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The sea at sunset and at dawn was truly beautiful, and I never tired of looking at it. The Room was perfectly prepared, and I could feel the thoughtful attention to detail throughout. The food was delicious and beautifully presented, and the service was flawless. This Hotel was

The view from the bath was stunning, with a beautiful ocean view. In the morning, the moonlit dawn was incredibly magical and lovely. Dinner featured freshly grilled and fried dishes served piping hot, which surprised and impressed everyone. Since my parents live in Suwon, we

The meals were meticulously prepared and served with a warm touch that didn’t feel overly formal. The room with a semi-open-air bath was fantastic, allowing us to fully enjoy Onsen without needing to visit the large public bath. It truly felt like an unforgettable experience

Everything—the views, the Room, the baths, the meals, and the hospitality—was outstanding. My whole family kept saying again and again that we had never stayed at such a wonderful Ryokan. First of all, the baths! The view of Otaru spread out below from the open-air bath was breathtaking. (We also really appreciated that the amenities were from a well-known cosmetics brand and that towels were always available.) Inside the Ryokan, there were furnishings that evoked the former prosperity of the Herring Mansion, making it an irresistible place for history lovers. Both dinner and breakfast were delicious, and I especially can’t forget the potato with butter sauce—a long-loved specialty of this Ryokan. It was such an incredible time that I almost didn’t want to recommend it to others. I definitely want to come back again next time.

It was absolutely amazing! Since we stayed just one night, it flew by, but I’m so glad we decided to rent the whole house! The place is stylish in every way, and there were plenty of towels—so after playing in the pool, we went straight to the Onsen! We could also do laundry, played in the pool again the next morning, and then back to the Onsen! The hot sandwiches included in the breakfast Plan were very filling. We also found the Arita mandarin orange juice that came with breakfast being sold elsewhere as a souvenir, so we bought some to take home. The quality of the meat for dinner BBQ was excellent—tender, juicy, and truly delicious! Meat included in BBQ Plans is often tough and not very impressive, but this one was incredibly good! Next time I’d love to bring friends and definitely stay here again!

The staff were all pleasant and efficient, providing a very comfortable experience. After check-in, we enjoyed drinks and snacks on the terrace while feeling the cool evening breeze—a precious moment to forget our busy daily lives. Thanks to the all-inclusive service, it was

The outdoor bath felt almost like a private experience. The massage chairs and post-bath ice cream were excellent. Breakfast offered a delightful variety with seafood bowls, Izumo soba, tempura, small dishes, and even large juicy Shine Muscat grapes—all delicious. However,

I was pleasantly surprised to receive a gift of a hot towel and chocolates at check-in. Of course, the staff’s hospitality was also excellent. I had checked in advance that there was a gym and spa, but the gentle, convincing suggestion—“Your Accommodation Room is on the Mt. Fuji side, and the spa is on the Skytree side, so please feel free to use it”—led me to enjoy both. The Room décor was elegant and refined, and I was amazed they even provided binoculars (unfortunately, the weather was bad so I couldn’t use them). The amenities and drinks were more than sufficient, but when I learned there were several types of pillows available, I couldn’t resist requesting one. Not only are the facilities outstanding, but every single staff member—including those at the breakfast restaurant—provided attentive service; everything on the service side was flawless. Hats off to them. I’ve never had such a comfortable stay before; my companion and I kept saying “We don’t want to leave,” as we checked out.

It had switched to the early-summer menu. Even when I’m worn out from work and forget the sense of the season, staying at Sunset Susami always lets me head home feeling a little more refreshed. The creative dishes made with fresh, seasonal local ingredients are wonderful, and the Onsen—with different temperatures depending on where you bathe—is always excellent. The building is always kept spotless whenever I visit, and even when staff change over, they carefully clean tables after meals. One of this Accommodation’s charms is how strongly you can feel the staff’s sincerity. The special dessert introduced this time—the Inazumi Roll made by a front desk staff member—was truly delicious. The sponge was moist, and it paired perfectly with coffee. (As expected from a former Dojima Roll pastry chef—it really is on another level.) That’s given me yet another reason to stay at Sunset Susami. I love that I can always relax here (lol).

The Room and interior matched our preferences perfectly, and no words were needed as we listened to music while watching the sunset over the Seto Inland Sea. In a lovely separate building, we enjoyed delicious meals. It was a relaxing time without worrying about the clock, en

This was our first time staying here, and we were very well taken care of. From the warm welcome upon arrival, we were served tea and delicious sweets before being shown to our Room. The guest Room had a clean, modern Japanese style, and we were truly impressed by the wonderful view of the sea from anywhere in the Room—even from the bath. In addition, the Onsen bath had silky, slightly thick water that felt great and left our skin smooth; we enjoyed it many times and were completely satisfied. Both dinner and breakfast were more than enough in quantity, and every dish was delicious. We initially thought the dining area seating might be close together, but it wasn’t at all; we enjoyed chatting while listening to explanations about the dishes from the proprietress and staff. We had been looking for an Accommodation where we could simply relax, enjoy great food, and soak in good hot water—and this was a wonderful Accommodation where we could truly take our time. We’re happy to have found an Accommodation that makes us think, “We definitely want to come again in a different season.”

