Sapporo Grand Hotel

A Revolutionary Idea You Won’t Find Anywhere Else? The Lounge Rules

When I stayed last November, the bell attendant who showed me to my Room said, “Our club lounge is great!”—and she wasn’t exaggerating at all. For those expecting the club lounge to function like a “free buffet restaurant,” it may feel a bit limited, but everything here clearly emphasizes quality over quantity. Also, the rule that “any drinks not served in glass or ceramic containers, and any individually wrapped snacks, may be taken back to your Room” is refreshingly straightforward—and it also helps prevent crowding in the lounge. I thought it was a great system for both guests and the Hotel. On this stay, I caused some trouble at arrival due to my own booking mistake, but they immediately предложed an alternative solution and it helped me tremendously. I didn’t use the restaurant, but after trying the light bites in the lounge and the Hotel’s own sweets, you can really tell how high this Accommodation’s food standards are. I was told that “we were actually the first to sell canned soup.” For years I had wondered, “Why would canned soup from a rural Hotel become a classic gift item at department stores across The whole country? Was that their only selling point?”—but now it finally makes sense: it’s because their food quality has always been excellent.