รีวิวและความประทับใจจากผู้เข้าพักที่ Izu Imaihama Tokyu Hotel

(จังหวัดชิซูโอกะ/อิซุ・น้ำพุร้อนอิมาอิฮามะ) [ทั้งหมด 134 ห้อง]
คะแนนรวม
4.43
ดี (119)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.42
  • สิ่งอำนวยความสะดวก
    4.42
  • การบริการลูกค้า
    4.46
  • อาหาร
    4.41
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.34
  • ความพึงพอใจ
    4.52
  • 5.00
    まりも００７
    วันที่โพสต์: 18/10/2026

    It was very helpful ...

    It was very helpful that the hotel is just a short walk from Imaihama-Kaigan Station. If you’re coming by the Odoriko limited express, there are also shuttle buses from Kawazu Station about twice an hour, which seems convenient during the Kawazu Cherry Blossom season as well. At check-in, the front desk recommended switching to an upper floor, and I’m glad I did—the view stretched far into the distance and felt even better than expected. It’s also easy to take a walk along the beach in the evening or morning since it’s right outside the building, and I really enjoyed the refreshing feel of staying at a seaside hotel. Dinner was kaiseki and breakfast was a buffet; both were delicious, and the staff were kind and efficient. Perhaps because pool season was over, most guests were adults, so it stayed quiet throughout my visit—very relaxing. I’d love to stay again.

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  • 5.00
    1666
    วันที่โพสต์: 14/10/2026

    We had a relaxing stay.

    About 30 years ago, when it was still Imaihama Tokyu Resort, we spent several summers here as a group of eight across three generations, including young children. We played at the beach and in the hotel pool, enjoyed the large public bath, and the kids had a great time in our maisonette room—wonderful memories we will never forget. This time, for the first time in nine years, my husband and I stayed here together. The weather was perfectly clear and the ocean view was stunning. The bright atmosphere felt just as it used to, and we enjoyed delicious meals and the open-air bath while spending a relaxing time here.

  • 4.50
    ピスケとウサギ
    วันที่โพสต์: 10/10/2026

    Workcation in Sapphire Blue

    I reached October without taking my summer vacation, so I decided to go on a workcation. Back when this property first opened as a Tokyu Resort, it became a big topic at my company, and I still remember my manager saying, “It’s a wonderful hotel that feels like Hawaii.” I’ve wanted to visit ever since, and I finally made it. I used to work for the Tokyu Group, so being able to stay at a Tokyu-operated property again was truly special. Even though I booked the day before on short notice, I was lucky to find a Superior Room available for consecutive nights. Everyone I met on the property was very kind. With the sapphire-blue ocean, clear skies with views of the Izu Islands, and mild climate, my work progressed smoothly.

  • 4.17
    tadano3
    วันที่โพสต์: 29/9/2026

    Imaihama for the First Time in Two Years

    Unfortunately, the weather didn’t cooperate and it was a rainy stay. Two years ago, I was treated very poorly, and it ruined all the happy memories of my trip. Because there was so much rain, I called to ask for information about possible road closures, and even though it was late, the staff responded politely and helped me understand that there would be no problem. So I decided not to cancel and went ahead with the trip. Someone noticed what had happened two years ago and took care of it this time, which made this trip a very good memory. I personally love the restaurant meals here, so I’m glad I can visit again. Thank you very much.

