รีวิวและความประทับใจจากผู้เข้าพักที่ The Yokohama Bay Hotel Tokyu

The service is excellent.

This time, I stayed in a low-floor park view room. While the view from the higher floors is also stunning, I chose a lower floor to enjoy the night view of Cosmo World up close. Despite the cold season, enjoying the sparkling nightscape from the balcony while feeling the breeze was absolutely wonderful. The service at this hotel is excellent, and my stays are always pleasant—this time was no exception. I have never had an unpleasant experience here, so I can stay with peace of mind and confidently recommend it to others. The staff make eye contact and listen attentively when speaking to you, which provides a great sense of reassurance even in small conversations. Additionally, room service is very delicious. For the first time during this stay, I ordered a Japanese breakfast that included luxurious dishes like shrimp and tuna tartare—it made for an indulgent morning experience. As a Comfort Member of Tokyu Hotels, I appreciated being able to enjoy late check-out (12 PM), which allowed me to relax leisurely. One minor issue was that there were no instructions on how to use the humidifier in my room. I wasn’t sure where to add water and had to call from my room phone for clarification. Since someone else asked about this at reception as well, it would be helpful if simple instructions could be provided—please consider this suggestion!