รีวิวและความประทับใจจากผู้เข้าพักที่ The Yokohama Bay Hotel Tokyu

It's been a while since Yokohama Bay Hotel Tokyu...

June 27, 2025 Stayed at Yokohama Bay Hotel Tokyu after a long time. **Front Desk** In one word: disappointing. Check-in was around 8 PM, and the front desk was quiet. Despite having four staff members present, their posture, uniform appearance, and behavior left a poor impression. There was no sense of professionalism or readiness to welcome guests. The hotel prices have increased by 1.5 to nearly 3 times compared to pre-COVID levels; however, employee salaries have not significantly changed, leading to a mismatch between pricing and service quality. **Breakfast: ¥4,500 per person (excluding tax)** While the price itself is not an issue, the food was neither delicious nor impressive. It’s questionable whether it’s worth ¥4,500. Compared to other Tokyu Group hotels like Mishima Tokyu Hotel with its outstanding breakfast offerings, there is room for improvement here. I still love the guest rooms and location as always and don’t find the pricing unreasonable in that regard; however, first impressions upon arrival and breakfast—the start of your day—are crucial factors that shape your overall stay experience. These areas need improvement.