รีวิวและความประทับใจจากผู้เข้าพักที่ InterContinental Tokyo Bay, an IHG Hotel

We’re sorry to hear that.

An anniversary Plan for one night for two people that costs as much as ¥150,000. Honestly, it didn’t feel worth it.. First, the Room Service food was disappointing. The main steak arrived cold, with too much fat, and they didn’t ask how I wanted it cooked, so it came out rare. But because it was so fatty, I started to feel sick while eating, and my partner gave up after about a quarter.. I’m not good with rare steak either, but considering what we paid, I forced myself to eat it. If they had cooked it a bit more thoroughly, the fat would have rendered and I think we could have enjoyed it more. Above all, since this is Room Service that brings everything at once, of course it gets cold. At least the main dish should have been brought later while still hot.. Also, at check-in we were recommended an optional lobster add-on. We were told “just an extra ¥2,500 per person,” so we agreed, but a small half portion was placed next to the steak and I thought, “So this is ¥2,500...” That part is what it is, but at checkout there was an additional charge of ¥6,385 listed under extra Room Service charges... Huh?? So I asked the staff member handling checkout to confirm, and they said it was for the lobster... Even though we were told “¥2,500 (per person),” why was it over ¥6,000?? They said “a Service Fee and consumption tax will be added.” Fine—but then tell us up front that it’s closer to about ¥3,000 per person.. I was already disappointed seeing that shrunken half portion of meat, and then this just made me think “What is that?”.. The room was also on the lowest level of the club floor (20th floor). It was a weekday and higher floors were available, but maybe because they thought we were first-timers—this room felt like “Really?”.. You can’t see Rainbow Bridge straight on from the bath. If you change your angle and lean over to look out, you can sort of see it. It was supposed to be an anniversary Plan for a birthday celebration... But if we’re spending as much as ¥160,000 including food options and parking fees, we should have thought more carefully.