รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Hyatt Fukuoka

The management has changed...

The management changed to Hoshino, and unfortunately, the Hotel has become disappointing. The sauna and bath areas were particularly poor. There were no towels available after exiting the bath. I thought it might be a coincidence, but there were still no towels the next morning. When I finally found a towel back at the locker, it was thin and cheap—nothing like the quality of towels used at Grand Hyatt. Maintenance was also worse compared to before. Most of the staff I interacted with seemed to be part-time workers rather than full-time employees. This is a typical example of how Hotels under Hoshino's cost-focused management can deteriorate in quality.