รีวิวและความประทับใจจากผู้เข้าพักที่ Hilton Nagoya

There are differences in services.

I stay at Hilton hotels about 30 nights a year, both domestically and internationally. This is my second visit to Nagoya. During my previous stay, my child received amenities and extra towels, and we were very satisfied with the facility usage and meals, which led us to visit again. This time, I stayed on a weekday intending to fully enjoy the hotel at a relaxed pace. When I inquired about room upgrades (subject to availability), it was available for an additional fee; however, I opted for a larger room since it was a special occasion. There was no information provided regarding Diamond member benefits, children's amenities, gifts in the room, or welcome drinks. While these are additional services, as others have mentioned in reviews as well—if they are not offered consistently, they should not be listed as benefits. Additionally, there were some cleaning issues such as hair left from previous guests that stood out slightly; however, the front desk staff and fitness center staff provided excellent service overall. The location is also very convenient. My child particularly enjoyed the coloring set included in the children's amenities during our last visit and even carried it around at home afterward—so we look forward to this being available again next time. Unlike other hotels that treat small children differently from adults here they are treated equally which contributes positively to their personal growth—we truly appreciate this approach. The jacuzzi in the fitness area was out of order during this stay; hopefully it will be repaired by our next visit!