รีวิวและความประทับใจจากผู้เข้าพักที่ Kobe Kitano Hotel

(จังหวัดเฮียวโงะ/Sannomiya・Kitano) [ทั้งหมด 30 ห้อง]
คะแนนรวม
4.39
ดี (147)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.48
  • สิ่งอำนวยความสะดวก
    4.37
  • การบริการลูกค้า
    4.33
  • อาหาร
    4.39
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.40
  • ความพึงพอใจ
    4.34
  • 5.00
    旅好きの老夫婦
    วันที่โพสต์: 25/10/2026

    Kitano Hotel lives up to its reputation.

    The classic charm was lovely, but the breakfast was the highlight—even better than its reputation suggested. The bathroom was spotless and looked recently renovated. The bath had a window, making it a relaxing place to unwind.

  • 5.00
    ガンテツ
    วันที่โพสต์: 21/10/2026

    We had a wonderful stay.

    Although the weather was rainy, we had an almost private dinner at Kitano Terrace and were able to watch the fireworks over Kobe Port. The next morning, we enjoyed the “world’s best breakfast.” Since check-out was not until 12:00, we were able to relax and take our time.

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  • 5.00
    たぐ
    วันที่โพสต์: 19/10/2026

    Wonderful hotel

    It was a very lovely, upscale hotel. The breakfast in the morning was excellent.

  • 4.83
    @スティッチ
    วันที่โพสต์: 11/10/2026

    Washbasin

    The hotel’s exterior was very charming. Breakfast at Kitano Terrace was wonderful and delicious. I’m sorry I left some bread instead of taking it with me. It was disappointing that the bathroom sink wouldn’t drain because the stopper stayed down and blocked the flow. I fixed it myself by wedging the provided comb in place.

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  • 5.00
    19620725
    วันที่โพสต์: 3/10/2026

    Highly satisfied!!

    A truly wonderful, antique-style hotel that feels quintessentially Kobe Kitano. It was like staying in one of the Western-style residences. It felt as if I were visiting someone’s private home. The bathroom was spacious and had a window, so it was bright during the day, and the bubble bath was incredibly relaxing. Checkout was nice and late, so I even enjoyed a morning bath. With the morning light streaming in, it was simply amazing. It even made me think I’d love to live in such a calm room. Breakfast was served on the terrace. They also provided pick-up and drop-off in a beautiful car, which made it feel even more elegant—absolutely wonderful. I’m grateful for being able to fully enjoy such an extraordinary experience. Nothing to complain about!

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  • 3.50
    KWT
    วันที่โพสต์: 2/10/2026

    Some of our staff’s service did not meet expectations.

    The building and the room were wonderful. Breakfast was very filling, and we enjoyed it. However, we were very disappointed with the service from one of the front desk staff members. Right in front of us, they spoke very harshly to another staff member, apparently over some kind of mistake. Even afterward, they repeatedly muttered inappropriate words under their breath, which made us feel extremely uncomfortable. We would like you to review your customer service standards and communication among staff. We had been looking forward to this trip, but the behavior of a few staff members made it disappointing.

  • 4.83
    yclinic
    วันที่โพสต์: 29/9/2026

    Highly satisfying.

    I had a very relaxing stay. The room had a great atmosphere and was comfortable. The only drawbacks might be the limited space to open a suitcase and the small bathroom. There are many restaurants nearby, and I also enjoyed shopping. This time, my planned three-night stay became just one night due to scheduling. The much-talked-about breakfast was delicious, but having it three days in a row might not be ideal. Still, I recommend it.

  • 4.00
    OVERSEAS
    วันที่โพสต์: 25/9/2026

    An Elegant Moment

    Spending time in the calm atmosphere of this classic hotel was an elegant escape from everyday busyness. The whirlpool bathtub and the “World’s Best Breakfast,” with its wide variety of drinkable salad beverages, were a delight to both the eyes and the senses, leaving me feeling truly refreshed.

  • 5.00
    旅好き不良ママ
    วันที่โพสต์: 24/9/2026

    We thoroughly enjoyed the world’s best breakfast.