  • 3.33
    slowhandy
    วันที่โพสต์: 15/9/2026

    It was a good trip, but

    Although I booked thinking the early-bird discount made it a great deal, it was disappointing to see that the price on the website the day before was even lower, even if that can’t be helped. For dinner we ordered à la carte and four of us had steak, but the imported beef I chose was tough and not tasty. At breakfast, my parents—who have visited many times and asked to be brought again this time—kept saying, “The buffet quality has gone down.” I’m sure you’re doing your best amid rising costs, but it makes me wonder what this means for the brand. When I stopped at the entrance to unload luggage, a male staff member told me to move to the designated area on the side. That in itself is fine, but in fact the car ahead of us was unloading right in front. Since we were only unloading luggage, I assumed a bus or something might be arriving—but nothing came. It made me wonder why. I also asked where to park, and without taking a single step he said, “Go that way and park wherever there’s space.” It wasn’t rude exactly, but it felt more like being instructed than being guided—a small difference. The quality of the buffet tea bags wasn’t great either, but what bothered me more was this: there was no place set up where you could put a Japanese tea bag into a cup and add hot water. When I did it there on the spot, an older male staff member said, “Excuse me—we’re placing cups here, so please move away from that spot.” Couldn’t he wait just a few seconds? And if there were a proper station for it in the first place, we wouldn’t have been in anyone’s way. Also during breakfast while clearing empty plates (which we appreciated), another male staff member lightly bumped into the back of my chair as he cleared my wife’s plate. It wasn’t serious at all—but it happened just as I was bringing chopsticks to my mouth and made me stop mid-motion. Again not a big deal; however, I expected at least a brief “Excuse me,” yet nothing was said. Each point is minor compared with how nice the facilities are and how courteous other staff members can be—nothing worth complaining about directly—but when moments like these make this place feel like an ordinary business hotel atmosphere rather than what it used to be known for, they leave an unfortunate impression. On past visits years ago as well as this time around (I believe), encountering thoughtful service at dinner from your tall blond gentleman always makes everyone feel glad they came. We would like to visit again while my parents are still able to walk comfortably.

  • 3.17
    pomaikai
    วันที่โพสต์: 13/9/2026

    It’s a clean hotel, but slightly disappointing.

    We visited hoping for the beach and pool for our child, but unfortunately the weather was bad and we had to give up. When the rain stopped, we enjoyed a walk on the beach and found crabs, and it was nice that we could borrow many games and enjoy them in our room while looking out at the ocean. Disappointing points * We stay at accommodations ranging from resorts to luxury hotels almost every month. The napkins and hand towels here were very good, and the restaurant atmosphere was nice, but the quality of breakfast was very disappointing. * Even though we paid a facility fee for our co-sleeping child, nothing was prepared for them—no towels, water, in-house slippers (to wear to the bath), or loungewear. When we asked about an amenity bag, it was brought later. This was the first hotel where absolutely nothing had been prepared for a child. We were surprised because many hotels provide children’s towels and slippers even free of charge. * Although many staff members greeted us when we arrived by shuttle bus, we had to carry our own luggage to check in. There may be rules since COVID about avoiding contact with guests’ belongings. * The bath felt small considering the size of the hotel. Since it is a hot spring, it would be nicer if it were larger. Good points * The lounge with sofas on the second floor was clean and comfortable for spending time before check-in. However, all books are in English; even if they are in English, I wished there were photo books featuring beautiful ocean scenery. There were Japanese picture encyclopedias for children, which my child enjoyed. * The pajamas were well made with sturdy fabric and comfortable to wear. It was also convenient that skincare items such as toner and lotion were provided in the room. * They lent us many games so we could still have fun in our room even on rainy days. * The shuttle buses run frequently, which was helpful; some guests stayed multiple nights and went out by bus. For playing at the beach or pool, there are good facilities such as showers with hot water after coming out of the sea, so I think it’s very convenient. The hotel lounge has a nice atmosphere; I often saw people relaxing there with tea. Although it is an older hotel, everything—including inside rooms—was very clean, and the ocean view from our room was outstanding.

  • 4.67
    イルマニーフィコ
    วันที่โพสต์: 3/9/2026

    Memorable Hotel

    This is the Hotel where I worked a short-term year-end and New Year’s job in my 20s. It is Merci now; when I worked here, it was Shangri-La. This time I stayed to retrace my own footsteps so far. The beach is nearby, and while the pool isn’t very large, it’s very clean. The bath towel rental service was also handled very well. The Onsen was at just the temperature I like, and I ended up going in four times during my stay. We used the Merci restaurant; there was a wide variety of dishes and everything was delicious, but I was especially impressed by the cutting service Wagyu—it had an A5-grade level of flavor. The Room had an ocean view, was thoroughly cleaned, and we stayed comfortably. The Hotel staff—older staff, younger staff, and international staff—were all pleasant and provided excellent service. I truly recommend this Hotel. As expected of Tokyu Hotels. Thank you very much to all the staff members. I would like to stay again.

