Rihga Royal Hotel Tokyo

We stayed to celebrate our wedding anniversary. We had dinner at the Hotel’s Chinese restaurant. Although we did not mention our anniversary when making the Reservation, a member of the Hotel staff informed the restaurant, and they prepared an anniversary plate for us. The food was also excellent. The breakfast buffet was delicious as well, with a wide variety of options, and we were very satisfied. We also used the pool and fully enjoyed our stay at the Hotel. We would love to stay again if we have the opportunity.

This was my first stay at a RIHGA Royal Hotel, so I treated myself and booked a Junior Suite.In conclusion, I definitely want to stay here again!! The room, atmosphere, service, location—everything was wonderful, and I’m already looking forward to my next visit.Here are my detailed impressions:The room was gorgeous and romantic—highly recommended for anyone who likes a European-style interior!It was also spacious and very relaxing; if possible, I would have loved to stay for several days.I could also watch DVDs, so I spent a quiet evening enjoying movies starring my favorite actor.The service was attentive as well. As soon as I entered the lobby, staff approached me right away and check-in went smoothly. When returning from going out, a staff member even held the automatic door for me. Their awareness and thoughtfulness were excellent, and it made for a great experience.One disappointing point was the room-service breakfast.- How to order: You write your name and room number on the order form in the room and hang it on the outside doorknob. -> This felt a bit unsafe because anyone passing by could potentially see my name (I stayed alone as a woman). I would appreciate an improvement here.- Food: The portion size was just right for breakfast, but it felt somewhat inexpensive/low-end… Considering the price, it didn’t quite meet expectations.Also, I had to move the food from the cart to the table myself—Is that standard procedure?When I ordered room service at RIHGA Royal Hotel Kyoto before, they set everything up inside the room, so I assumed that would be done here as well.That said, I truly appreciated how kind, polite, and sincere all of your staff were—especially with many younger team members.Please keep up your wonderful service in the future!