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This was my first stay, and everything was wonderful—the warm hospitality from the staff, the meals, and the Onsen. I also appreciated the thoughtful touches, such as providing fireworks. The Room was spacious and relaxing as well. If I had one request, since guests move around the entire property in socks or barefoot, it would be nice to have slippers available. Other than that, I was very satisfied and would love to stay again when traveling to Lake Biwa next time.

This was our first overnight stay with our dog, and the detached guest room allowed us to relax without worrying about other guests. All the staff greeted our dog with warm smiles and kind words, so we felt at ease throughout our stay. Thank you very much. We would love to stay again.

The meals were absolutely delicious. We enjoyed a wide variety of local ingredients, all prepared in different ways, and everything was excellent. The steamed abalone in particular was outstanding. The bath also had a great view and wasn’t crowded, so we could relax and enjoy it at our own pace—perfect. Our family of four had a wonderful time. I’m sure restoring the Facility is challenging, but please keep up the great work.

This was our first stay with three dogs. The meals and the Onsen were excellent. The Room was very clean and comfortable. Above all, the staff were kind, making this a truly warm and welcoming Accommodation. We will definitely return. Thank you for taking such good care of us.

The Room and bathroom were very clean. The coffee was especially delicious. Thank you. However, the refrigerator under the TV did not cool properly, and the mineral water remained lukewarm until the next day (even after adjusting the temperature settings).

We also had the chance to use the bath in complete privacy by coincidence, which was very relaxing! This hotel is one of the top three accommodations we've ever stayed at in our lives. If we have another opportunity, we would love to stay here again! Thank you for creating such w

The ocean-view bath was truly relaxing and wonderful. The only downside was that the men’s and women’s baths switch between morning and evening, so only one side has access to the sauna, but everything else was excellent.

My biggest concern was that the Hotel had been renovated. When I looked into its history, I learned it is a building with real historical value. I felt vaguely uneasy at first, but reading the Reviews put my mind at ease. I was also curious about what “EM” meant, but I didn’t look it up and figured I’d find out once I arrived. After making my Reservation, I started noticing that “fermentation” is surprisingly common in everyday life. I hadn’t had many chances to stay here before, but this time I decided to book a stay. It was far more comfortable than expected, and staying here was absolutely the right choice. The view from the Room was amazing—because it’s on higher ground, you can see far into the distance. I could even see the expressway I usually drive on without thinking about it, and beyond that, there was a view of the sea. The Room is cleaned using EM as well, and it made for an exceptionally comfortable stay. What impressed me most was the food. It wasn’t just an ordinary buffet; everything seemed thoughtfully designed with health in mind, and EM is used too—I genuinely felt refreshed from within. The dishes also had a wonderful homemade quality, and every item tasted great with real ingredients you could appreciate. It almost makes me regret not coming sooner. The large public bath was spacious and relaxing, with no crowds, so I could unwind at my own pace. It soothed both body and mind. What surprised me most was how warmly each staff member welcomed guests. They supported one another as a team and treated guests with simple, genuine consideration. Unlike many other Hotels where service can feel formal or scripted, their hospitality felt truly personal—and that made all the difference. This stay was so wonderful that it’s a Hotel where I definitely want to return. If you’re unsure about booking Accommodation here, I highly recommend experiencing it at least once.

On my first trip to Kushiro, I stayed two nights and spent the second night at Lake Akan. From the entrance to the front desk area looked just like the photos, with lots of wood throughout, and I relaxed on the lobby sofa before heading to my Room. I took a coffee out the back entrance and sat on a bench overlooking Lake Akan—such a great start. The Room was a double Japanese-style Room, more than enough for one person. It may have been renovated; it was a modern, clean tatami Room with a bed, which was great. The bath was a large indoor bath, but I also took the shuttle bus to an affiliated property and enjoyed their rooftop open-air bath—very satisfying! You’ll regret it if you don’t go (lol). Dinner and breakfast were buffet-style, and everything was delicious. You tend to think “Hokkaido = seafood,” but all the other dishes were also carefully prepared and tasted amazing. I planned to have a drink at the bar next to reception afterward, but I was too full and gave up (lol). The next morning, while taking a walk around Lake Akan, I ran into wild deer! After that, I took an early sightseeing cruise over to Marimo Hall. The cloudy sky wasn’t ideal, but the breeze felt great and it was very relaxing. It was just one night/two days, but I fully enjoyed nature and felt refreshed. I’d love to stay again if I get the chance.

When the staff heard about it, they kindly told us to pack whatever she liked into a takeout box so she could eat in our Room—thank you very much. She was truly touched to be able to eat in the Room. The view was great, the sunset was amazing, and the bath was wonderful—everythin

We stayed at the official Hotel of Kamogawa Sea World, so we joined the nighttime aquarium tour!! Only guests staying at the official Hotel can participate, so we really enjoyed it! Both dinner and breakfast were buffet-style, delicious, and a lot of fun! We especially enjoyed the orca show and the white beluga show!! It’s an aquarium we definitely want to visit again!

