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This was my first stay, and everything was wonderful—the warm hospitality from the staff, the meals, and the Onsen. I also appreciated the thoughtful touches, such as providing fireworks. The Room was spacious and relaxing as well. If I had one request, since guests move around the entire property in socks or barefoot, it would be nice to have slippers available. Other than that, I was very satisfied and would love to stay again when traveling to Lake Biwa next time.

The ocean view from the second-floor Room—seen right past the bed—was breathtaking. I could also see the sea from the bath, which was incredibly relaxing. I was amazed at how beautifully I could see both the sunset and the stars. It’s a perfect resort where you can enjoy both oce

We stay here every year to celebrate our wedding anniversary, and we truly appreciate the thoughtful touches, such as the fruit gift. Depending on the timing of our stay, we were a little disappointed that there was no ice cream or ramune available during afternoon tea. Also, while we understand it may be for environmental reasons, having sparkling water and still water provided via dispensers rather than bottles made the lounge experience feel a bit less special.

I fell ill and had to ask my brother’s family to go in my place. My nephew loves rice, and I have never seen him eat bread. However, dinner was bread-based, so they assumed he wouldn’t eat much. Instead, they said everything—the dishes and the bread—was delicious, and the three of them finished a meal meant for four. They also told me breakfast was truly wonderful. My brother and his wife, who are constantly worried about their son, said they had a very comfortable Hotel stay thanks to the excellent care from all the staff. Thank you very much for your kindness. Thank you as well for the get-well gift for me. June is both my birthday month and your Hotel’s celebration month, so I was disappointed that I couldn’t visit myself. I hope to visit again soon.

We stayed in a Room with an open-air bath. Overall, we were satisfied with everything—the bath, the meals, and the service. We had a wonderful time. The in-room open-air bath while looking out at the sea was very comfortable. The large public bath was also very spacious and not crowded, so we could relax and enjoy it. Both dinner and breakfast were beautifully presented, and we enjoyed them very much—especially the grilled abalone and shabu-shabu. We deducted a few points because the parking lot is far away (which could be difficult in rainy weather), there are limited choices for meal times, the Room does not have an automatic lock, and noise from the hallway carries easily, but overall we think it is a great Accommodation that we can recommend to friends.

On the terrace with a view of the sunset, I enjoyed watching ferries pass by while admiring how the colors of the sunset changed over time. The bath and open-air bath had just the right temperature and were absolutely wonderful. The changing room was also very clean. This tim

They were extremely kind. The next day, I tried to book a sightseeing taxi, but none were available and I was in trouble. A member of the Hotel staff kindly showed me around for half a day. Thank you so much. It may be rude to say this, but I was surprised to find such a wonderful Hotel in Oki.

It was compact and I felt comfortable using it. At breakfast last time, I saw everyone eating yakisoba, so I tried it this time. The thick noodles were delicious. I would like to stay again.

Set amid ever-changing rural scenery through the four seasons, the uniquely designed, cozy, and beautiful building made me feel pleasantly nostalgic. I was able to relax on the sofas and with the books in the lobby. The staff were friendly, and the Room was clean and functional. I thought it would be nice to have separate trash bins for sorting waste. If I have the chance, I’d like to stay again around spring rice-planting season. Overall, I was satisfied with my stay.

Although a typhoon was approaching and it looked like rain, it didn’t rain much, and we were able to see a wonderful sunset from the restaurant. The view from the large public bath was also amazing. The meals, made with ingredients from Wakayama, were all delicious. It was disapp

It was a very satisfying trip to Shirahama. This Accommodation is in an excellent location, close to Shirarahama Beach. The Room was thoroughly cleaned, and we were very satisfied. We love Onsen, so we were happy with the large public bath here. The food was delicious as well. All the staff were attentive and helpful—thank you very much. It was an Accommodation that exceeded its price. We were also blessed with good weather and could relax at our leisure. It’s an Accommodation that makes us want to come again.

