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- สถานีฮากาตะ · คะแนลซิตี้
- Hotel Nikko Fukuoka
- Hotel Nikko Fukuoka รีวิว
- けんちくやさんรีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Hotel Nikko Fukuoka
- ห้องพักและสิ่งอำนวยความสะดวก4.63
- สิ่งอำนวยความสะดวก4.55
- การบริการลูกค้า4.82
- อาหาร4.59
- น้ำพุร้อน・อ่างอาบน้ำ4.30
- ความพึงพอใจ4.63
Sad Hotel
We stayed for one night on December 29th last year, looking forward to our trip to Hakata, but we were very disappointed. At check-in, we were told that the Diamond Member benefits did not apply for an upgrade. There was no mention that Hollywood Twin rooms or above were excluded. This felt extremely unfriendly. The "original chocolate gift" mentioned was just three pieces of what seemed like chocolates for children—very disappointing. The breakfast buffet was shocking. We went around 8:30 AM and found it severely understaffed with many items missing. Should guests have to point out that there’s no rice? There were no cups for drinks or side dishes available—it was unbelievable! The cause seems to be a lack of staff. We left the hotel in a bad mood in the morning and cannot trust other reviews anymore.
- ห้องพักและสิ่งอำนวยความสะดวก2
- สิ่งอำนวยความสะดวก2
- การบริการลูกค้า2
- อาหาร1
- น้ำพุร้อน・อ่างอาบน้ำ2
- ความพึงพอใจ2
- 29/12/2025～
- 2 คน 1 ห้อง
- 【Non-Smoking】Hollywood Twin (35㎡ / 120cm Wide Beds)
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
We sincerely apologize for not meeting your expectations during your stay in Hakata at the end of last year, despite looking forward to welcoming you to our accommodation. Your feedback has been shared with the relevant departments, and we are promptly reviewing the methods of providing special offers as well as staff allocation and replenishment systems in the breakfast venue. We will continue to take valuable feedback from our guests seriously and strive as a team to create an accommodation that provides greater satisfaction. Thank you very much for sharing your valuable opinions with us.