รีวิวและความประทับใจจากผู้เข้าพักที่ The Yokohama Bay Hotel Tokyu

Thank you for your support.

I had to stay in Yokohama on short notice and was able to book a great-value Plan on IKYU the day before. On the day, I was shown to the Room as booked, but I wondered why there were only two beds for a Reservation for three people. When I asked the staff member who helped carry my luggage, I was told that an extra bed would cost an additional fee. Since I had already paid in advance for three adults, it would have been difficult with just two single beds, so I asked the front desk if they could provide additional amenities such as towels. They kindly accommodated my request and responded quickly by upgrading us to a Room with three beds—more than what the Plan included. I stayed here when the Hotel first opened and it was truly wonderful, so I was delighted to be able to stay again this time. I was impressed that their service and hospitality were just as excellent as before. If I have another opportunity, I would definitely like to stay again. Thank you very much for your help.