รีวิวและความประทับใจจากผู้เข้าพักที่ Okura Act City Hotel Hamamatsu

(จังหวัดชิซูโอกะ/ฮามามัตสึ) [ทั้งหมด 322 ห้อง]
คะแนนรวม
4.43
ดี (184)
  • ห้องพักและสิ่งอำนวยความสะดวก
    4.49
  • สิ่งอำนวยความสะดวก
    4.35
  • การบริการลูกค้า
    4.62
  • อาหาร
    4.39
  • น้ำพุร้อน・อ่างอาบน้ำ
    4.20
  • ความพึงพอใจ
    4.49
4.17
mashatojun

Room service is available, giving a sense of recovery from the pandemic.

I booked a south-facing Room with an ocean view. It was on the corner of the 40th floor, and I felt it might not be a frequently used Room because the window glass wasn't very clean. I cleaned it myself, and it didn't bother me once it got dark. The air conditioning wasn't working well, so I asked the staff to adjust it for me. Previously, air conditioning couldn't be adjusted from within the Room before renovations, but now temperature settings can be controlled in-room; however, it took some time to warm up. With room service back after COVID-19 restrictions ended, I used it for the first time in years. Although it's more expensive than going to the breakfast venue, having breakfast via room service was worthwhile as I could relax in my own space.

  • ห้องพักและสิ่งอำนวยความสะดวก3
  • สิ่งอำนวยความสะดวก3
  • การบริการลูกค้า5
  • อาหาร5
  • น้ำพุร้อน・อ่างอาบน้ำ5
  • ความพึงพอใจ4
  • 7/3/2025～
  • 1 คน 1 ห้อง
  • [South Side - Premium Comfort] Standard Single <Non-Smoking>
  • ไม่มีอาหาร

การตอบกลับจากสิ่งอำนวยความสะดวก

Thank you very much for staying with our hotel once again. We sincerely apologize for the inconvenience caused by the dirty windows in your high-floor room with an ocean view, as well as the difficulty in setting a comfortable temperature with the air conditioning. On a positive note, we are delighted to hear that you enjoyed our room service after some time. We will continue striving to ensure your dining and relaxation experiences are satisfying. We look forward to welcoming you again soon.

ดูรีวิวทั้งหมดของOkura Act City Hotel Hamamatsu