The staff were very welcoming, and I was able to relax at a comfortable pace. The lukewarm Onsen was so pleasant that I wanted to stay in it forever, even though the sun outside was blazing. I ordered the whale course; this area is said to be famous for whale. The lean meat had a noticeable smell and wasn’t great, but the unesu (whale belly) was very delicious.

This Hotel came highly recommended by a friend for its wonderful breakfast, and it truly lived up to the praise. Both the buffet and the kaiseki-style breakfast were delicious and fun. Everything looked so good that I ended up eating far too much, so a bit of self-control might be needed (as usual, I still wasn’t hungry by lunchtime). The free-flow alcohol option also really lifted my spirits! In addition to breakfast, I’d also highlight the great location—about a 5-minute walk from Hakodate Station and around 3 minutes from the streetcar stop. The drum-type washer/dryer in the Room was very convenient during rainy weather and in seasons when you tend to sweat more (detergent is provided). One small note: the in-house loungewear is labeled “M” and “F,” so if you assume “M” means “women’s,” you may end up laughing like I did—“M” actually means a larger size, so it was very baggy on me. There are loungewear samples near the shop on 2F1, so I recommend checking them while you’re there to look at the pillow selection. I recommend both breakfast options (buffet and kaiseki), and the large public bath spanning two floors was also enjoyable. It’s a Hotel where I’d definitely like to book a Multiple Night Stay next time.

It was a wonderful Hotel where we could truly enjoy an extraordinary escape in every way. The staff were well trained and full of hospitality. The Room was fantastic, of course, and it was also great fun to make our own siphon coffee, with bath salts and aromatherapy provided as well—full of thoughtful touches. The three bars were always quiet, and the pool was never crowded or filled with children running around; it really felt like a Hotel for adults. The only concern was that the parking spaces often filled up. Still, we enjoyed colorful, delicious meals that let us feel Okinawa and left us completely satisfied both morning and noon—and then we could head out to explore in the afternoon. Everything was perfect, and we definitely plan to come back next year. For an all-inclusive stay, the price even felt surprisingly reasonable. Thank you very much.

It was a truly wonderful Accommodation. It’s almost right in front of Izumo Taisha—I didn’t realize it would be that close. Having an Accommodation nearby was perfect: we could rest right away after visiting in the heat, and also enjoy the atmosphere around the torii gates of Izumo Taisha early in the morning and late at night. I later learned that this is Mariya Takeuchi’s family home. I often listen to her music, so her vibe and the feel of the Accommodation really seemed to align—I was genuinely impressed. I’d love to come back again someday.

The moment we entered the Room, we were thrilled by how clean and stylish it was—and by the amazing view right in front of us. Dinner had a great variety of dishes and was delicious. The sunset from the open-air bath was incredible. Breakfast also offered plenty of options,

This was my third stay. I always feel comfortable here, thanks to the spacious, clean Room with a great view, the rooftop pool, and the lounge. The breakfast you can take back to your Room seems to have changed slightly from before, but I was very satisfied. Although there was an issue this time with a typhoon approaching, I truly appreciate how pleasantly and flexibly you handled everything. I really love Storyline’s atmosphere and service, so I would definitely like to stay again.

We had an extremely satisfying stay in every way. This time, we stayed in both the villa and the Deluxe Twin, and both Rooms were very clean. However, on the first night we chose to have a BBQ at the villa, but it was too hot to handle. We thought it would be nice if there were a mist system on the terrace.

We visited on a three-generation family trip. On the day, strong winds caused the ferry from Shikoku to be canceled. Because we were traveling from far away, the Hotel called to inform us, which we really appreciated. Fortunately, we had planned to come via a port on the Honshu side, so we arrived safely, but their thoughtfulness made us happy. We had two Japanese-style Rooms next to each other. They were typical Japanese-style Rooms and you could feel their age, but they were very clean and well maintained. The view from the Room window was spectacular. When we woke up early, we could also see the sunrise and start the day feeling refreshed. Dinner was served at table seating in a large banquet hall. It was luxurious with local ingredients, and we were completely full. The staff member serving us chatted with us about various things, which was enjoyable. For the sea bream rice cooked in a pot that we couldn’t finish, they kindly made it into rice balls so we could have it as a late-night snack. It was very delicious even when cold. We caused extra work for them, but we were truly grateful. Breakfast was buffet-style, with a wide variety of dishes and very satisfying. The large public bath also had an amazing view. The washing area was spacious and there was no waiting at all. It was thoroughly cleaned as well, which pleased us. In the early morning bath time, surprisingly many guests were already up early too, and it felt open and relaxing—a wonderful bath. I don’t think the building itself is new, but because everything was kept so clean it was very comfortable and pleasant to stay here. Overall, it was a very satisfying stay. There were many smiles among the staff and they greeted us properly—it’s a Hotel where you can really feel how good their hospitality is.

Spectacular views from the Room The moment I opened the door, the Tokyo Tower view instantly made it feel truly special. Exceptional Gold Club Lounge experience From welcome drinks (including alcohol!) at check-in and check-out, to afternoon tea in the afternoon and evening cocktails at night... Combined with the wonderful hospitality from the staff, it was so satisfying that I felt like I didn’t need to go out at all—this is exactly what a club lounge should be. Excellent wellness facilities (pool, sauna, and bath) Refreshing in an infinity pool with outstanding views, then fully unwinding in the sauna and bath—pure relaxation. It was a wonderful Hotel that makes me want to come back for a refresh without fail. Thank you very much.