รีวิวและความประทับใจจากผู้เข้าพักที่ The Yokohama Bay Hotel Tokyu

Please enhance the design of the amenities.

I stay for about a week twice a year. Last autumn, the shampoo, conditioner, and body wash were in small containers, but this time they were in plain white bottles. Additionally, skincare items like lotion and face wash were in slightly smaller white containers. There are so many bottles now, and the brand name is written prominently in black on a white background while the contents are written in small English text, making it very difficult to read. I had to flip them over to check the Japanese labels on the back and arrange them in order of use. While I didn’t particularly prefer the previous small containers, it’s disappointing that despite updating them with new ones, they are less user-friendly. It would be more convenient if the contents were displayed clearly rather than focusing on branding. My eyesight is fine; however, those who remove their glasses or contacts might find it impossible to read. I understand that these changes may have been recently implemented across all Tokyu Hotels and could be challenging to adjust immediately. However, I would appreciate it if you could discuss this among your staff from a user’s perspective for improvement.