We were deeply grateful for this thoughtful gesture. Unfortunately, due to bad weather, we couldn’t enjoy a perfect view; however, thanks to the warm hospitality of the staff—especially those at the lounge where we spent most of our time—it turned out to be an excellent stay reg

I made a Reservation because the Accommodation offered an Italian dinner, a sand bath, and spacious Rooms with great views. The Room was large, had a wonderful view, and felt very clean. I also appreciated that the drinks in the refrigerator were free, including beer. There was a sand bath within the Facility, as well as a large public bath, plus one more Onsen area with indoor baths only. Inside the building there was so much to see—such as a shochu dojo, artworks, and exhibits about notable historical figures from Kagoshima—that we didn’t have enough time to take it all in. The garden was also vast and perfect for a walk. The Italian dinner was at a restaurant inside Denshokan; both the atmosphere and the food were excellent. Above all, every staff member was wonderful—this was truly an outstanding Accommodation. I would definitely like to stay again when I visit Ibusuki. Thank you very much for your hospitality. As an aside, I learned that this is also the venue for the Ryuo title match in shogi, which made me even more excited—I was moved to see where Sota Fujii sat and played.

Due to an approaching typhoon, we urgently changed to this Hotel because the Hotel we had originally booked did not have an indoor pool. It turned out to be the right decision. The staff at the front desk and in the restaurants were very helpful. Unfortunately, we couldn’t use the outdoor pool because of the bad weather, but the indoor pool was more than sufficient. However, there was one thing that concerned me. The slide in the indoor pool is quite fast, but several people were playing at the end of it. Since it’s not a very large area, I was worried about someone coming down and colliding with them and causing an accident. A lifeguard was watching, but no one gave any warnings, and it was up to each person to decide when to go down. I think guests who have finished sliding should be asked to move away promptly, so please check this before an accident happens. There is also a craft corner inside the facility where you can decorate a small container yourself and take it home. The staff there were also very kind, and our child really enjoyed it. Both breakfast and dinner buffets were great as well. We would love to visit again if we have another opportunity. Thank you very much.

Although a typhoon was approaching and it looked like rain, it didn’t rain much, and we were able to see a wonderful sunset from the restaurant. The view from the large public bath was also amazing. The meals, made with ingredients from Wakayama, were all delicious. It was disapp

They kindly provided Shuttle Service for us as we were traveling by bus, and we also saw them speaking thoughtfully to other guests in many situations. We had a hard time choosing a Hotel on Sado Island, but we are truly glad we chose this one. Thanks to all of you, our trip to S

The Onsen and large public bath were spacious and luxurious, providing a relaxing experience. However, as with many Onsen facilities, it would be great if more hair dryers could be added in the women’s area. I thoroughly enjoyed my stay in Shiretoko at a leisurely pace—thank yo

This was my third stay. When choosing both the sea and a comfortable Hotel on Okinawa’s main island, I always end up wanting to stay here. For me, Moon Beach in Onna Village is the most beautiful, and this Hotel has a charm that enhances the beach’s appeal. The well-maintained greenery that blends into the beach and the low-rise design that makes great use of the pool Facility create a calm atmosphere that feels like being in another world. I can also sense the unseen efforts and thoughtfulness of the staff, who respond so gently, and I have never once felt uncomfortable here. The Room, pool, and lounge are all clean, you can feel the breeze, and it’s so comfortable that I want to stay for hours. Meals are breakfast buffet only, but there is a wide variety. I stayed three nights; I don’t think the menu changed much, but there were enough options that I didn’t get bored. Even in April it was around 28°C, so we could swim in the sea. Near one end of the beach there are fish swimming around, which you can enjoy watching with goggles. Also, I hope you’ll visit Yo Island managed by this Hotel at least once—there is a guide included and you can snorkel comfortably and have a great time. At night, because of its convenient location, restaurants are just a short walk away—and even after drinking you can walk back easily, which is another plus. One thing: I wish the laundry area had fewer broken machines/parts and felt a bit cleaner. Keeping all of what makes this Hotel special—I know it must be hard work for everyone on staff—I would definitely like to stay again. Thank you very much.

My wife and I stayed here to do nothing and simply feel Amami’s nature. 　 The view from the large Room window was breathtaking. The deep blue sea, the beauty of the sunset, and even a sky full of stars. It was a luxurious time to enjoy the ever-changing beauty of Amami’s ocean ri

The station and Fisherman’s Wharf are within walking distance, so we had no trouble finding places to eat around the Hotel. At the welcome drink lounge on the first floor, they also offered sake, and we enjoyed local Kushiro sake. Because I have a skin allergy, I was glad they provided POLA shampoo and conditioner. After checkout, they let us keep our car parked until the Norokko train arrived at Kushiro Station at 13:05, so we could go out without worry. The staff were also very kind.