รีวิวและความประทับใจจากผู้เข้าพักที่ Izu Imaihama Tokyu Hotel

(จังหวัดชิซูโอกะ/อิซุ・น้ำพุร้อนอิมาอิฮามะ) [ทั้งหมด 134 ห้อง]
คะแนนรวม
4.42
ดี (131)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.40
  • สิ่งอำนวยความสะดวก
    4.43
  • การบริการลูกค้า
    4.38
  • อาหาร
    4.48
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.37
  • ความพึงพอใจ
    4.49
  • 4.33
    ゆるゆるYU

    It was Hawaii!

    I stayed here the other day. After driving through the mountain road, a beautiful Resort Hotel suddenly appeared—what a surprise! I was so excited!! The moment I stepped inside, it felt like Hawaii, and I got even more excited! The meals were buffet-style, and I didn’t have high expectations, but the roast beef melted in my mouth! It was delicious—I went back for seconds again and again. I hesitated about the night pool (1,000 yen per person), but it was so much fun! Next time, I’d like to visit when they have the hula show during the Obon holiday period. If I had to say one thing, it would be amazing if the bath area were renovated so you could enjoy the view. Still, this is a Hotel I definitely want to visit again!

  • 5.00
    伊豆みるく

    Traveling with a 2-year-old child.

    We stayed for one night and two days with a couple of friends from Tokyo. We were a bit worried with three 2-year-olds, but it was fine. Check-in was at 3:00 PM, but we arrived before noon and the kids had lots of fun in the pool. There was also an indoor play area, and we enjoyed mango parfaits at the elephant tortoise café in front of the Onsen! Kaiseki dinner at night and a buffet breakfast in the morning—such a wonderful two days! It’s definitely on our list of Accommodations we want to visit again!

  • 4.17
    skyblue2

    With a clear blue sk...

    With a clear blue sky, you can see the beautiful Imaihama Beach. I felt truly relaxed in the Room with a great view! Dinner was absolutely delicious. The staff were very kind, and they responded flexibly to my requests. Thank you very much. There was no comb or hair tie in the bath area, so I would appreciate it if those could be provided. It would also be nice to have drink service in the lounge in the morning, such as coffee and juice.

  • 4.67
    よよりんこ

    The children were very happy.

    Our kids were thrilled because they could easily go back and forth between the pool and the beach. Both dinner and breakfast were delicious, and my mother who traveled with us enjoyed them as well. Since it was summer vacation, we had lunch at the Hotel restaurant, but it took quite a long time. It wasn’t a rushed trip so it was fine for us, but two other groups dining at the same time became upset (both were three-generation families with grandfathers). There weren’t many amenities, and it was a bit inconvenient that there were no disposable brushes in the Onsen.

  • 3.33
    CYAI

    A bit disappointing...

    I stayed here before and had a wonderful experience, so I returned this time. However, I was very disappointed by the greetings and language used by the staff at the entrance and by those at the luggage storage area. In the Room, there was a hairpin on the floor, and I also saw a spider. On the other hand, the staff at the pool were excellent and kindly guided me—I truly appreciate it.

  • 4.00
    台風勘弁

    The only disappointing thing was the pool changing room.

    This was my first time staying here. With a pool and a private beach, we visited during summer vacation with our elementary-school-aged child. We were able to enjoy both the pool and the beach even before check-in. Perhaps due to the typhoon, the waves were a bit high, but the water was clear. The pool was also clean and fun. After rinsing off the sand at the poolside shower, we went into the Hotel. Unfortunately, there were a few downsides: The changing room is small, and many guests go in and out wearing sandals, so the floor was covered in sand—and soaking wet. The shower area inside the changing room is also dark, and there’s nowhere to place bath towels or swimsuits, which made me concerned about hygiene. You can reach the large public bath by walking through an indoor corridor, but I heard people coming from that direction saying, “The large public bath was full of sand too,” so I didn’t feel like going. Our Room was very spacious, and our child was excited. We were also very satisfied with the breakfast buffet the next morning. On day two, swimming in the sea was prohibited due to the typhoon’s effects, but we could still spend time at the pool. Even after check-out, we had reserved a terrace sofa by the poolside terrace sofa area (Reservation), so our child was very happy. However…the changing room… Overall, we were very satisfied. If improvements are made to both the changing room and its showers, we would love to come every summer vacation.

