Yumoto Fujiya Hotel

Thank you very much for your kind hospitality.The pleasant service from the staff,the open-air bath in the large public bath,and the Onsen in our Roomwere all very satisfying.If we have another chance, my husband and I would love to try the French cuisine next time.However, we were disappointed that the toilet in our Room did not flush well.Thank you very much.

I stay here almost every year. Part of the lobby floor has been renovated and now features a dark-brown themed space. It gives a great impression as well, but personally I also liked the pre-renovation atmosphere that felt like a long-established Hotel. The souvenir shop has been downsized, and it seems the number of items for sale has decreased, which was a little disappointing. I hope you will bring back the zodiac “Okiagari Koboshi” dolls for sale again. (Buying that year’s zodiac doll here was one of my annual highlights.)As always, the staff were wonderful—efficient and consistently attentive—and I truly wish staff at other Hotel brands would learn from their professionalism.This time I stayed in the Rainbow Wing. With large windows letting in plenty of light, the room was very bright, and the evening view of Hakone-Yumoto Station from the window was beautiful. The Onsen felt like proof that Yumoto Fujiya Hotel remains an authentic Onsen Ryokan, and I was able to relax deeply.I hope the outdoor corridor leading to the Onsen will return as part of the main route again, like it was a few years ago. The day’s humidity in Yumoto and the sound of insects coming from among the trees make it feel like a truly special corridor.The post-bath lounge was very comfortable (including air conditioning), and I ended up staying there for quite a while. It might be convenient to have a change machine near the paid massage chairs.Once again, everything—from check-in until leaving this Accommodation—was extremely comfortable.