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We had a very comfortable stay in a beautiful Room with an ocean-view Western-style layout and an attached Japanese-style space. I was impressed by the thoughtful bath amenities. I was happy they even provided plastic bags for socks and spare clothes. If I had to say one thing, I

This was our fourth stay. The facilities, amenities, and service were all outstanding. The staff are friendly while providing truly first-class service. The Shuttle Service to the beach was prompt and courteous, and they were genuinely kind in the way they spoke to our children. At breakfast at Gusuku, they cleared our dishes many times and kept everything comfortable throughout. Also, although it wasn’t on the buffet menu, when my child asked for ice cream, instead of the typical “Sorry” response you often hear in Japan’s service industry, they handled it flexibly and kindly provided it. When we were taking family selfies on the property, a staff member even came running over from a distance to help us without being asked. There were so many touching moments—everything about their hospitality made us certain we want to stay again. It’s surprising that this is rated one star; it feels like two stars or more.

I was wondering how things would be after the change in management, but it was a comfortable stay with meals truly worthy of an auberge. The young chef is full of talent, and I’m excited to see what kind of dishes he will create in the future. As for service—such as the timing of meal service—I think it will become more refined as they gain experience. If I had to mention anything, I would have appreciated having both loungewear and pajamas, and on a smaller note, amenities like shoe-shining supplies. I will visit again.

Close to Chikura Beach, we went surfing in the morning, then after checking in at 3:00 PM, we enjoyed the sauna and jacuzzi. In the evening, we took our time with a BBQ—it was a truly fulfilling stay.

The place was clean, and the food was tasty. It was disappointing that we couldn’t use the pool due to thunderstorms, but since Fukui often gets a lot of rain, it couldn’t be helped. For something to do, Matsushima Aquarium is very close by, which is convenient. Nearby Oshima Island also had a wonderfully serene atmosphere.

This was my first stay here. The staff were very courteous, and the meals offered a wide variety of dishes. Being served in the Room allowed us to relax and take our time. I did notice some dark staining on the shower hose and floor in the bathing area, but there were many types of facial cleansers and serums available, as well as horse oil shampoo, which left both my skin and hair feeling great. Early in the morning by the sea, I went fishing at a spot I was shown and caught plenty of good-sized whiting. Because of the heat, it was a short trip, but I was very satisfied with the catch. Next time, I’ll visit during a cooler season. Overall, I was extremely satisfied—especially with the meals! Thank you again, and I look forward to staying with you again.

We were able to relax in a retro yet well-kept Room. The main meal, especially the tuna, was truly outstanding, and everything—from the delicious dishes and local sake to the freshly cooked rice—was wonderful, allowing us to enjoy a lovely time. It was incredibly soothing. Thank you very much for your hospitality.

The front desk staff were very kind and gave me a warm welcome, and the breakfast was absolutely delicious. Water is very important to me, so I truly appreciate that you provided plenty of it. The tea bags in the Room were also excellent, with a special flavor I couldn’t find anywhere else. Everything was spotless down to the smallest details. Thank you so much to the housekeeping team—I was able to make wonderful memories thanks to you. One day during a meal, when I was coughing, a staff member kindly asked, “Would you like me to make some ginger tea?” Their thoughtful care truly warmed my heart.

The Onsen was wonderful, and the breakfast was delicious. The staff were welcoming and attentive. My friend and I said we’d like to come again. The Room was spacious, and the view from the window was great. We were satisfied with everything.

I thoroughly enjoyed the all-inclusive experience. The meals, drinks, and snacks were all delicious, and the breakfast staff's efficient service was especially impressive. Unfortunately, it rained on the day of our arrival, so we couldn't see the sunset, but the next day was

After actually staying, I was impressed by the hospitality of the lounge and Hotel staff upon arrival, as well as the delicious meals at La Mer in the Bay Suite and the attentive service from all staff members. The room we reserved offered stunning sunset views; not only was th

I was traveling solo and had made a Reservation for a single Room, but it turned out to be a twin Room. There were baths in each building, so I went around to three different locations and really enjoyed it. Even on my own, I never got bored and had a comfortable stay. If I have the chance, I would like to stay here again.