  • 4.67
    ももこちゃん@

    A wonderful Resort Hotel!!

    Since we were traveling with children, we chose this place for its great location—an on-site pool that the kids would enjoy and the ocean right in front of us. The Hotel staff were all very pleasant and treated our children kindly. We could use the pool and parking even on check-in and check-out days, which was very considerate and made our stay easy and fulfilling. There were lockers for valuables, so it was convenient to go into the sea as well. There were many other families with children, which made it very comfortable—truly wonderful. Dinner was Japanese cuisine and breakfast was a buffet; it wasn’t overly crowded, so we could relax and enjoy everything. Thank you very much.

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  • 4.50
    u1t2s3u4s5h6i

    Highly recommended for repeat stays and families with children.

    While parts of the building feel a bit old, the well-equipped amenities and services made it very comfortable. There is also a pool, and the sea is just steps away—an excellent location. The food was delicious; the bouillabaisse is especially recommended. This Accommodation is also recommended for families with children.

  • 4.17
    スイカメロン

    We’d like to request a renewal of the kids’ menu!

    This is a Hotel filled with fond memories for me—I enjoyed the pool and swimming in the sea here with my family when I was a child! This time, my kids asked, “We want to go to the beach!”, so we came back. Although the Facility is old, it has been well maintained and we were able to stay comfortably. We enjoyed both the pool and the beach with the kids, then relaxed by soaking in the Onsen and taking a nap. Watching the sunrise while listening to the sound of the waves and setting off fireworks on the beach made it a wonderful summer memory! We also enjoyed both breakfast and dinner, but there are a few areas I hope can be improved. For breakfast, we lined up before it opened at 7:00, but lines quickly formed at the buffet stations and it took time to gather food. It would be helpful to arrange things so guests can pick what they like without forming long lines (with more space), and since many elderly guests stay here as well, it would be great if there were an option to choose a Japanese set breakfast. For dinner, since we stayed two nights, we had Japanese cuisine one night and Western cuisine on another. The adults enjoyed both meals. However, it was disappointing that the kids’ menu was almost identical both nights (curry, fries, fried chicken, ice cream). Since this is an Izu trip, I’d love to see more local-style options for children—such as rice bowls with shirasu or tuna for Japanese dinner—as well as items like onigiri rice balls, tamagoyaki omelet rolls, or Shizuoka oden. I appreciate your SDGs efforts; however, used disposable slippers were thrown away. We also left a note saying bed linen changes were not necessary; having an official “no linen change” sign/card would be helpful. All staff members were kind and very kid-friendly. We would love to visit again.

  • 5.00
    Himeyuka

    It was truly a wonderful girls’ trip.

    Four friends and I enjoyed a girls’ trip in our late 40s to early 50s. We took walks along the coast, enjoyed the foot bath and the Onsen, and although we only had breakfast, we truly had a wonderful time. If we have another chance, we would love to visit again.

  • 5.00
    ゲスト

    The meals and the Room were both excellent!

    We stayed in a Standard Twin with dinner (French) in June. Unfortunately, because of the rain we couldn’t use the pool, but we were very satisfied with both the Room and the meals. The Room was more spacious than we expected and very relaxing. The balcony in particular felt like a great place to unwind. (We sat there briefly on the sunny morning that followed.) For meals, we had French cuisine for dinner and a breakfast buffet. Both were carefully prepared, and our daughter (5 years old) was absolutely delighted as well. We especially enjoyed the bouillabaisse at dinner, and at breakfast we loved the tomato and broccoli salad—it was delicious. Our daughter was also captivated by the papercraft toys set up in the kids’ area. She played enthusiastically for about an hour. This was a big help since we couldn’t go outside due to the rain before dinner. The Onsen also had a sauna, and the water was excellent. Our daughter kept saying, “This Hotel is amazing!” and “I want to stay at this Hotel again,” so it was clearly a wonderful experience for her too. We’d love to stay again if we have another opportunity.