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  • 4.00
    まあぷえら
    วันที่โพสต์: 1/9/2026

    I love the location.

    I had planned to stay for two nights, but an unexpected commitment came up and I changed it to one night, so it was disappointing that I couldn’t fully enjoy the Hotel. Check-in and check-out were smoother than before. The breakfast buffet also felt more crowded than ever. At the live kitchen omelet station, the line was long, so I joined when there were three people ahead of me. However, service took time, and the queue ended up back-to-back with guests taking salad behind it. It also felt like I might bump into people passing through the aisle, and some guests placed their trays on the counter to the right and cut in line, which was confusing. After receiving the omelet, you add sauce, but due to the power outlet location it is set on the right side, making the operation very poor. I think it would be better if the omelet line ran along the entrance aisle (on the left side instead of now). That would also make it smoother to move right afterward to add sauce after pickup.

  • 4.33
    ゆるゆるYU
    วันที่โพสต์: 30/8/2026

    It was Hawaii!

    I stayed here recently. After driving through the mountain road, a beautiful Resort Hotel suddenly appeared—what a surprise! I was so excited!! Once inside, it felt like Hawaii, and my excitement went even higher! Dinner was a buffet and I didn’t expect much, but the roast beef melted in my mouth. It was delicious—I went back for seconds again and again. I hesitated about the night pool (1,000 yen per person), but it was so much fun! Next time, I’d like to visit when they have the hula show during the Obon period. If I had to say one thing, it would be amazing if the baths were renovated so you could enjoy the view. Still, this is a Hotel I definitely want to visit again!

  • 5.00
    伊豆みるく
    วันที่โพสต์: 27/8/2026

    Traveling with a 2-year-old child.

    We stayed for one night and two days with a couple of friends from Tokyo. We were a bit worried with three 2-year-olds, but it was fine. Check-in was at 3:00 PM, but we arrived before noon and the kids had lots of fun in the pool. There was also an indoor play area, and we enjoyed mango parfaits at the elephant tortoise café in front of the Onsen! Kaiseki dinner at night and a buffet breakfast in the morning—such a wonderful two days! It’s definitely on our list of Accommodations we want to visit again!

  • 4.17
    skyblue2
    วันที่โพสต์: 26/8/2026

    With a clear blue sk...

    With a clear blue sky, you can see the beautiful Imaihama Beach. I felt truly relaxed in the Room with a great view! Dinner was absolutely delicious. The staff were very kind, and they responded flexibly to my requests. Thank you very much. There was no comb or hair tie in the bath area, so I would appreciate it if those could be provided. It would also be nice to have drink service in the lounge in the morning, such as coffee and juice.

  • 4.67
    よよりんこ
    วันที่โพสต์: 18/8/2026

    The children were very happy.

    Our kids were thrilled because they could easily go back and forth between the pool and the beach. Both dinner and breakfast were delicious, and my mother who traveled with us enjoyed them as well. Since it was summer vacation, we had lunch at the Hotel restaurant, but it took quite a long time. It wasn’t a rushed trip so it was fine for us, but two other groups dining at the same time became upset (both were three-generation families with grandfathers). There weren’t many amenities, and it was a bit inconvenient that there were no disposable brushes in the Onsen.

  • 3.33
    CYAI
    วันที่โพสต์: 12/8/2026

    A bit disappointing...

    I stayed here before and had a wonderful experience, so I returned this time. However, I was very disappointed by the greetings and language used by the staff at the entrance and by those at the luggage storage area. In the Room, there was a hairpin on the floor, and I also saw a spider. On the other hand, the staff at the pool were excellent and kindly guided me—I truly appreciate it.

  • 4.00
    台風勘弁
    วันที่โพสต์: 4/8/2026

    The only disappointing thing was the pool changing room.

