รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Nikko Tokyo Daiba

(โตเกียว/โอไดบะ) [ทั้งหมด 882 ห้อง]
คะแนนรวม
4.54
ยอดเยี่ยม (353)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.63
  • สิ่งอำนวยความสะดวก
    4.57
  • การบริการลูกค้า
    4.64
  • อาหาร
    4.48
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.36
  • ความพึงพอใจ
    4.57
3.00
三日月の夜道

I wouldn’t choose it at the regular rate.

Welcomed by the doorman’s smile, and the staff member who handled check-in was very pleasant, making friendly small talk as well. The Room amenities felt minimal, which was a bit disappointing from a woman’s perspective. There were far too few power outlets around the sink area. When I asked housekeeping for more face towels because there weren’t enough, I had to wait quite a while, and then they brought bath towels instead. When I said, “I asked for face towels, not bath towels,” the staff member replied, “Oh, then I’ll bring face towels,” but without a smile or any sense of apology—if anything, it came across as “What a hassle,” which was one reason for my harsh rating. Also, I chose a Plan with breakfast included, but at check-in I was told the wrong location; that was the biggest reason my rating dropped. I was told we could choose from three locations, but there were only two available, and by 8:30 there was already a very long line (I managed to get in after only a short wait before that—so I got lucky!). Unfortunately, there wasn’t much variety… The staff member making omelets on the spot had an unpleasant attitude and seemed like they were working reluctantly… Even when dishes ran out, refills didn’t keep up… The toaster didn’t toast at all… As a result, waiting took time and I ended up eating cold, dry bread. I use many Hotels regularly so this may be a strict review, but it felt like this Hotel has far too big a gap between its good points and bad points.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า3
  • อาหาร3
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ3
  • 28/6/2026~
  • 3 คน 1 ห้อง
  • [Premier Floor] Deluxe Room
  • รวมอาหารเช้า

การตอบกลับจากสิ่งอำนวยความสะดวก

Dear Guest, Thank you very much for staying with us and for taking the time to share your valuable feedback. We are delighted to hear your kind comments regarding our staff and the communication at check-in. However, we sincerely apologize for any inconvenience caused regarding the amenities and face towels, as well as our service at the breakfast venue. We are especially sorry to learn that you were not satisfied with the breakfast due to crowding and the way it was served. We will share your comments with the relevant departments and work on improvements. We will continue striving to provide better service, and we sincerely look forward to welcoming you again. Thank you once again for your valuable feedback. Grand Nikko Tokyo Daiba

ดูรีวิวทั้งหมดของGrand Nikko Tokyo Daiba