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- Imperial Hotel, Tokyo
- Imperial Hotel, Tokyo รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Imperial Hotel, Tokyo
- ห้องพักและสิ่งอำนวยความสะดวก4.75
- สิ่งอำนวยความสะดวก4.66
- การบริการลูกค้า4.77
- อาหาร4.64
- น้ำพุร้อน・อ่างอาบน้ำ4.65
- ความพึงพอใจ4.76
- 5.00アイ・ライク・ゴールドวันที่โพสต์: 31/10/2026
In a class of its own.
I felt that words like “truly impressive” and “in a class of its own” were made for places like the Imperial Hotel Tokyo. Above all, the comfort here is in a class of its own!
- 5.00みりこあそらวันที่โพสต์: 27/10/2026
The best trip
I booked this stay to celebrate my retirement after 25 years of service. I always plan my trips around the hotel, and I was excited to visit Tokyo for this stay. Everything about the hotel was first-class, and I couldn’t have been happier. Staying at the Imperial Hotel was a dream come true. I hope to stay again someday…
- 4.83イールドวันที่โพสต์: 25/10/2026
My stay reaffirmed what a wonderful hotel this is.
The staff were incredibly kind at both check-in and check-out. I walked from Hibiya Station in the rain, and they carefully wiped down my wet luggage. At check-out, they helped carry my luggage down the stairs and chatted with me about my upcoming trip abroad. I honestly hadn't expected much from the room, but it had been renovated and was clean, practical, and comfortable, with lovely amenities. Breakfast was excellent in both quality and service, and I was thoroughly satisfied. With food prices rising, I was impressed that a hotel could still offer such a generous breakfast. I would definitely love to stay here again.
- 5.00デイジーママวันที่โพสต์: 24/10/2026
Exceptional hospitality on my first stay.
We stayed after a concert at the International Forum. I had visited before for appreciation parties, a relative’s wedding, meals, and afternoon tea, but this was my first overnight stay. My husband was impressed by the bathroom’s water pressure and the comfortable bed, perhaps especially because we had just returned from a trip abroad. There had recently been some controversy surrounding an exhibition, but perhaps in response, all the staff were particularly courteous and helpful. Breakfast was a buffet. While we were sitting outside the restaurant shortly before it opened, we could hear staff laughing and talking loudly inside, which caught us off guard. The restaurant had lovely views through its large windows, and we enjoyed the scenery along with the delicious food. My husband was very pleased with the food too. I especially loved the peach juice, vegetable smoothie, and bread, and would happily have them again right away. At checkout, however, a male staff member took the bill from me with a tug, which felt rather abrupt and surprised me. That was the only downside. Having mostly stayed at international hotel chains lately, I was impressed by the high standard of hospitality at this Japanese hotel and would love to return.
- 4.33茶々茶々วันที่โพสต์: 23/10/2026
The lobby’s chandelier and floral arrangements are truly impressive.
I never tired of watching Tokyo’s ever-changing scenery from my room. We waited 50 minutes for the Japanese and Western breakfast buffet, perhaps because it was the Silver Week holiday period, so I wish we had considered other options. All the sweets we bought as souvenirs were delicious, and we enjoyed them after returning home too.
- 4.20プリンセス1018วันที่โพสต์: 19/10/2026
Room Cleaning
The futon was very comfortable, and I was able to sleep soundly for the first time in a while. However, after the room was cleaned, the first time I noticed that the mat placed under the slippers next to the bed was badly wrinkled—I even wondered if it had been reused. The second time, there was some kind of basket; I didn’t want to look inside, so I left it as it was, and by evening it had been removed. The third time, something that looked like a cleaning cloth had been left behind. I was surprised that there were room service/housekeeping mistakes 3 times during my 5-night stay. Since I forgot to mention this at checkout, I am writing it here. As this is not something that should happen at the Imperial Hotel, please inform your staff. Wishing everyone all the best in your work.
- 4.50ざわざわトークวันที่โพสต์: 13/10/2026
The hotel’s classic atmosphere was wonderful, and the staff’s service was nearly perfect.
- 5.00HUNG MU-YUวันที่โพสต์: 11/10/2026
Thank you, Miss Okayama.
I have stayed at this hotel many times and always chose the Tower Building. This time, Ms. Okayama upgraded my room to a Junior Suite, and I finally understood the difference between the Main Building and the Tower Building. Next time, I will choose the Main Building. Thank you, Ms. Okayama, for letting me know that the Main Building is more convenient.
- 5.00みいちゃんの母วันที่โพสต์: 5/10/2026
A wonderful long-established hotel, just as expected.
I finally got to stay at the hotel I’d always dreamed of. I assumed the standard room wouldn’t have a separate washing area in the bathroom, but it did. When I checked later, I learned that in the Tower building where we stayed, some rooms have a washing area and some do not. The hotel is old, but very clean, and the flowers in the lobby and the murals were wonderful—I felt truly elegant and relaxed. We booked a plan with breakfast included, and instead of choosing in advance, we could simply go wherever we wanted to eat that morning. We chose the buffet, and of course it was delicious.