  • 4.00
    ちさとりい

    The sea was beautiful.

    The food was delicious, and we were able to relax. Thank you very much.

  • 5.00
    ゼンチャン

    Wonderful resort

    We stayed for a Multiple Night Stay from Thursday to Friday. The moment you step through the entrance, it feels like another world! The Hotel’s exterior looks Southern European, the garden is filled with beautiful flowers and lawns, and the fire features create a truly tropical atmosphere. Right in front of you is a sandy beach. From our Room we could see the Izu Islands—an amazing panoramic view. About half of the guests were international visitors from Europe/US and Asia, which made it feel even more like being abroad. We enjoyed delicious food, the Onsen, and the nice view—and at night, the sound of the waves was like a lullaby. Above all, my friend traveling with me (a foreign national) was thrilled and impressed. Thank you very much to all the staff. The pool is heated only on weekends during this season, so we didn’t swim on Saturday because we didn’t have time before/after checkout; instead we relaxed by the poolside for a bit (it seems you can still use it after checkout). If possible, I’d love for it to be heated on Fridays too—but I understand maintenance costs are probably high. There is also a footbath near the pool, which we used. A footbath while watching the ocean right in front of the beach is rare and was wonderful. A staff member at the pool was very kind and brought us towels. We would definitely like to stay again, and my friend said they’d love to come back with family and friends as well.

  • 5.00
    なりゆき旅人

    It was a truly gorge...

    It was a truly gorgeous and relaxing Hotel stay. I can still hear the sound of the waves. The staff’s service was also very pleasant.

  • 4.50
    美味しい食事と楽しい時間

    It has a timeless charm.

    It gets hot enough to swim around this time of year, so I visit looking forward to taking it easy in the pool and enjoying sunbathing. Unfortunately, the Sunday I stayed, the weather didn’t cooperate—it was cloudy and chilly, so I couldn’t enjoy swimming, which was disappointing. However, one of the great things about this Hotel is that you can still find other ways to enjoy your stay. In a spacious, clean twin room, I was able to relax with a book while listening to the sound of the waves. Another highlight was dinner at Merecy. Every dish in the upgraded course was delicious, but the piping-hot bouillabaisse left a particularly strong impression. Food is best when hot dishes are served hot and cold dishes are served cold. The Onsen and the hospitality of the staff were also excellent. I would like to visit again. Thank you very much for your kind care and support.

  • 2.17
    ヘチ

    Air conditioning

    This was my first stay. I had heard it was old, but the Room was clean and well maintained. The view was also nice. However, everywhere was unbearably hot—the front desk, restaurant, guest Room, large public bath, and changing area. There wasn’t a single place to cool down, and it was exhausting. Even when I set the Room air conditioner to the lowest temperature and on high power, nothing changed. On top of that, there was a constant rattling noise coming from the vent that really bothered me. Especially for an Accommodation near the sea, I would expect the air-conditioning system to be properly maintained. The guidance at the front desk felt careless—just a single sheet of “frequently asked questions.” There was no welcome drink either. Maybe there was one? Nothing was mentioned. One of the younger female staff members chatted loudly even with guests around, saying things like “Seriously?”—I think that should be avoided. It made me feel like that’s just what kind of Hotel this is.

  • 4.67
    kikiかお

    It was a wonderful Hotel.

    All of the staff were very friendly, and we felt extremely comfortable throughout our stay. Every meal was carefully prepared and absolutely delicious! The view from our Room overlooking the ocean was also amazing. Even considering that it takes 2 hours and 30 minutes from Tokyo by the Odoriko train, this is a Hotel we would love to stay at again.

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  • 4.33
    りん03

    Thank you very much!

