รีวิวและความประทับใจจากผู้เข้าพักที่ Nagoya Tokyu Hotel

(จังหวัดไอจิ/นาโกย่า・ซากาเอะ) [ทั้งหมด 564 ห้อง]
คะแนนรวม
4.37
ดี (193)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.45
  • สิ่งอำนวยความสะดวก
    4.40
  • การบริการลูกค้า
    4.65
  • อาหาร
    4.39
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.91
  • ความพึงพอใจ
    4.42
4.00
janbahawaii

Almost there, want more? A bit of regret, but still satisfied.

Stayed for the first time during the Nagoya Festival. **Hotel Facilities:** The underground parking lot is a flat surface parking area, making it easy to park even large vehicles. A foreign bell staff member carried my luggage and guided me from the front desk to my room. The security system, requiring key access in the elevator, on the accommodation floor, and at the room door, provided peace of mind. The hallways and rooms were clean with calm colors that did not feel outdated. Amenities were well-prepared, and the room was spacious with a comfortable bed. **Breakfast Buffet:** I arrived at 6:15 AM when it opened and was smoothly guided to my seat for breakfast. **Positive Points:** Despite being managed by one person in an open kitchen during early hours, they efficiently prepared two types of fried eggs and omelets. When two female guests asked about congee (which was not available), they promptly responded that they could prepare it if given some time—an impressive level of service rarely seen in other hotels where such requests might be declined due to busyness. This reflects top-class hospitality akin to Tokyo's best accommodations that strive never to say no when possible. Additionally, table service was attentive; used plates and glasses were cleared promptly after meals without delay. Among other international or domestic hotels I’ve stayed at in Nagoya offering breakfast buffets featuring local specialties (e.g., kishimen noodles, miso katsu pork cutlet, chicken wings, or eel rice bowl), this hotel had superior quality regarding taste consistency as well as temperature control for dishes served fresh alongside beverages kept appropriately warm/cold. **Areas for Improvement:** Why are vegetable names missing from salad corner labels? Similarly unclear labeling applies elsewhere like grilled fish options—I’d like details on what type(s) are offered here too! **Service Quality:** While senior restaurant managers/concierges smiled warmly greeting guests during breakfast buffet interactions positively overall impressions lacked similar enthusiasm across front desk/bell staff teams who merely nodded politely instead engaging more actively through cheerful greetings/smiles enhancing guest experiences further!

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ4
  • ความพึงพอใจ4
  • 18/10/2025~
  • 1 คน 1 ห้อง
  • [Non-Smoking] Standard Double
  • รวมอาหารเช้า

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for staying at our hotel. We are delighted to hear your positive feedback regarding the response of our culinary staff. However, we will take your comments about the lobby and other staff into serious consideration and provide further training. We sincerely hope to have the opportunity to welcome you again at our hotel.

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ดูรีวิวทั้งหมดของNagoya Tokyu Hotel