รีวิวและความประทับใจจากผู้เข้าพักที่ Hilton Tokyo

(โตเกียว/ชินจูกุฝั่งตะวันตก) [ทั้งหมด 830 ห้อง]
คะแนนรวม
3.95
(11)
  • ห้องพักและสิ่งอำนวยความสะดวก
    3.73
  • สิ่งอำนวยความสะดวก
    4.09
  • การบริการลูกค้า
    3.91
  • อาหาร
    4.55
  • น้ำพุร้อน・อ่างอาบน้ำ
    3.64
  • ความพึงพอใจ
    3.82
3.83
keganikegani

The breakfast was delicious and very satisfying.

The bathroom was smaller compared to my previous stay, which was disappointing, but the breakfast was excellent and satisfying. Most of the guests were foreign tourists, with very few Japanese guests, making it feel like a hotel in another country. The room was on a lower floor with no great view, but it allowed for a relaxing stay without worrying about privacy. I would like to stay again if I have the chance. The amenities were secured as if to prevent them from being taken away, and even the drinking water came in glass bottles instead of lightweight plastic ones, which I found amusing. Considering it's a luxury hotel, I wonder if such measures are necessary. The jam at breakfast also seemed prepared with this concern in mind—it wasn’t served in small jars but already placed on plates—which I found quite humorous.

  • ห้องพักและสิ่งอำนวยความสะดวก4
  • สิ่งอำนวยความสะดวก4
  • การบริการลูกค้า4
  • อาหาร4
  • น้ำพุร้อน・อ่างอาบน้ำ3
  • ความพึงพอใจ4
  • 12/10/2025~
  • 2 คน 1 ห้อง
  • Deluxe Twin Room (Non-Smoking)
  • รวมอาหารเช้า

การตอบกลับจากสิ่งอำนวยความสะดวก

Dear keganikegani, Thank you very much for choosing Hilton Tokyo among the many hotels available. We apologize for not meeting your expectations regarding the size of the bathroom. However, we are delighted to hear that you were satisfied with our breakfast. We are also pleased to know that you had a relaxing stay in one of our lower-floor Rooms. It brings us joy to provide a comfortable space where our guests can unwind. Thank you for your feedback regarding amenities. We take your comments seriously and will strive to make improvements moving forward. In particular, we will review how we provide mineral water and jam to ensure greater convenience for our guests. We look forward to welcoming you again in the future. Thank you very much.

ดูรีวิวทั้งหมดของHilton Tokyo