    This was my first stay. It’s a small hotel, but the hospitality was perfect. The bath also has a bubble-bath setting, which I really enjoyed. And the “world’s best breakfast”—my daughter and her husband, who joined me, and I thoroughly enjoyed the wide variety of breads, juices, and other items. If I have a chance to visit Kobe again, I’d love to stay here again.

  • 5.00
    bucho3
    วันที่โพสต์: 22/9/2026

    We had a wonderful time.

    In an elegant, tranquil atmosphere, we were able to enjoy a truly refined stay.\n\nThe breakfast is said to be “the best in the world,” and my wife had long said she wanted to visit someday. From the moment we stepped into the hotel, its distinctly international ambiance—so fitting for Kobe Kitano—moved her deeply.\n\nThe next morning we enjoyed breakfast. The colorful vegetable juices lined up before us, seasonal fruit, breads and financiers, homemade butter and confiture—everything felt light and nourishing, and it was clear how carefully each item was prepared. I’m not someone who can speak at length about food, but there were moments when I simply thought: as expected.\n\nEveryone at the hotel treated us with great courtesy as well. When my wife was returning to our room after the meal, she accidentally bumped into a staff member coming out of the staff room through a door; not only did they respond with thoughtful care at that moment, but they also spoke to us again at checkout—and even a manager offered kind words. I thought they might not know who we were by name, yet they had clearly looked into it and communicated internally; I was genuinely impressed.\n\nOn our side, we left something behind in the room and received a call on my mobile phone so we could come back to retrieve it. Thank you very much for taking care of us in every way.\n\nAlthough described as an auberge, I feel this is an outstanding hotel offering truly first-class hospitality. We hope you will continue providing such refined moments for your guests.

  • 4.67
    meg milk
    วันที่โพสต์: 16/9/2026

    This was a hotel we ...

    This was a hotel we had been looking forward to. At check-in, we were pleasantly surprised to be informed of a room upgrade, and we were also happy that the luggage we had left in advance had already been placed in our room. Breakfast was one of the highlights for us as well, so we were able to take our time and enjoy the morning. One small disappointment was that switching the shower settings in the bathroom felt a bit inconvenient for us. The staff were wonderful. When they called a taxi for us on departure, not only the staff member but even the housekeeping team stopped what they were doing to see us off, which meant a lot to us. We would love to stay here again if we have another chance to visit Kobe.

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  • 4.50
    ハッピーパンマニア
    วันที่โพสต์: 3/9/2026

    Attentive hospitality

    My mother stayed here with friends and couldn’t stop praising it, and she had been saying she wanted to come back with my sisters and me. Our schedules never lined up, but this time I was finally able to visit with my daughter. The charming Western-style building and the wonderful breakfast were outstanding. After an unexpected incident, the staff’s thoughtful response showed true hospitality and warmed my heart. Of several trips we took this summer both in Japan and abroad, my daughter said this was the most comfortable place we stayed—and I completely agree. Surrounded by classic furnishings, the bathroom facilities were modern and well equipped: a bubble bath, a TV, and a clearly separated washing area. It was so relaxing that I enjoyed it at length. Even though it isn’t a hot spring inn, this was the first time I’ve ever taken three baths in one night. If I may share one small wish: the front desk staff were incredibly pleasant, so I found myself hoping that the person explaining things at breakfast could have offered a bit more of a smile or softer tone. (It almost felt as if they intentionally maintained a solemn manner to match serving “the world’s best breakfast.”) That said, everything else was excellent—there were paper bags provided for any leftover bread, the café au lait coffee was served hot, and we truly enjoyed a lovely breakfast. This is a wonderful hotel that makes me want to return again without hesitation. Thank you very much.

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  • 5.00
    みさえ３
    วันที่โพสต์: 31/8/2026

    Breakfast met my expectations and was satisfying.

    We truly enjoyed the world’s best breakfast. Not only the croissants, but also the other table breads, jams, vegetable drinks, tapioca, and everything else were delicious. We had a wonderful time. Thank you very much.

