รีวิวและความประทับใจจากผู้เข้าพักที่ The Yokohama Bay Hotel Tokyu

(จังหวัดคานากาว่า/โยโกฮาม่า・มินาโตะมิราอิ) [ทั้งหมด 480 ห้อง]
คะแนนรวม
4.55
ยอดเยี่ยม (676)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.59
  • สิ่งอำนวยความสะดวก
    4.57
  • การบริการลูกค้า
    4.61
  • อาหาร
    4.49
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.43
  • ความพึงพอใจ
    4.58
5.00
ダンシングネズミ

Two relaxing days in a laid-back space

We stayed in the “Executive Twin Bay View” Room to celebrate my husband’s 60th birthday. Since it was the first day of a three-day weekend, there was a long line at check-in at 15:00. I think it would be better to have a system such as numbered tickets and calling guests when it is their turn, rather than having everyone stand in line. The Room and the view were outstanding. In-room dining was also relaxing and enjoyable. We also used the pool. We went during the daytime, and while there were a few families with small children, it wasn’t crowded. There was also complimentary ice cream service, which made for a very pleasant time. It was two wonderful days in a calm, relaxing atmosphere.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5
  • 18/7/2026～
  • 2 คน 1 ห้อง
  • Executive Twin Room with Bay View - Non-Smoking
  • รวมอาหารเช้าและเย็น

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you for staying at Yokohama Bay Hotel Tokyu. We sincerely appreciate that you chose our Hotel to celebrate this milestone 60th birthday. We are delighted to hear that you enjoyed the beautiful Minato Mirai view from your balcony and your in-room dining. We apologize for the long wait at check-in due to the three-day holiday weekend. Thank you as well for your suggestion, such as introducing numbered tickets, to reduce the inconvenience of waiting in line. We will take this seriously as an area for improvement so that guests can check in more smoothly in the future. Encouraged by your kind words, “two days filled with a relaxing atmosphere,” we will continue striving to provide even better service. Please visit us again for your special anniversaries or whenever you would like a refreshing getaway. All of our staff look forward to welcoming you again.

ดูรีวิวทั้งหมดของThe Yokohama Bay Hotel Tokyu