The staff's hospitality was exceptional, and I truly appreciated their warm and attentive service from check-in to check-out. Both dinner and breakfast were delicious, with the freshness of the seafood being particularly impressive. I had a wonderful time, feeling relaxed by

Despite being assisted by international staff, the service was outstanding, with excellent language use and thoughtful attention to detail, and we were very satisfied. The meals were delicious across the board, not only seafood, and we were impressed by the care taken to serve each course at just the right time based on our dining pace. Our 4-year-old grandchild must have been tired and fell asleep during dinner, but you kindly made a bed using chairs beside our table so we could continue our meal without having to take them back to the Room, for which we are truly grateful.

We stayed here as a couple to celebrate my wife’s birthday. Both dinner and breakfast were delicious. The Onsen was wonderful. Thank you for the complimentary champagne service at dinner.

I visited to experience an auberge.\nThe food was wonderful, and the service was kind and welcoming, making my stay warm and comfortable.\nI would definitely like to come again.

We were planning an Onsen trip to celebrate my mother, and it was the first trip for three generations of our family. Since my mother cannot use the large public bath, we looked for a Room with a private open-air bath. Thanks to that, she was able to enjoy the Onsen. The bath in our Room was also fed by Onsen water, and she was very happy. We chose the standard kaiseki meal, but the portions were more than enough—so much that my sons had to give up at both dinner and breakfast. When I requested a cake for my mother’s 88th birthday celebration, they even prepared a red celebratory vest (chanchanko) for her as well, and we truly appreciated their thoughtfulness. The building was clean. The large public bath was small but spotless, and we were very satisfied. In the lobby there was a local sake tasting service, and in the morning there was also coffee service—everything felt very well provided. Our whole family was extremely satisfied. All of the staff were kind, and we had a comfortable stay. It became a wonderful celebratory trip. Thank you very much.

We stayed for one night with a child (No Meals Included), and the staff were very courteous. After walking around for sightseeing, our child was tired and in a bad mood, and I was exhausted from long-distance driving and sightseeing as well. We were able to relax and ease our fatigue in the bath, and even enjoy a snowy view from the open-air bath (as a cold wave had arrived). The scenery was wonderful, and we were very satisfied. The Room was also kept clean and well prepared, providing a comfortable environment to rest.

I have wonderful memories of the Accommodation’s atmosphere and hospitality from my first stay, and this time I returned for the first time in seven years. I heard that during the COVID period you improved the parking area and the path to the Accommodation, and it was even easier to access than before. The atmosphere is still just as lovely, making it perfect for a relaxing stay. Both dinner and breakfast were delicious. I especially recommend the spiny lobster sashimi and the simmered golden eye snapper. This time, I also asked in advance for a birthday surprise for my friend, and you kindly accommodated my request. My friend was truly delighted, and I’m so glad I asked. Thank you very much for your pleasant hospitality and service. Above all, one of Hana Noren’s greatest charms is Toi Onsen, which helped melt away my everyday fatigue. At night I enjoyed the bath in my Room, and in the morning I woke up early to use the private bath. I truly love this time spent forgetting daily noise—the sound of flowing Onsen water and birdsong brought exceptional comfort. Thank you again for another wonderful stay. I was completely satisfied with everything. Next time, I hope to return again sooner. Thank you very much!

Thank you for taking care of us during our glamping stay. We were satisfied with everything, including the Room, ingredients, and service. High-quality BBQ ingredients were also provided. There was no toilet in the Room, but the shared toilets were nearby, very clean, and not an issue at all. We could also see Mt. Fuji from the Room, and our whole family was very happy with our stay. We will definitely come again.

This was our second stay, following last year. Spacious and comfortable—our 7- and 5-year-old kids were thrilled and kept saying, “This place is the best!” Last year breakfast was Japanese-style, but this time it was Western-style, which seemed easier for the kids to enjoy.