    This was my first time staying here. With a pool and a private beach, we visited during summer vacation with our elementary-school-aged child. We were able to enjoy both the pool and the beach even before check-in. Perhaps due to the typhoon, the waves were a bit high, but the water was clear. The pool was also clean and fun. After rinsing off the sand at the poolside shower, we went into the Hotel. Unfortunately, there were a few downsides: The changing room is small, and many guests go in and out wearing sandals, so the floor was covered in sand—and soaking wet. The shower area inside the changing room is also dark, and there’s nowhere to place bath towels or swimsuits, which made me concerned about hygiene. You can reach the large public bath by walking through an indoor corridor, but I heard people coming from that direction saying, “The large public bath was full of sand too,” so I didn’t feel like going. Our Room was very spacious, and our child was excited. We were also very satisfied with the breakfast buffet the next morning. On day two, swimming in the sea was prohibited due to the typhoon’s effects, but we could still spend time at the pool. Even after check-out, we had reserved a terrace sofa by the poolside terrace sofa area (Reservation), so our child was very happy. However…the changing room… Overall, we were very satisfied. If improvements are made to both the changing room and its showers, we would love to come every summer vacation.

  • 4.67
    ももこちゃん@
    วันที่โพสต์: 27/7/2026

    A wonderful Resort Hotel!!

    Since we were traveling with children, we chose this place for its great location—an on-site pool that the kids would enjoy and the ocean right in front of us. The Hotel staff were all very pleasant and treated our children kindly. We could use the pool and parking even on check-in and check-out days, which was very considerate and made our stay easy and fulfilling. There were lockers for valuables, so it was convenient to go into the sea as well. There were many other families with children, which made it very comfortable—truly wonderful. Dinner was Japanese cuisine and breakfast was a buffet; it wasn’t overly crowded, so we could relax and enjoy everything. Thank you very much.

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  • 4.50
    u1t2s3u4s5h6i
    วันที่โพสต์: 25/7/2026

    Highly recommended for repeat stays and families with children.

    While parts of the building feel a bit old, the well-equipped amenities and services made it very comfortable. There is also a pool, and the sea is just steps away—an excellent location. The food was delicious; the bouillabaisse is especially recommended. This Accommodation is also recommended for families with children.

  • 4.17
    スイカメロン
    วันที่โพสต์: 13/7/2026

    We’d like to request a renewal of the kids’ menu!

    This is a Hotel filled with fond memories for me—I enjoyed the pool and swimming in the sea here with my family when I was a child! This time, my kids asked, “We want to go to the beach!”, so we came back. Although the Facility is old, it has been well maintained and we were able to stay comfortably. We enjoyed both the pool and the beach with the kids, then relaxed by soaking in the Onsen and taking a nap. Watching the sunrise while listening to the sound of the waves and setting off fireworks on the beach made it a wonderful summer memory! We also enjoyed both breakfast and dinner, but there are a few areas I hope can be improved. For breakfast, we lined up before it opened at 7:00, but lines quickly formed at the buffet stations and it took time to gather food. It would be helpful to arrange things so guests can pick what they like without forming long lines (with more space), and since many elderly guests stay here as well, it would be great if there were an option to choose a Japanese set breakfast. For dinner, since we stayed two nights, we had Japanese cuisine one night and Western cuisine on another. The adults enjoyed both meals. However, it was disappointing that the kids’ menu was almost identical both nights (curry, fries, fried chicken, ice cream). Since this is an Izu trip, I’d love to see more local-style options for children—such as rice bowls with shirasu or tuna for Japanese dinner—as well as items like onigiri rice balls, tamagoyaki omelet rolls, or Shizuoka oden. I appreciate your SDGs efforts; however, used disposable slippers were thrown away. We also left a note saying bed linen changes were not necessary; having an official “no linen change” sign/card would be helpful. All staff members were kind and very kid-friendly. We would love to visit again.

  • 5.00
    Himeyuka
    วันที่โพสต์: 23/6/2026

    It was truly a wonderful girls’ trip.

    Four friends and I enjoyed a girls’ trip in our late 40s to early 50s. We took walks along the coast, enjoyed the foot bath and the Onsen, and although we only had breakfast, we truly had a wonderful time. If we have another chance, we would love to visit again.

