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—the Hotel has plenty of Facilities to enjoy. Please also try the crossword in your Room. There are escalators from the 6th-floor lobby up to the 8th floor. I have stayed here several times in the past, and I was very satisfied again this time. I would like to stay again. Thank y

I checked in around 6 PM, and the front desk staff were very accommodating and efficient. The bath was incredibly pleasant, with dedicated rental wear available, which allowed my partner to enjoy it comfortably. Being able to relax in the mixed bath was extremely refreshing.

Another staff member, also Ms. M, provided excellent hospitality by taking two different patterns of photos for us! The staff's overall service was exceptional, and we were very satisfied. Thank you so much. The forest concert was also wonderful, and we would love to visit ag

This was our first stay here on a trip with four friends. The Room, the meals, and above all the service from all staff were outstanding. Every staff member was courteous and kind, and we truly felt first-class hospitality—worthy of a five-star Accommodation. Thanks to you, we

Dinner was long-awaited, and we enjoyed more crab than we have ever had before—along with fresh seafood and beef steak—so we were extremely satisfied. Breakfast was just as excellent, especially the delicious burgers. Our whole family was very happy with our stay. Thank you ver

With a main dish tailored to my taste and a wide variety of buffet items, it was a truly satisfying dinner for both body and mind. True to its name, this wonderful Onsen Accommodation lets you unwind with beautiful waterfall views and feel refreshed in both body and spirit. I wou

Above all, the open-air bath with a view of the snow was delightful. Our child who wanted to play in the snow had a great time in the hotel's garden using free tools for making snowballs and borrowed sleds. The onsen was also excellent. The breakfast and dinner buffets featured

There was a ramen shop, Kairikiya, next door, so even with a late-night check-in, I had no trouble finding a meal. A convenience store was also within walking distance. The location was excellent. I will make this my first choice when I have another round nearby. Thank you very

I stayed in a twin room with a terrace and open-air Onsen bath. The room was stylish and very comfortable, but the highlight was definitely the amazing open-air Onsen bath! There were wooden boards for Yumomi, a famous tradition of Kusatsu, allowing us to fully enjoy the Kusa

Although I had only mentioned the 77th birthday in the remarks, they prepared a handwritten card, a purple celebratory vest, and even took a photo for us, which they printed out before we left. My mother was deeply moved! Above all, every staff member was kind and attentive, an

It was our first all-inclusive experience, and it was truly fulfilling—there were plenty of alcoholic drinks, beverages, food, and ice cream to enjoy, and the kids were delighted! Above all, they were happiest that they could have as much Tettin Dots ice cream as they wanted!!

The open-air bath was very relaxing. Breakfast had limited variety, and the hot items were lukewarm and not refilled promptly. Also, there was a line at the coffee station (sometimes even just waiting for cups to be restocked). Breakfast was a bit disappointing. Above all, the vi

We could enjoy our meals without any hesitation. Each dish was prepared with care, and since we upgraded, the beef fillet was also very delicious. It was my first time at Kusatsu Onsen, and I was able to spend a very elegant and pleasant time with my best friend. My best fr

The staff provided excellent service, including many foreign staff members who were all very polite and professional. It was wonderful. The meals were delicious, and the Onsen's large public bath was very spacious and relaxing to enjoy. The breakfast buffet offered a wide var

Our stay exceeded all expectations in every aspect—Onsen, meals, and hospitality—making it truly a "blissful time." We thoroughly enjoyed both the "Ogumiage no Yu" and "Hana no Yu" Onsen baths that we had been looking forward to. The highest quality spring water was gentle on th

The Room with a double bed was more spacious than it appeared in the photos, allowing for a comfortable stay. The bathroom and bathtub were also roomy. Although check-in and check-out were handled by machines, which I thought might feel impersonal, the front desk staff greeted

The sauna and the löyly-style performance were also quite fun and comfortable. The meals were excellent in taste, variety, and timing. We had a top-floor Room, and with the great weather, the view was breathtaking. Overall, it was a wonderful Accommodation with an excellent bal

The adjacent museum is also remarkable. Compared to other accommodations at the same price, the quality of buffet meals is superior. The nighttime illuminations and projection mapping create a romantic atmosphere, making this Accommodation enjoyable for couples, families, and sen