รีวิวและความประทับใจจากผู้เข้าพักที่ Okura Act City Hotel Hamamatsu

This is my go-to Accommodation when attending live shows in Shizuoka, but...

I stay here every year when I come for live shows. I was happy to be upgraded again this time, but I was disappointed because the cleaning didn’t seem thorough. First, the refrigerator shelf: it was hot, so I bought drinks and food for two nights at a convenience store and put them in the fridge to chill, but the shelf felt sticky. Next, the kettle: when I opened the lid, there was a strange smell. These days you even hear about people washing clothes in kettles, so it felt unhygienic and I couldn’t use it. The location is great, and everyone at the front desk—as well as around the elevators and the bell staff—were very pleasant. I had planned to stay only at this Hotel whenever I visit Hamamatsu, but this made me concerned about hygiene. I’d like to stay again next year too, so I hope you can improve these points.