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I stayed for one night on business, and the staff were very helpful. I would like to stay here again.

We stayed as a parent and child for my son’s university entrance exams. ■ Warm hospitality for exam takers At check-in, the staff asked, “Are you here for exams?” and gave us a small gift. My son, who was feeling nervous, seemed relieved by the thoughtful gesture, and I’m truly grateful as a parent. ■ Excellent amenities and a comfortable Room The amenity bar was well stocked—my son especially liked the bath salts and was able to relax. I also tried a face mask for the first time in my life! Even as an older guy (haha), it felt very refreshing after a bath. We were assigned a corner connecting Room, which allowed us to maintain privacy while still being close enough—making our stay extremely comfortable. ■ Great location It’s close to the station, with plenty of restaurants nearby, so we had no trouble at all even with a Plan without dinner. ■ A small suggestion for the future Winter in Matsumoto was drier than expected, so having hand cream among the amenities would make it even better! Thanks to the kindness of all the staff, my son was able to take his exam in great condition. We would definitely like to stay again when we visit Matsumoto. Thank you very much!

The Hotel building is not large, but it was conveniently located very close to Matsumoto Station. The Accommodation rate was affordable, the cleaning was thorough and everything was clean, and the Room had the minimum necessary amenities. The shower water pressure was also sufficient. The staff were also very pleasant at check-out. I wish there had been coffee service. If I have a chance to visit Matsumoto again, I would like to stay here again.

Just minutes from the expressway interchange—so convenient you’ll want to stop by.

It is not a luxury Hotel, but the Room interior and carpets were clean, there was hardly any noise, and we were able to relax as a couple. Asama Onsen may be small, but we enjoyed it at a comfortable water temperature and could take our time. The staff were also kind and left us with a very positive impression.

A clean Hotel near Matsumoto Castle. At night, you can enjoy a free beef bowl, and the breakfast was also very delicious, with curry and Nozawana rice among the options. There is also a nice bath on the first floor. I saw comments saying there aren’t many restaurants nearby, but if you walk a little toward the station, there are plenty of places to eat, so it wasn’t inconvenient. If I had to mention one downside, it would be the parking fee of 1,000 yen. When I took a morning walk to Matsumoto Castle, I noticed that nearby coin-operated parking lots are a bit cheaper. Even so, it’s an affordable and great Hotel. I will stay again.

The Accommodation itself is old, but the housekeeping staff here are truly excellent. The windows are spotless right down to the frames, and even the balcony—where dust can easily build up—is sparkling clean from corner to corner. It has also been renovated, so there’s none of that musty smell typical of older Accommodations. The Onsen isn’t large, but it’s clean and very pleasant as well—I enjoyed it so much that I used it twice, once at night and once in the morning. The front desk staff are courteous too, and this is an Accommodation I can confidently recommend.

I stayed here the night before my trip to Kamikochi. I arrived a little early, but the staff kindly accommodated me and let me into my Room ahead of time. Thank you very much.

I was looking for Accommodation in Matsumoto City for sightseeing in the Kamikochi and Takayama areas, and although it was a bit far from the city center, I chose the Itoen Hotel. I selected it based on everyone’s Reviews. The dinner was plentiful and delicious, and the all-you-can-drink option was included. The Itoen Hotel offers outstanding value for money—I’ll continue to support you.

We stayed as a family. The front desk staff were kind and courteous, which made us feel at ease. For parking, we unloaded our luggage in the lot across from the Hotel and left the car key at the front desk. There are many izakaya nearby, so finding dinner wasn’t a problem, but it was so crowded that you may not get into popular places without a Reservation. If we have the chance, we would like to stay again.

The large public bath was clean and very nice.\nWe enjoyed the well-equipped recreational area on the first floor, including table tennis.\nWe were satisfied with the service.

I stayed here to visit Matsumoto Castle the next morning. It was closer than I expected, and it was very convenient that I could keep my car parked there even after checkout. The breakfast bread was also delicious.

