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- ซาคาเอะ · ฟุชิมิ · มารุโนอูจิ
- Hilton Nagoya
- Hilton Nagoya รีวิว
- りん3รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Hilton Nagoya
- ห้องพักและสิ่งอำนวยความสะดวก4.00
- สิ่งอำนวยความสะดวก4.13
- การบริการลูกค้า3.97
- อาหาร4.27
- น้ำพุร้อน・อ่างอาบน้ำ3.75
- ความพึงพอใจ3.93
Not as expected.
This was my first time using the accommodation. I stayed on the Executive Floor, but it was hard to relax as children were running and shouting in the hallway, and I could hear footsteps from the floor above. The room lacked amenities, with no cleansing or cosmetic items for women. There was a faint smell of tobacco in the bathroom, even though it was a non-smoking area—perhaps someone without manners had smoked there. The lounge during cocktail time was almost full, with children and even babies making it noisy. Breakfast offered only a Western buffet menu, but for me, the variety was sufficient. Japanese menu options can be ordered if reserved by 8 PM the previous day; however, I did not do so. I enjoy dining at Hilton restaurants but will likely not stay here again for accommodation purposes. There are other places with better hospitality available elsewhere.
- ห้องพักและสิ่งอำนวยความสะดวก2
- สิ่งอำนวยความสะดวก4
- การบริการลูกค้า3
- อาหาร4
- น้ำพุร้อน・อ่างอาบน้ำ3
- ความพึงพอใจ3
- 29/8/2025～
- 1 คน 1 ห้อง
- 【Non-Smoking】Executive Room King with Lounge Benefits
- รวมอาหารเช้า
การตอบกลับจากสิ่งอำนวยความสะดวก
Dear Rin3, Thank you very much for choosing Hilton Nagoya for your recent stay. We sincerely apologize that we were unable to meet your expectations and provide a satisfying experience during your stay. Regarding the women's amenities, they are available upon request. Please feel free to inform the front desk during your next visit, and we will deliver them to your room. Additionally, we deeply regret any discomfort caused by noise from the hallway or neighboring rooms, as well as the tobacco smell in your room. Should you encounter any such inconveniences during future stays, please do not hesitate to contact our Front Duty Manager. We are committed to ensuring that all our valued guests can relax and enjoy their time with us through heartfelt hospitality. We take your feedback seriously and will strive to improve our services further. We look forward to welcoming you again with service that meets or exceeds your expectations. Sincerely, The Team at Hilton Nagoya
