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- ฮามามัตสึ · ทะเลสาบฮามานะ · เท็นริว
- Okura Act City Hotel Hamamatsu
- Okura Act City Hotel Hamamatsu รีวิว
- ぬぷぬふรีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Okura Act City Hotel Hamamatsu
- ห้องพักและสิ่งอำนวยความสะดวก4.49
- สิ่งอำนวยความสะดวก4.35
- การบริการลูกค้า4.62
- อาหาร4.39
- น้ำพุร้อน・อ่างอาบน้ำ4.20
- ความพึงพอใจ4.49
Room service is fully equipped and convenient...
I always stay here when visiting Hamamatsu. The Room is clean and functional, with a bed that has just the right firmness for a good night's sleep. The bright bathroom with a magnifying mirror is very convenient. This time, I noticed the shower head had been updated, allowing easy switching between faucet and shower with just one button—very handy! However, it seemed to loosen during use, causing water pressure to drop. Please adjust this; it was Room 3317. I checked in after 4 PM and wanted to enjoy tea at the café but was informed that last orders were at 4:30 PM. There were no cake sets or similar options available through room service either, so I had to go out for good tea. Additionally, I learned that breakfast room service has been discontinued. It would be wonderful if you could offer sets like Shizuoka's delicious tea with traditional Japanese sweets or black tea with cakes through room service!
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก4
- การบริการลูกค้า5
- อาหาร-
- น้ำพุร้อน・อ่างอาบน้ำ4
- ความพึงพอใจ4
- 20/5/2025~
- 1 คน 1 ห้อง
- [Standard Floor] Standard Double <Non-Smoking>
- ไม่มีอาหาร
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for staying at our hotel. We sincerely apologize for any inconvenience caused by the water pressure in the shower during your stay. We will ensure thorough management of our facilities. Additionally, we regret that the café was closed and could not be utilized during your visit, causing further inconvenience. Based on your feedback, we will strive to make improvements to enhance guest satisfaction. All of our staff look forward to welcoming you again in the future.