- 4.83川崎のサラリーマンวันที่โพสต์: 3/10/2026
I’ve become an even bigger fan of the Imperial Hotel.
Since we couldn’t travel far this summer vacation, we stayed for multiple nights to relax away from both work and household chores. It had been four years since our last stay at the Imperial Hotel (since our wedding), and once again we were impressed: the room was clean with a great view, and all the staff were extremely kind and attentive, including thoughtful consideration for my wife’s pregnancy—truly what you would expect from the Imperial Hotel. There were a couple of communication issues: although we asked for a room-service soup to be divided into two portions, it was served as one portion and became cold after being re-divided; also, on the final morning our breakfast was not correctly charged to the room and it almost resulted in an unpaid bill. For that reason I’m deducting one star, but aside from those points everything was excellent. As it’s a luxury hotel, it’s not easy to stay often, but I would love to return someday.
- 5.00ちゃとるんวันที่โพสต์: 1/10/2026
It was the best wedding anniversary.
I have nothing to add. I encourage everyone to stay here. It was such an outstanding experience that it made me wonder why the Imperial Hotel Tokyo has not been selected for the Michelin Key. I will definitely come back to stay again. Thank you very much.
- 5.00グバドリット3วันที่โพสต์: 30/9/2026
Excellent.
This is a great hotel to stay at any time. It’s wonderful. I stayed for 6 nights. It’s truly a great hotel.
- 5.00みるくのママวันที่โพสต์: 28/9/2026
Awesome!
I’ve wanted to stay here for a long time. Everything was excellent. Not only the Room, but also the gym, pool, and amenities—everything was wonderful. I was also able to use the bathroom and sauna, so after swimming I could freshen up before returning to my Room. They even provided a swimsuit dryer… it was an unexpected and very welcome touch. All of the Hotel staff—from the entrance to the front desk and in-room staff—were elegant and smiling, and their service was so courteous it almost made me feel shy. We didn’t dine this time, but I’d like to next time. Sightseeing in Tokyo always feels rushed, but I’d love to enjoy a Multiple Night Stay and take things slowly. It was a great trip—thank you very much.
- 5.00Tamapu_0428วันที่โพสต์: 28/9/2026
The breakfast was delicious.
It was very comfortable. The Room with a great view and the delicious breakfast were especially memorable.\nI would like to come again.
- 5.00risu_amiวันที่โพสต์: 27/9/2026
It was a wonderful stay.
We stayed here as a couple to celebrate our 30th wedding anniversary. For us, having held our wedding reception here 30 years ago, the Imperial Hotel is a special place that has quietly witnessed the most important milestones of our lives. This time we stayed in the Tower Wing, and the view from our room was truly breathtaking. Simply spending time looking out over Tokyo felt wonderfully luxurious. What made us happiest most of all was that our room had been discreetly upgraded. We were deeply touched by this thoughtful gesture and felt the warmth that is so characteristic of the Imperial Hotel. We also visited the Old Imperial Bar in the evening, and it was absolutely wonderful. Enjoying drinks in a space filled with history made us feel as though we were savoring the very time and tradition the hotel has cherished. In the morning, we had breakfast at Les Saisons. Not only was each dish beautifully prepared with great care, but enjoying breakfast in such a calm setting was exceptional—a truly happy moment that let us slowly look back on these past 30 years together. During our stay, we were also able to see the banquet hall where we held our reception 30 years ago. To return to this same hotel 30 years later—standing there again and saying to each other, “A lot happened, but we were happy”—was more than enough to fill our hearts. Even after three decades, the Imperial Hotel remains unchanged in its presence, once again watching over another milestone in our lives. We were moved not only by the outstanding service and cuisine, but also by its accumulated history and genuine warmth toward people. We are truly glad we chose to stay here on such a special anniversary. We would love to return again for future milestones in life. Thank you for such a wonderful time.
- 5.00keganikeganiวันที่โพสต์: 24/9/2026
Excellent service.
It was my first stay in a while. Unlike typical Hotels, everything from check-in to having my luggage brought to my Room was outstanding, and I was delighted to be reminded that this truly is one of Japan’s finest Hotels. The young staff member who carried my luggage was in training and made a very pleasant impression. I sincerely hope he continues to work hard and grows into an excellent Hotel professional. Staff were stationed throughout the corridors, which made me feel the security was solid, and I almost felt sorry that they bowed and greeted me each time. I would like to stay again in the near future.
- 5.00Tennishiวันที่โพสต์: 23/9/2026
Thank you very much.
I have allergies, and even a little dust, mites, or mold usually makes me cough and sneeze nonstop, but I had no allergy symptoms at all. The Room and linens were very clean. The air in the Room was also fresh and clean, so I was able to stay comfortably. I could relax both physically and mentally, and it turned into the best holiday. Thank you very much.
- 5.00miyazakiinekoวันที่โพสต์: 21/9/2026
A comforting sense of coming home in the big city.