  • 4.50
    美味楽食
    วันที่โพสต์: 29/8/2026

    A girls’ night stay with my younger sisters

    I booked a great-value plan during the time sale that included the night dessert buffet I’d been curious about for a while, along with breakfast. There were peach sweets as well as curry, penne, fried chicken, and soups (chilled corn and minestrone), plus a pork(?) pâté sandwich at the start. It wasn’t just bite-sized desserts—I was able to enjoy plenty and left feeling full. Breakfast was just as delicious as always. The dashi soup and tapioca were especially good. Since there were three of us, we stayed in a spacious corner room, relaxed, chatted together, and had a very satisfying stay. I’d love to visit again if I have the chance—next time I’d like to try the French cuisine. Thank you very much.

  • 5.00
    ゆうたま2022
    วันที่โพสต์: 22/8/2026

    A hotel where your dream of living in Kobe—especially in Kitano—comes true.

    Unlock the door with its solid, weighty key and you’ll find British-style furnishings, a red-and-green table setting, a red carpet, green curtains, and a charming room reminiscent of a European auberge—this is Room 207. The bathtub features a jacuzzi, so you can enjoy a relaxing soak with bath salts. I had been looking forward to the “World’s Best Breakfast,” and on the first morning we enjoyed it at Kitano Terrace. A complimentary hotel shuttle runs from Kobe Kitano Hotel to Kitano Terrace, arriving at the terrace restaurant in just over five minutes. Climb the stairs and you’ll be greeted by breathtaking views of Kobe from a glass-walled dining room—it’s truly stunning. (On the second morning, we enjoyed breakfast in the sunlit hotel dining room “Igrek.”) The “World’s Best Breakfast” is a European-style breakfast officially gifted to Chef Yamaguchi by his mentor, Bernard Loiseau, when Kobe Kitano Hotel opened. Once seated, an elegant spread is brought to your table: four kinds of drinkable salads; fresh confiture; soft-boiled eggs served with an egg cutter for your first try (on day two: fried eggs topped with balsamic vinegar for another first); six varieties of freshly baked house-made bread; savory meats (Day 1: jambon blanc; Day 2: pâté de campagne); tapioca au lait; soup (Day 1: first dashi made from bonito and kelp; Day 2: gazpacho); yogurt; granola; chestnut-blossom honey; seasonal fruit; café au lait—and more. It fills the entire table; for two people it arrives on three wooden trays, and you can’t help but gasp in delight. Even if you do your best, it’s hard to finish all six breads—any leftovers can be packed into the paper bag provided to take home. A wonderful way to savor the afterglow of this breakfast even back at home. Not only was this dream breakfast everything I hoped for—the staff service was exceptional as well, making our stay far beyond expectations. Their attentive hospitality and thoughtful care are exactly what you’d expect from a top-class auberge. As Japan’s first member of Relais & Châteaux—and with General Manager and Executive Chef Hiroshi Yamaguchi holding the title of Relais & Châteaux Grand Chef—it truly lives up to its international reputation as an outstanding culinary destination. That said, I did wonder why the signature white-lily crest—the symbol of Relais & Châteaux—was no longer displayed. Still, without worrying about that too much, I’d love to book Kobe Kitano Hotel again on my next visit to Kobe.

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  • 5.00
    温泉と美味しいものでゆっくりしたい
    วันที่โพสต์: 17/8/2026

    I’d like to visit Kobe again just to stay at this hotel.

    This year, we returned to Kobe Kitano Hotel for the first time in 15 years to celebrate the birthday of our eldest daughter, who started her new job. As expected of one of Japan’s leading auberges—far more delicious than many Michelin-starred restaurants overseas. It was my first time trying bread baked in a traditional rice cooker, and the pike conger siphon consommé was truly moving. Even after eating and drinking that much, I still felt fine—proof of their “water-based French” cuisine. Being able to go straight to bed afterward is the ultimate luxury. Since it’s in the city center, we enjoyed strolling around, taking a bath, resting, and then heading out again. It was a truly wonderful trip. Thank you very much.

