รีวิวและความประทับใจจากผู้เข้าพักที่ Izu Mitsuhama Onsen Shoutoukan

(จังหวัดชิซูโอกะ/Izu, Numazu) [ทั้งหมด 21 ห้อง]
คะแนนรวม
4.70
ที่สุด (76)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.70
  • สิ่งอำนวยความสะดวก
    4.66
  • การบริการลูกค้า
    4.80
  • อาหาร
    4.70
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.63
  • ความพึงพอใจ
    4.71
3.50
bluescallop

The view from the room was fantastic!

I stayed with a friend. For future development, I have given a slightly critical evaluation. Please understand. First, when we were shown to the room and setting meal times, a staff member referred to my friend as "father," which was offensive. In this day and age, with diversity, such a way of addressing is inappropriate. Even though we did not refer to him as "father," it was presumptuous to say so. If the relationship is unclear, it should be "companion." I think this is standard in high-class ryokans and hotels. Also, during the meal, a staff member asked, "What is the purpose of your visit?" and I thought internally, isn't it obvious that we came for the onsen, food, and relaxation? We did not come to stay to talk with the staff, so I would have preferred some restraint. Since you have acquired a hot spring source, I believe many guests will visit in the future. Therefore, how about studying the nuances and atmosphere between guests and staff? The art installations within the facility were very good. Also, the details such as towels, disposable chopsticks, and free water bottles in the room with the ryokan's name printed on them were very well done. I was happy to receive a souvenir at the end. It was very good, but the soft aspects were disappointing. I support your future development.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า2
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ3
  • 1/12/2024~
  • 2 คน 1 ห้อง
  • Japanese-style room with semi-open-air bath, 12 tatami mats "Mi"
  • รวมอาหารเช้าและเย็น

การตอบกลับจากสิ่งอำนวยความสะดวก

Dear bluescallop, We would like to express our gratitude for choosing our property among the many available accommodations. We apologize for any lack of consideration you may have felt from our staff, including their language use, during your stay. We sincerely regret that this may have detracted from the relaxing atmosphere we strive to provide and are committed to improving our services. We are truly grateful for your kind words of encouragement for our future development. Should you have the opportunity to visit us again, we would be honored to have the chance to make it up to you. Thank you very much for your patronage. Manager, Shoutoukan

ดูรีวิวทั้งหมดของIzu Mitsuhama Onsen Shoutoukan