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- ฮามามัตสึ · ทะเลสาบฮามานะ · เท็นริว
- Okura Act City Hotel Hamamatsu
- Okura Act City Hotel Hamamatsu รีวิว
- 札幌また来たいรีวิว
รีวิวและความประทับใจจากผู้เข้าพักที่ Okura Act City Hotel Hamamatsu
- ห้องพักและสิ่งอำนวยความสะดวก4.49
- สิ่งอำนวยความสะดวก4.35
- การบริการลูกค้า4.62
- อาหาร4.39
- น้ำพุร้อน・อ่างอาบน้ำ4.20
- ความพึงพอใจ4.49
Felt the tradition.
I stayed at the Hotel for work, so I spent limited time there and couldn't fully enjoy it. However, as expected from a hotel bearing the Okura name, the staff's service was excellent. The Room had a wonderful view, and amenities like coffee and bathroom supplies were sufficient. The Room was also impeccably clean. A few disappointments were that I wanted to order coffee after dinner at the Hotel, but room service ended at 9 PM. Additionally, the hairdryer in the Room had surprisingly low power; no matter how long I used it, my hair wouldn't dry properly, and I eventually gave up. Many hotels seem to close their room service or kitchen early due to staffing shortages. While I understand these challenges, nighttime is precisely when such services are needed as surrounding stores are closed. It would be great if a solution could be found for this issue. As for the hairdryer, it felt like there wasn't much consideration for female guests. Nowadays, high-power models have become standard even among regular options; I hope this can be reviewed in the future.
- ห้องพักและสิ่งอำนวยความสะดวก5
- สิ่งอำนวยความสะดวก4
- การบริการลูกค้า5
- อาหาร-
- น้ำพุร้อน・อ่างอาบน้ำ3
- ความพึงพอใจ4
- 13/5/2025~
- 1 คน 1 ห้อง
- [Standard Floor] Standard Single <Non-Smoking>
- ไม่มีอาหาร
การตอบกลับจากสิ่งอำนวยความสะดวก
Thank you very much for choosing to stay at our hotel. Although your visit was for work, we hope you were able to find some time to relax and unwind. We sincerely apologize for not meeting your expectations regarding the hair dryer's airflow and the coffee from room service. Your thoughtful feedback is highly valued and will be taken into careful consideration. On the other hand, we are delighted to receive your kind words about our staff and room accommodations. We will continue striving to provide an even more satisfying experience in both time and space. We look forward to welcoming you again in the future.