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  • 4.33
    さくらんぼLOVE
    วันที่โพสต์: 16/8/2026

    The world’s best breakfast is…

    I was really looking forward to the “world’s best breakfast,” but I don’t think I’ll have it again. There were no fresh vegetables for the salad, the only egg option was a boiled egg (no omelet), and the coffee was very weak. Most of the other items were high in carbohydrates, which isn’t for me. It’s a matter of personal preference, but it just wasn’t for me—sorry.

  • 4.83
    もずほた
    วันที่โพสต์: 29/7/2026

    The “world’s best br...

    The “world’s best breakfast” I had long dreamed of was truly wonderful. There was a lot of bread, and I appreciated that they provided a paper bag to take some away, though I also felt it might be nice to have slightly fewer pieces of bread and something else instead. The in-room bath could be used as a jacuzzi, which was perfect for relieving my fatigue. When I took a taxi from in front of the hotel on my way back, a female staff member stood outside and bowed until we were out of sight. It made me very happy.

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  • 3.83
    しろしろくまこ
    วันที่โพสต์: 26/7/2026

    The World’s Best Breakfast

    I stayed here because I wanted to try the “world’s best breakfast” at least once. The room was assigned for me, and it turned out to be a lovely twin room. The shower water temperature was a bit unstable, and the two-seater sofa was too soft—when you sit down it feels almost like bottoming out, so anyone with back issues should be careful. The next morning’s breakfast was satisfying, with delicious bread, tasty vegetable drinks, and jams/compotes. Unfortunately, when I wanted a refill of tea there were no staff around; even when I finally got one, there was no timer and that was inconvenient. Even when foreign guests called “Excuse me,” no one came. I also tried speaking to an older man walking past on the other side of the tables, but he didn’t notice me. It made the “world’s best breakfast” experience a little disappointing.

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  • 5.00
    そうだ京都へいこう
    วันที่โพสต์: 25/7/2026

    A Wonderful Time

    We stayed here for our wedding anniversary. We were able to begin what we hope will be the best year in the world with the best breakfast in the world. Thank you very much.

  • 5.00
    Nao.TK
    วันที่โพสต์: 18/7/2026

    I was able to relax and unwind.

    I stayed here to celebrate my last birthday in my 60s. As an Ikkyu Diamond member, my room was upgraded! The room had European-style furniture! A bubble bath with a TV! It was a hot day, so I refreshed myself with a bath right away. I was also happy to receive baked sweets and a lemon cake as a Diamond member benefit. Thank you very much. At the luxurious summer peach sweets buffet, the peach parfait is delicious. Not only the sweets buffet, but the curry and corn soup are also delicious. Of course, I was satisfied with the “world’s best breakfast” as well! I’d love to visit again!

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  • 5.00
    mmy1907
    วันที่โพสต์: 17/7/2026

    At check-in, I was p...

    At check-in, I was pleasantly surprised to be told we’d been upgraded—what a great start. We also received a gift of baked sweets included with our plan, which immediately lifted my spirits. The room was wonderful and I was completely satisfied. There was a shuttle to the mountaintop restaurant for the “world’s best” breakfast, and it truly lived up to its reputation—the food was excellent, and the location was stunning as well. When we were struggling to arrange luggage shipping on departure, the front desk staff kindly helped us, which impressed us again. This is a hotel that makes you want to come back.

  • 4.00
    ぱみゅぱみゅ～
    วันที่โพสต์: 13/7/2026

    A classic atmosphere

    I had visited for lunch before, but this was my first stay. The classic room was wonderful. The “world’s best breakfast” was truly impressive! The lemon cake was delicious. I would love to visit again.

  • 5.00
    ごびい
    วันที่โพสต์: 10/7/2026

    Exceptional hospitality

    I enjoyed taking photos throughout this lovely Western-style mansion—outside, in the lobby, and in the room. The front desk and restaurant staff showed thoughtful attention to detail in many situations, making my stay very comfortable. I’d give the hospitality and service 10 stars if I could. Above all, the world’s best breakfast was outstanding.

