รีวิวและความประทับใจจากผู้เข้าพักที่ The Yokohama Bay Hotel Tokyu

(จังหวัดคานากาว่า/โยโกฮาม่า・มินาโตะมิราอิ) [ทั้งหมด 480 ห้อง]
คะแนนรวม
4.55
ยอดเยี่ยม (671)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.58
  • สิ่งอำนวยความสะดวก
    4.57
  • การบริการลูกค้า
    4.61
  • อาหาร
    4.49
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.43
  • ความพึงพอใจ
    4.58
4.60
あこぴー

It was a wonderful Hotel.

We stayed with a family of three. Our preference was for a "hotel with a beautiful night view," so we chose this hotel. From the moment we entered the room, we were thrilled by the view from the balcony and bathroom. We wanted to enjoy the scenery, so we kept the curtains open even while sleeping, except when changing clothes. The facility felt a bit old in some places, but it was clean and not a problem. Personally, I would have liked a service for bottled mineral water. It was a hassle to fetch it myself, and I especially wanted to avoid leaving the room at night. One disappointing point was that the people in the next room (probably foreigners) were making noise on the balcony late at night. Even when leisurely enjoying the night view, the atmosphere was ruined... Other than that, it was a wonderful hotel that I would love to stay at again.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า5
  • อาหาร-
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ5
  • 19/10/2024~
  • 3 คน 1 ห้อง
  • View Bath Luxury Triple Park View Non-Smoking
  • ไม่มีอาหาร

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you for choosing to stay at our Hotel. We greatly appreciate your comments regarding your recent stay and extend our gratitude. However, we apologize for the inconvenience caused by the noise from the neighboring room's balcony late at night. Should such an incident occur again, please do not hesitate to contact the front desk. We will address the situation appropriately. We are committed to enhancing our services to ensure a safe and comfortable experience for all our guests, and we kindly ask for your continued patronage.

ดูรีวิวทั้งหมดของThe Yokohama Bay Hotel Tokyu