รีวิวและความประทับใจจากผู้เข้าพักที่ Grand Nikko Tokyo Daiba

(โตเกียว/โอไดบะ) [ทั้งหมด 882 ห้อง]
คะแนนรวม
4.54
ยอดเยี่ยม (352)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.63
  • สิ่งอำนวยความสะดวก
    4.57
  • การบริการลูกค้า
    4.64
  • อาหาร
    4.48
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.36
  • ความพึงพอใจ
    4.57
3.83
菜園生活

I felt that it was not worth the price.

The building and facilities were clean. The Room was also clean and had a pleasant fragrance. The meal, though limited to a breakfast buffet, was not bad. However, the customer service felt inconsistent depending on the staff. For example, the breakfast ticket was not handed over during check-in. I was very confused as this was the first time I had such an experience at a Property of this class. The guidance to the breakfast seating, even before it got crowded, felt rushed. Additionally, the noise from outside the Room was quite noticeable, which was concerning. Unfortunately, I felt that the value of 60,000 yen for one night with breakfast was not justified.

  • ห้องพักและสิ่งอำนวยความสะดวก5
  • สิ่งอำนวยความสะดวก5
  • การบริการลูกค้า3
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ3
  • 12/10/2024～
  • 1 คน 1 ห้อง
  • [Regular Floor] Superior Double
  • รวมอาหารเช้า

การตอบกลับจากสิ่งอำนวยความสะดวก

Dear Saien Seikatsu, Thank you very much for choosing Grand Nikko Tokyo Daiba. We also sincerely appreciate you taking the time to share your valuable feedback with us. Your comments will be used as a reference to improve our services in the future. We deeply apologize for the inconvenience caused during your stay due to our insufficient service. Your feedback has been shared with the responsible manager, and we will strive to improve and ensure the quality of our services. As of February 2025, we would like to provide a brief explanation regarding breakfast. The restaurant available to you depends on the floor you are staying on. At GARDEN DINING on the 1st floor, we offer a buffet-style breakfast. At The Grill on 30th, you can choose a main dish from either a Western-style or Japanese-style set meal, while side dishes such as bread, salad, fruits, and drinks are available in a buffet style. We sincerely apologize for the discomfort caused by noise from another Room. Should you encounter a similar issue during your next stay, we would greatly appreciate it if you could inform the housekeeping staff. We will continue to make every effort to provide our guests with a high-quality and elegant experience. We look forward to welcoming you again, and all of our staff sincerely await your next visit. Grand Nikko Tokyo Daiba

ดูรีวิวทั้งหมดของGrand Nikko Tokyo Daiba