  • 5.00
    ゲスト
    วันที่โพสต์: 11/6/2026

    The meals and the Room were both excellent!

    We stayed in a Standard Twin with dinner (French) in June. Unfortunately, because of the rain we couldn’t use the pool, but we were very satisfied with both the Room and the meals. The Room was more spacious than we expected and very relaxing. The balcony in particular felt like a great place to unwind. (We sat there briefly on the sunny morning that followed.) For meals, we had French cuisine for dinner and a breakfast buffet. Both were carefully prepared, and our daughter (5 years old) was absolutely delighted as well. We especially enjoyed the bouillabaisse at dinner, and at breakfast we loved the tomato and broccoli salad—it was delicious. Our daughter was also captivated by the papercraft toys set up in the kids’ area. She played enthusiastically for about an hour. This was a big help since we couldn’t go outside due to the rain before dinner. The Onsen also had a sauna, and the water was excellent. Our daughter kept saying, “This Hotel is amazing!” and “I want to stay at this Hotel again,” so it was clearly a wonderful experience for her too. We’d love to stay again if we have another opportunity.

  • 4.00
    ちさとりい
    วันที่โพสต์: 8/6/2026

    The sea was beautiful.

    The food was delicious, and we were able to relax. Thank you very much.

  • 5.00
    ゼンチャン
    วันที่โพสต์: 7/6/2026

    Wonderful resort

    We stayed for a Multiple Night Stay from Thursday to Friday. The moment you step through the entrance, it feels like another world! The Hotel’s exterior looks Southern European, the garden is filled with beautiful flowers and lawns, and the fire features create a truly tropical atmosphere. Right in front of you is a sandy beach. From our Room we could see the Izu Islands—an amazing panoramic view. About half of the guests were international visitors from Europe/US and Asia, which made it feel even more like being abroad. We enjoyed delicious food, the Onsen, and the nice view—and at night, the sound of the waves was like a lullaby. Above all, my friend traveling with me (a foreign national) was thrilled and impressed. Thank you very much to all the staff. The pool is heated only on weekends during this season, so we didn’t swim on Saturday because we didn’t have time before/after checkout; instead we relaxed by the poolside for a bit (it seems you can still use it after checkout). If possible, I’d love for it to be heated on Fridays too—but I understand maintenance costs are probably high. There is also a footbath near the pool, which we used. A footbath while watching the ocean right in front of the beach is rare and was wonderful. A staff member at the pool was very kind and brought us towels. We would definitely like to stay again, and my friend said they’d love to come back with family and friends as well.

  • 5.00
    なりゆき旅人
    วันที่โพสต์: 27/5/2026

    It was a truly gorge...

    It was a truly gorgeous and relaxing Hotel stay. I can still hear the sound of the waves. The staff’s service was also very pleasant.

  • 4.50
    美味しい食事と楽しい時間
    วันที่โพสต์: 26/5/2026

    It has a timeless charm.

    It gets hot enough to swim around this time of year, so I visit looking forward to taking it easy in the pool and enjoying sunbathing. Unfortunately, the Sunday I stayed, the weather didn’t cooperate—it was cloudy and chilly, so I couldn’t enjoy swimming, which was disappointing. However, one of the great things about this Hotel is that you can still find other ways to enjoy your stay. In a spacious, clean twin room, I was able to relax with a book while listening to the sound of the waves. Another highlight was dinner at Merecy. Every dish in the upgraded course was delicious, but the piping-hot bouillabaisse left a particularly strong impression. Food is best when hot dishes are served hot and cold dishes are served cold. The Onsen and the hospitality of the staff were also excellent. I would like to visit again. Thank you very much for your kind care and support.

  • 2.17
    ヘチ
    วันที่โพสต์: 22/5/2026

    Air conditioning

    This was my first stay. I had heard it was old, but the Room was clean and well maintained. The view was also nice. However, everywhere was unbearably hot—the front desk, restaurant, guest Room, large public bath, and changing area. There wasn’t a single place to cool down, and it was exhausting. Even when I set the Room air conditioner to the lowest temperature and on high power, nothing changed. On top of that, there was a constant rattling noise coming from the vent that really bothered me. Especially for an Accommodation near the sea, I would expect the air-conditioning system to be properly maintained. The guidance at the front desk felt careless—just a single sheet of “frequently asked questions.” There was no welcome drink either. Maybe there was one? Nothing was mentioned. One of the younger female staff members chatted loudly even with guests around, saying things like “Seriously?”—I think that should be avoided. It made me feel like that’s just what kind of Hotel this is.