We stayed here for a family trip. We made a Reservation for two Rooms for four people, and they kindly arranged adjacent Rooms for us. The large public bath was very pleasant, and we were fully satisfied with our meal at the on-site HAKKO. Since we stayed here to leave early in the morning for Kamikochi, we couldn’t have breakfast. It would have been nice to have a Plan without breakfast or a light meal option for early departures. Thank you very much.

About a 10-minute walk from the station. It’s small and feels a bit dated, but it’s clean and pleasant. The staff are sincere and very helpful. I stayed alone, and I was surprised by how spacious the Room was. (6,400 yen) The complimentary breakfast was plentiful and tasty as well. It was a shame I couldn’t use the public bath due to my schedule. I’d like to stay here again when I visit Matsumoto.

I’ve stayed at about 80% of the Hotels in Matsumoto, and this one felt like a top-tier, truly great find. Major chains are reassuring because they’re standardized, but this Hotel has a distinct character you won’t find there. - The Room is extremely spacious for the price. The bath is also clean. A curtain can separate the entry corridor area from the Room. - From upper floors you can see Matsumoto Castle—great views. It’s a shame that on the Northern Alps side, apartment buildings block most of the view. - Even with a no-breakfast Plan, you can sign up at the front desk for ¥550 and enjoy a buffet worth well over ¥1,000. *You can have Nozawana pickles every morning. The menu changes daily.* - The lobby has Matsumoto folk-craft furniture tables and chairs, creating a calm atmosphere that feels very “Matsumoto.” - The staff service is excellent. - It’s a bit farther from Matsumoto Station than other Hotels, but it’s closer to Matsumoto Castle and museums, and it’s also right near the downtown area. - A convenience store is nearby. One request: it would be even better if there were a large public bath.

The Room is clean, and the amenities are well stocked. The breakfast curry was exceptionally delicious. Convenience stores and restaurants are just a 2–3 minute walk away, so there’s no problem.

Weekdays only: Early-morning curry from 6:00 to 6:30 It was very delicious. I’d love to have another serving.

The Asama Onsen district spreads across the eastern part of Matsumoto City, climbing up the foothill slope. The Accommodation is built on the hillside, and the road in front of the entrance is only one lane wide. After leaving your luggage at the Accommodation, you move to the parking area via a narrow alley-like passage about 2 meters wide. If you have a larger car, it seems better to enter from another wider road, park there first, and then carry your luggage. This is an old Accommodation; the furniture and fittings are also old but of good quality, carefully maintained, and immaculately cleaned. The hospitality feels heartfelt; while some younger staff may seem a little awkward, they are poised and dignified. You can sense the refined quality of a prestigious Accommodation. The Room—created by combining two rooms into one—has well-chosen furniture and furnishings. It is calming and comfortable. In the in-room bath, hot natural spring water flows directly from the source; unless you truly love very hot baths, you will want to add cold water to adjust it. For smaller guests, it is deep enough to soak up to your shoulders and long enough to stretch out your legs. Opening the large window facing the garden lets in wonderfully refreshing air. The large public bath and private bath are spacious with a comfortable temperature. The lockers are solid as well. A table adapted from a lacquered low dining table is paired with chairs that are easy to sit on. The dishes brought to your Room one after another at just the right timing are genuine gourmet cuisine—anticipation and satisfaction continue throughout. Allergy accommodations and requests regarding disliked ingredients were handled perfectly. Interestingly—and elegantly—the menu does not list the head chef’s name. There is a separate bedroom with very comfortable beds. It is quiet.

I found this Facility as a pet-friendly option in the Suwa–Matsumoto area that seemed easy to use and reasonably priced. As you make your way through a maze-like residential neighborhood, the space suddenly opens up and you’ll find the Facility there. The Room is small but unique and comfortable, truly living up to its name as a “secret base you can stay in.” The Room is kept very clean, with amenities and supplies well provided. Despite its size, it’s arranged so you can move efficiently and relax with ease. It was a great example of how to make the most of a compact Room.

A traditional ryokan renovated with a modern touch. The facility may not match the price perfectly, but the meals are absolutely delicious. Excellent value for money!