I usually book through the hotel’s official website, but this time I booked a great-value package during an Ikyu flash sale. I felt a little guilty checking in on such an inexpensive rate, but the front desk staff greeted me with “Welcome back,” which immediately put me at ease. I appreciated their professional service regardless of how much I was paying. Once again, they lived up to their reputation. I also had lunch at the Imperial Viking Sal. Although it is a buffet, it is no exaggeration to say that the Chinese dishes, such as shrimp in chili sauce, are worthy of a high-end Chinese set menu. You can enjoy as much of whatever you like, so I highly recommend it. If you have a lot of luggage to send home, the bell staff efficiently handle everything, from bringing cardboard boxes to collecting your parcels for shipping, without you having to leave your room. This service is another example of what makes the Imperial Hotel exceptional. Despite being right in the heart of the city, it offers the joy of coming home and a complete sense of reassurance. Another wonderful stay. Thank you very much.
- 5.00ゲストวันที่โพสต์: 18/9/2026
It was great to be a...
It was great to be able to see both Doctor Yellow and the Sunrise Izumo from the Room. The bathroom was spacious, and the desk was polished smooth and very clean.
- 5.00バラ好きママวันที่โพสต์: 14/9/2026
Always satisfied.
We always leave fully satisfied, thanks to the thoughtful hospitality we receive.
- 4.83ポチポチぼちぼちวันที่โพสต์: 7/9/2026
Thank you very much.
This was my first stay at the Imperial Hotel Tokyo. The made-to-order omelet at the breakfast buffet was especially delicious. I would have liked to have cold tea available among the drinks.
- 5.00kunวันที่โพสต์: 6/9/2026
Impressive.
No matter when I stay, this Hotel is always a pleasure. Truly first-class. I also used the pool. Thank you very much.
- 5.00t-takejiวันที่โพสต์: 6/9/2026
Thank you again for ...
Thank you again for upgrading our Room. My wife was very satisfied as well. We always have breakfast at Le Saison, and not only is the food excellent, but the service is also wonderful—making it a great start to the day.
- 4.83neve rosaวันที่โพสต์: 6/9/2026
An Honest Hotel
This Hotel tops my personal “Hotels I want to stay at at least once” list. I stayed for one night on my birthday. I hadn’t mentioned it in advance, but they noticed during our check-in conversation, and everywhere I went afterward, staff congratulated me—it made me very happy. At most Hotels, I ask for a wine cooler in the Room, and this one was exceptional. Often the container is filled with ice and I’m left wondering how to place the bottle (which I assume is meant to keep it cold longer). At the Imperial Hotel, ice was laid at the bottom of the container, and crushed ice could be packed around the upper part; there was also an opening designed specifically for inserting a bottle. Maybe it’s just that I hadn’t seen this before, but it was a first for me—and it showed real thoughtfulness and imagination for guests. Rather than flashy or showy luxury, it felt sincere and distinctly Japanese—an outstanding Hotel you can truly be proud of.
- 5.00しかじいวันที่โพสต์: 3/9/2026
Conveniently located near Yurakucho Station. The night view from the Room was beautiful. The breakfast buffet was excellent.
- 4.83MAKISHIMวันที่โพสต์: 2/9/2026
I had a great stay.
The view was wonderful, and it was quiet, so I was able to relax comfortably. Thank you.
- 3.67pipipokoวันที่โพสต์: 31/8/2026
First Stay at the Imperial Hotel
I have used the Imperial Hotel several times for parties and similar events, but this was my first stay. The front desk service was excellent, but perhaps my expectations were too high—otherwise it did not feel very different from other hotels. The Viking buffet at Les Saisons was very delicious. However, the dishes announced by the gong ran out almost immediately even if you lined up, which felt quite rushed.
- 5.00一休じゅりวันที่โพสต์: 29/8/2026
Thank you very much.
My first stay at the Imperial Hotel in a while.\nNot only the Room, but also the warm service from all the staff.\nThe attentive hospitality at the bakery shop.\nAbove all, we were very satisfied with the delicious drinks at the Imperial Bar.\nThis time we already had plans for dinner and lunch the next day elsewhere, so next time I’ll plan my schedule so I can enjoy both dinner and breakfast here as well.\nIt was a truly satisfying trip to Tokyo.\nThank you very much.
- 5.00あいまりวันที่โพสต์: 28/8/2026
Celebrating my father’s 90th birthday
We stayed here to celebrate my father’s 90th birthday. Everything was wonderful. Thank you for your hospitality.
- 4.67DOMPERI1961วันที่โพสต์: 25/8/2026
Tower Building Stay
It had been a while since my last stay, and this time I stayed in the Tower Wing again after quite some time. The Room was a bit small, but it was clean and had everything I needed, and the bathroom has a separate washing area so I could relax and use it comfortably. I visited the Old Imperial Bar, and as always, the service was excellent—I thoroughly enjoyed the delicious drinks and food. For breakfast, I chose room service; it arrived right on time and tasted great. It seems the Tower Wing’s operations have been extended, and I’d like to stay again, including in the Main Building.
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