รีวิวและความประทับใจจากผู้เข้าพักที่ The Yokohama Bay Hotel Tokyu

(จังหวัดคานากาว่า/โยโกฮาม่า・มินาโตะมิราอิ) [ทั้งหมด 480 ห้อง]
คะแนนรวม
4.55
ยอดเยี่ยม (673)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.58
  • สิ่งอำนวยความสะดวก
    4.57
  • การบริการลูกค้า
    4.61
  • อาหาร
    4.49
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.43
  • ความพึงพอใจ
    4.58
2.67
Tectec911

Stayed for 3 Multiple Night Stay after a year.

Stayed for multiple nights twice last year and left a review. There were significant improvements. Most of the floors became security floors, and breakfast hours were extended slightly (about 5 minutes) during busy times to reduce waiting lines. The front desk seemed a bit brighter, and there appeared to be more staff at the car drop-off area. However, even after pressing the MAKE UP button, cleaning was not prioritized and continued past 1 PM unless housekeeping was contacted directly. Yoga mats are not available for loan. Despite an increase in staff at the car drop-off area, many female staff members seemed inattentive and did not assist with large luggage—making their presence feel unnecessary. Breakfast offers a wide variety of items but becomes repetitive as it is the same every day. Some less appealing dishes like Mapo Tofu and Shumai have been removed, but there are still few handmade options; most items seem pre-made or frozen except for freshly made omelets. This can get tiresome during longer stays. I will be staying for five consecutive nights this winter and sincerely hope further improvements have been made.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า3
  • อาหาร2
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ2
  • 7/9/2025~
  • 2 คน 1 ห้อง
  • Yokohama Floor Twin Park View [Non-Smoking]
  • รวมอาหารเช้า

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for choosing Yokohama Bay Hotel Tokyu. We also sincerely appreciate your valuable feedback regarding your recent stay and breakfast. We deeply apologize for not being able to meet your expectations during your stay. Your feedback will be taken into consideration as we strive to provide hospitality that meets our guests' needs, a comfortable space, and delicious meals that bring satisfaction. We look forward to welcoming you again on your next visit to Minato Mirai.

ดูรีวิวทั้งหมดของThe Yokohama Bay Hotel Tokyu