The hospitality of all staff, starting with the front desk team, was outstanding. I have stayed at many Hotels, and this was the highest level of hospitality I have ever experienced.

This was my first stay here. The Room was clean, with a great view, and when I looked down from the open-air bath I could see the mountain railway tracks; when a train passed by, I could hear the clattering sound, which added to the atmosphere. However, it felt inconvenient that the bath and washbasin area were separate and required passing through the Room. I also wished there had been a shower hook at a lower height, and that the bathtub had been a bit larger. The meals were delicious, but the champagne we requested during meal preparation arrived late—only after several dishes had already been served—so if it was going to take time, I would have liked to be informed at the start. We also enjoyed having tea sweets in the Room as something to look forward to as souvenirs, but they weren’t available in the shop, which was disappointing.

The ocean is right in front of you. If the weather had been good, we would have enjoyed the beach, but with a typhoon approaching we couldn’t go outside, which was disappointing. The sound of the waves at night was also quite loud. We chose our dinner time at check-in. Breakfast can be taken at any time during the service hours, but seating seems to be first-come, first-served and it can get crowded depending on the time. There was a wide variety of breakfast dishes, which was great. Please note that the parking spaces and lanes are narrow, so extra care is needed.

The entrance is just outside the ground-level exit of Takebashi Subway Station, and the Room is spacious with a great view of the Imperial Palace.

Thank you very much. It was such a wonderful Hotel with impeccable service, scenery, and location that I have nothing but gratitude! I had a very pleasant stay! I will be returning again next month. I look forward to it then as well. This is a Hotel I would recommend to everyone. (It's such a high-quality Hotel that I almost don't want to tell anyone) haha

Four of us—female friends for 50 years—stayed here together. The front desk staff were very pleasant, and in the lounge we enjoyed a variety of drinks and snacks both before and after dinner. Both dinner and breakfast offered a wide selection, including made-to-order hamburgers right in front of us, beef shabu-yakiniku, sashimi, and more—everything was excellent. All-you-can-drink beer and many other beverages really surprised us. It didn’t seem like there was all-you-can-drink sake, though. The meals were enjoyable for both adults and children. The baths were spacious, clean, and comfortable. We were also happy to have ReFa showerheads and hair dryers. This is a Hotel we would love to stay at again. Thank you very much.

For our Kyushu girls’ trip, we chose Mojiko—an area we discovered through “Convenience Store Brothers”—as our final-day destination and stayed in the Premium Suite at Premium Hotel. From the moment we stepped into the Room, we were thrilled by the sweeping view of Mojiko right in front of us and the spacious, comfortable Room! After enjoying carefully selected drinks, cheese, and finger foods at Tempo, the exclusive lounge, we finally fulfilled our wish to walk across the Kanmon Straits. On the way back, we took a ferry that brought us right back to in front of the Hotel. This Hotel is worth staying at for that alone! Next time, we’d love to enjoy a meal at one of the Hotel’s restaurants as well.

Due to an approaching typhoon, we urgently changed to this Hotel because the Hotel we had originally booked did not have an indoor pool. It turned out to be the right decision. The staff at the front desk and in the restaurants were very helpful. Unfortunately, we couldn’t use the outdoor pool because of the bad weather, but the indoor pool was more than sufficient. However, there was one thing that concerned me. The slide in the indoor pool is quite fast, but several people were playing at the end of it. Since it’s not a very large area, I was worried about someone coming down and colliding with them and causing an accident. A lifeguard was watching, but no one gave any warnings, and it was up to each person to decide when to go down. I think guests who have finished sliding should be asked to move away promptly, so please check this before an accident happens. There is also a craft corner inside the facility where you can decorate a small container yourself and take it home. The staff there were also very kind, and our child really enjoyed it. Both breakfast and dinner buffets were great as well. We would love to visit again if we have another opportunity. Thank you very much.