    I stayed at your Hotel for my birthday on this occasion, and overall I was very satisfied. Thanks to being shown to a high-floor Room with a great view, I was able to watch the sunrise from the Room, making it a truly memorable stay. This time it was just one night, but the Hotel has a resort-like atmosphere and I think it’s an excellent Hotel for spending relaxing time. Next time, I’d like to come back in a warmer season for a Multiple Night Stay and take it easy while listening to the sound of the waves! That said, there was just one disappointing thing. A used mask—possibly left by a previous guest—was on the floor by the bedside. Although COVID seems to have settled down somewhat, because it was a mask, I still found it unpleasant. I didn’t know whose mask it was and felt uncomfortable throwing it away myself... but I also hesitated to contact the Hotel staff just for that... so in the end, although it bothered me, I slept on the far side of the bed. All of your staff at reception and in the restaurant were very kind, so I believe this was just an unfortunate oversight. However, I would be disappointed if Rooms are not checked once over after cleaning. Some guests may decide not to stay again because of something like this, so I wanted to let you know. Even so, this is a Hotel where I would like to stay again! I’m sure you have many challenges as well—please keep up the good work. Thank you very much!

  • 5.00
    Nutmeg

    A tropical atmosphere!

    My first trip to Shimoda! The food and the Room (8th floor) were both amazing. It’s an older building, but it didn’t feel dated at all—everything seemed thoughtfully cleaned down to the smallest details, and the bathroom was spotless with no mold, which made it feel very clean. The only thing was that there isn’t much around the area, so I wish I could have had something like a parfait at a café in the evening. I’d love to visit again someday.

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  • 4.33
    ひろひろまま♪

    A place like Hawaii

    The location is fantastic, and the view from the balcony feels just like Hawaii. We enjoyed the moonlit path on the water and the sunrise. Every carefully prepared French dish made with local ingredients was delicious, and we also appreciated the wide selection of non-alcoholic drinks. The daytime bus to Kawazu and the evening bus for cherry blossom viewing were very convenient, allowing us to enjoy the Kawazu cherry blossoms and visit a local supermarket. We would love to stay here again.

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  • 4.67
    akitaem

    All the staff provid...

    All the staff provided excellent service. The location was perfect, and the Room was spacious and lovely. The breakfast buffet also had a great variety, and everything was delicious. There were two disappointing points. First, it seems unused amenities are being reused for environmental reasons, but there were toothpaste splatters on the toothbrush packaging. Second, I would appreciate it if you could recheck the angle of the upper shower holder in the Room bathroom. It is not angled downward and is set straight, so shorter guests may not be able to use it properly when the shower is placed in the holder. Even at 167 cm tall, I could only just manage to use it from quite a distance. These two points stood out, but otherwise it was truly a wonderful and excellent Hotel. I would definitely stay again and would also recommend this Hotel to others.

  • 5.00
    旅たびさん

    Exceeded expectations

    The Hotel staff were kind and greeted us warmly, and their hospitality was attentive throughout our stay.

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  • 4.67
    Tomorrowikyu

    It was a very convenient and satisfying Hotel for viewing the Kawazu cherry blossoms.

    After deciding to visit the Kawazu Cherry Blossom Festival, we chose to stay overnight, and selecting this Hotel was absolutely the right decision. We were very satisfied with the upgraded ocean-view Room, the meals, and the Shuttle Service to and from the festival venue. On the day, there were many international guests in the Hotel—so many that it felt like they might even outnumber Japanese guests. In the men’s large public bath changing area, we saw an international guest step in while still wearing shoes; it seems something similar also happened in the women’s area. At the buffet as well, we saw some international guests picking up pastries and fruit with bare hands. It can be difficult to decide how much to caution guests, but in summer you may notice similar issues in other situations such as at the pool. I hope you will take this as feedback from one guest for your future operations.

  • 4.67
    もはる

    Long-Awaited Kawazu Cherry Blossoms

    Last year I couldn’t visit because the cherry blossoms didn’t line up, but this year I was able to come at the perfect time when they were in full bloom. Because of that, you increased the number of Shuttle Service buses, and I really appreciated being able to travel easily from the Hotel. I have stayed many times, and as always it was consistently comfortable and I had a very pleasant stay. I was also happy that Bar El Roca had reopened. I enjoyed a cocktail after dinner. It seems you were also running buses for those going to see the night cherry blossoms, which felt truly attentive in every way. All of the staff were pleasant and courteous as well. I was very satisfied with both dinner and breakfast—especially breakfast, which I look forward to every time. However, one disappointing point this time was that the steamed rice at breakfast had been changed to a machine-dispensed type where it drops out in clumps. I’ve seen this at all-you-can-eat chain restaurants, but having machine-dispensed rice at a Hotel breakfast felt disappointing. If possible, I hope you can return to how it used to be. Is there some advantage to this change? That was my only concern; otherwise everything was excellent. I will visit again next year as well. Thank you very much.

