- หน้าแรก
- ทั่วประเทศญี่ปุ่น
- คันโตตอนใต้ (โตเกียวนอกจาก)
- จิบะ
- โตเกียวดิสนีย์รีสอร์ท · ไมฮามะ
- Hilton Tokyo Bay
- Hilton Tokyo Bay รีวิว
- รีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Hilton Tokyo Bay
- ห้องพักและสิ่งอำนวยความสะดวก4.20
- สิ่งอำนวยความสะดวก4.33
- การบริการลูกค้า4.39
- อาหาร4.12
- น้ำพุร้อน・อ่างอาบน้ำ3.74
- ความพึงพอใจ4.13
Very satisfied.
I made a reservation with No Meals Included, but the lounge had light snacks, and both dinner and breakfast had a wide variety and were very delicious, leaving me full. From the room, Fantasy Springs was right in front of me, and the view was great. The interior was clean and had a very simple design. The bathroom and toilet were separate, and the bathroom had a washing area, making it easy to use. The sheets and other bed linens were soft to the touch, and I was able to rest warmly during sleep. However, it was a bit disappointing that there was no shower cap, so I tried to have it delivered to the room using the "Guest Room Amenities Mobile Order," but it didn't work well, and I ended up calling, which took over an hour to get it delivered (system trouble?). Also, the scent of the provided shampoo was too strong for me, so I ordered a different soap, and they delivered something called "Jam Label Shampoo." It was amazing, unscented, and could be used as both shampoo and body soap, which was perfect. It was my first time at Hilton, but it turned out to be a fantastic trip. All the staff were kind and helpful. Thank you for taking care of us. It was a very enjoyable stay and became a wonderful memory.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก5
- การบริการลูกค้า5
- อาหาร5
- น้ำพุร้อน・อ่างอาบน้ำ5
- ความพึงพอใจ5
- 10/10/2024~
- 2 คน 1 ห้อง
- - Executive Select 35 sqm / Non-smoking / With Lounge Access
- ไม่มีอาหาร
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying with us. We are delighted to hear that you enjoyed the meals and the view from your room. Your compliments on the cleanliness of the room and the comfortable bed linens are greatly appreciated by all our staff. However, we apologize for the inconvenience caused by the issue with the shower cap and the "Guest Room Amenities Mobile Order" malfunction. We are working on improving the system and hope for your understanding in the future. We are also pleased to know that you liked the shampoo. We will continue to strive to meet our guests' needs. We sincerely appreciate that you were able to create wonderful memories during your first stay at Hilton. All our staff look forward to welcoming you again.