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  • 5.00
    旅するおもち
    วันที่โพสต์: 6/7/2026

    The World’s Best Breakfast

    I booked this stay looking forward to the “world’s best breakfast” I’d been curious about for a long time, as well as the peach sweets buffet that had just started. The hotel had a wonderful atmosphere, and all the staff were very kind, so I was able to enjoy a truly pleasant holiday. They also upgraded my room because they had availability, which I greatly appreciated. In the evening, I enjoyed the peach sweets buffet. Even though it’s called a sweets buffet, there were also soup and curry, so it was very satisfying. Everything was delicious, and as I tried different things I ended up completely full—I was disappointed that I could only manage one peach parfait (in a good way!). That day I was tired after visiting the Kitano foreign residences area, but the bubble bath soothed my body and I slept very well. And then the next morning came the “world’s best breakfast.” Each item was delicious and beautifully presented. I was also able to take some bread back with me. My everyday life is usually quite hectic, but here time felt unhurried and there were so many wonderful things to eat—this short break became truly fulfilling. I would definitely like to visit again.

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  • 4.33
    procrastinate
    วันที่โพสต์: 25/6/2026

    A quiet hotel with old-fashioned charm

    The biggest disappointment was not being able to watch YouTube in the room! We stayed after a concert, so we couldn't keep the concert mood going. The facilities and service were good, but something was still missing. We enjoyed the “world’s best breakfast” and would love to come back for lunch or to enjoy the night views.

  • 5.00
    nae_nae
    วันที่โพสต์: 16/6/2026

    Be moved by our heartfelt hospitality and the world’s best breakfast

    I stayed here to celebrate a friend’s birthday. After contacting the Accommodation by email in advance, they kindly arranged a welcome message and a message plate at breakfast, and my friend was truly touched. The “world’s best breakfast” was served at Kitano Terrace, about a 5-minute drive away. The weather was great, so it was a luxurious time in a relaxing space while looking out over Kobe. I also appreciated the fresh vegetable juice, Kobe-style bread, and the dashi broth as well. The building is old but full of character. The spiral staircase was especially memorable. With tasteful furniture and amenities provided, we were able to enjoy a special time. Thanks to the thoughtful care of all the staff, it became an unforgettable stay. Thank you very much.

  • 4.83
    Flamingo1234
    วันที่โพสต์: 8/6/2026

    Everything was excel...

    Everything was excellent, including the Hotel and Room atmosphere, service, amenities, and Facility. As a Diamond member benefit, we received a Room upgrade and some delicious sweets—truly wonderful service. Thank you very much. The female front desk staff provided exceptionally pleasant and outstanding hospitality, which made our stay very comfortable. The “world’s best breakfast,” which I had wanted to try for a long time, tasted like each item was carefully prepared with high-quality ingredients. Everything was delicious—especially the drinkable salad and the tapioca milk dish. One small disappointment was that the meal explanations were delivered rather quickly and felt a bit rushed, and perhaps because the tables were somewhat close together, I felt like I might be bumped when staff cleared wooden plates from nearby tables. I understand it gets busy, but I would have been happy to enjoy a slightly more elegant breakfast atmosphere worthy of the “world’s best breakfast.” Overall, we were satisfied with our stay, so if we have another opportunity to visit Kobe, we would love to stay again.

  • 5.00
    yy苺prawn
    วันที่โพสต์: 6/6/2026

    It was the breakfast and stay I had always dreamed of.

    I chose this place because I wanted to experience the world’s best breakfast at least once. The Hotel building had a wonderful atmosphere, and I enjoyed its unique ambiance along with the breakfast. The staff were warm and welcoming, making my stay very comfortable. This is a highly recommended Hotel where you can truly enjoy Kobe.

  • 4.50
    アンジェン
    วันที่โพสต์: 31/5/2026

    The room and service were excellent.

    The Room was clean and well maintained. The bathroom was bright, and the bathtub was spacious—excellent overall. The service was also very good, and we were able to relax and had a very satisfying stay. We had breakfast at Kitano Terrace, but it didn’t match our expectations. It felt like they simply laid out the dishes, explained them, and that was it. We also had to stand up and call out to request a coffee refill, which was a bit disappointing. The view was great.

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