รีวิวและความประทับใจจากผู้เข้าพักที่ InterContinental Tokyo Bay, an IHG Hotel

Stayed for two nights on a floor with lounge access.

I stayed for a multiple night stay in a room with a night view from the bath, with a plan that included lounge access. I was satisfied with both the room and the front desk staff, but there were a few disappointments. While using the lounge, most of the girls on the floor were good, but there was just one who had no smile and handed over the menu as if throwing it, which made me very uncomfortable. The other girls, including the foreign girl, were very good, but the service of just one sulky girl ruined it. I don't know if something happened or if she dislikes her job, but it has nothing to do with us, the guests. If she dislikes it, it might be better for her to resign. On the second day during breakfast, from the backyard, I heard a loud male voice, possibly the chef, saying, "I wonder what time I can go home today." It made the meal taste bad. It's the same for both, but it's very disrespectful to those who are working hard, and if they truly dislike it, it has a negative impact on the company, so I recommend resignation. It's very disappointing because the other staff were wonderful. I don't usually like to make complaints, but since it's a good hotel, I commented with the hope for improvement.