  • 4.67
    kikiかお
    วันที่โพสต์: 6/5/2026

    It was a wonderful Hotel.

    All of the staff were very friendly, and we felt extremely comfortable throughout our stay. Every meal was carefully prepared and absolutely delicious! The view from our Room overlooking the ocean was also amazing. Even considering that it takes 2 hours and 30 minutes from Tokyo by the Odoriko train, this is a Hotel we would love to stay at again.

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  • 4.33
    りん03
    วันที่โพสต์: 16/3/2026

    Thank you very much!

    I stayed at your Hotel for my birthday on this occasion, and overall I was very satisfied. Thanks to being shown to a high-floor Room with a great view, I was able to watch the sunrise from the Room, making it a truly memorable stay. This time it was just one night, but the Hotel has a resort-like atmosphere and I think it’s an excellent Hotel for spending relaxing time. Next time, I’d like to come back in a warmer season for a Multiple Night Stay and take it easy while listening to the sound of the waves! That said, there was just one disappointing thing. A used mask—possibly left by a previous guest—was on the floor by the bedside. Although COVID seems to have settled down somewhat, because it was a mask, I still found it unpleasant. I didn’t know whose mask it was and felt uncomfortable throwing it away myself... but I also hesitated to contact the Hotel staff just for that... so in the end, although it bothered me, I slept on the far side of the bed. All of your staff at reception and in the restaurant were very kind, so I believe this was just an unfortunate oversight. However, I would be disappointed if Rooms are not checked once over after cleaning. Some guests may decide not to stay again because of something like this, so I wanted to let you know. Even so, this is a Hotel where I would like to stay again! I’m sure you have many challenges as well—please keep up the good work. Thank you very much!

  • 5.00
    Nutmeg
    วันที่โพสต์: 14/3/2026

    A tropical atmosphere!

    My first trip to Shimoda! The food and the Room (8th floor) were both amazing. It’s an older building, but it didn’t feel dated at all—everything seemed thoughtfully cleaned down to the smallest details, and the bathroom was spotless with no mold, which made it feel very clean. The only thing was that there isn’t much around the area, so I wish I could have had something like a parfait at a café in the evening. I’d love to visit again someday.

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  • 4.33
    ひろひろまま♪
    วันที่โพสต์: 9/3/2026

    A place like Hawaii

    The location is fantastic, and the view from the balcony feels just like Hawaii. We enjoyed the moonlit path on the water and the sunrise. Every carefully prepared French dish made with local ingredients was delicious, and we also appreciated the wide selection of non-alcoholic drinks. The daytime bus to Kawazu and the evening bus for cherry blossom viewing were very convenient, allowing us to enjoy the Kawazu cherry blossoms and visit a local supermarket. We would love to stay here again.

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  • 4.67
    akitaem
    วันที่โพสต์: 3/3/2026

    All the staff provid...

    All the staff provided excellent service. The location was perfect, and the Room was spacious and lovely. The breakfast buffet also had a great variety, and everything was delicious. There were two disappointing points. First, it seems unused amenities are being reused for environmental reasons, but there were toothpaste splatters on the toothbrush packaging. Second, I would appreciate it if you could recheck the angle of the upper shower holder in the Room bathroom. It is not angled downward and is set straight, so shorter guests may not be able to use it properly when the shower is placed in the holder. Even at 167 cm tall, I could only just manage to use it from quite a distance. These two points stood out, but otherwise it was truly a wonderful and excellent Hotel. I would definitely stay again and would also recommend this Hotel to others.

  • 5.00
    旅たびさん
    วันที่โพสต์: 27/2/2026

    Exceeded expectations

    The Hotel staff were kind and greeted us warmly, and their hospitality was attentive throughout our stay.

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