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  • 2.50
    木晶

    I feel unsettled.

    I checked out feeling unsettled. This Hotel had great Reviews, so I arrived with high expectations. At check-in at 15:00, I was told the Room had not been cleaned yet and that we should wait in the 1F lounge. When I asked how long it would take, they said they didn’t know and that they would come to the lounge to inform us as soon as it was ready. However, no one came no matter how long we waited. My 88-year-old mother became tired, and after waiting for about an hour with no update, I went to the front desk to check—only to be told, “It’s ready.” Two other groups who arrived later for the same reason were escorted to their Rooms first. It seems our escort was simply forgotten. Perhaps because of this situation, there was little explanation about breakfast or anything else, which left us confused. I have stayed at many Hotels and Ryokan, but this was my first time experiencing service like this. At dinner as well: the alcohol we ordered never arrived; they recommended bread but didn’t bring it; and worst of all, the dessert we ordered came incorrectly. It felt like we were being forgotten or that everything was extremely slow. At that point there was nothing left to do but laugh in disbelief. The food itself was very delicious, but this trip left me dissatisfied with the service side—especially staff customer service and training. No matter how busy it may have been, I honestly found this response unpleasant.

  • 4.83
    art-ms

    We had a wonderful holiday.

    I had long been curious about IMAIHAMA TOKYU HOTEL. Since I was able to take a weekday off, I visited alone to forget about work and relax. From the Room balcony, the scenic view of Imaihama Beach stretched out before me, and it felt wonderfully freeing. The Facility also had a pleasantly nostalgic atmosphere. The bright yet calm resort setting helped me forget the busyness of everyday life. I took my time soaking in the Onsen, and for dinner enjoyed a French course meal. Every dish was flavorful and satisfying in portion size, and I savored it with a glass of wine. The service was unobtrusive, and everyone was gentle and courteous, which allowed me to truly unwind. At night, the sound of the waves was soothing, and I slept deeply for the first time in a while. The breakfast buffet the next morning also offered an excellent selection. On my way home, I realized I had left an important item in my Room, and they kindly sent it to my home. I sincerely apologize for any inconvenience caused and am truly grateful for their thoughtful assistance. I would love to stay again.

  • 4.50
    全国旅大好き1026

    A Hotel Like Okinawa

    This is a truly wonderful Hotel with a tropical resort atmosphere, and the sea is close by. You can relax while listening to the sound of the waves, and time seems to pass so peacefully. Highly recommended if you want to unwind. Great value for money—I was very satisfied with this Hotel. There are also plenty of places to go nearby, so it’s recommended for families as well.

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  • 4.17
    スワンシュー

    I stay one night eve...

    I stay one night every year at the end of January with a meal-included Plan. This year, perhaps due to the so-called Takaichi remarks, there were no overseas travelers, so it was very quiet and relaxing, but it was disappointing that the Japanese restaurant was not open.

  • 3.50
    チロ大好きママ

    It was great the last time I stayed here.

    This time, I was not very satisfied. The explanation upon arrival was too brief. The Room was very nice, but there was no brush in the bathroom. If it is not provided, you should inform guests to bring one from the Room. The Facility is old, but it felt clean and that was good. However, the bed is a bit too high, and I did not like the short pants and three-quarter-sleeve loungewear. The meal explanations were polite and left a good impression, but in a place like Inatori, alcoholic drinks are far too expensive!! Also, I found the attitude of the woman at the souvenir corner disappointing; she did not seem apologetic at all.

  • 3.80
    hnd704

    Point Usage

    When I went to the shop to use points with my Tokyu card, I was told that points could not be used there at all. It was only during checkout that I learned it would have been possible if combined with the final payment, but by then, I had already missed the shuttle service. Please ensure consistent communication regarding point payment policies across all areas. The internet connection in the lobby was weak, which was very inconvenient.

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