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I always stay at Itoen Hotel when I travel. The Room was spacious, a blend of Japanese and Western style, and very clean. Since the Hotel isn’t very large, it was easy to get around with short walks to the dining area and the large public bath. The all-you-can-drink buffet at this price was very satisfying—there were two types of sake and three types of shochu, which was perfect for alcohol lovers. The large public bath was spacious and relaxing. As always, it was an Accommodation with excellent value that never disappoints. Thank you very much.

We stayed this time as a family of four. We first discovered this Accommodation when we stayed here on a tour more than 10 years ago. Since then, we have returned many times for motorcycle touring and family trips. It is also in a great location for visiting the nearby Ainu Kotan and local handicraft shops. The delicious meals—and above all, the Onsen—everything deserves top marks. We will definitely be back again.

Thank you for taking such great care of us the other day. The Room and meals were excellent in every way. We were especially impressed by the all-crab feast. We were very satisfied with the many delicious dishes, including medium-fatty tuna (chutoro). We look forward to visiting again with our family to enjoy another Premium tour.

It was a last-minute trip. We chose your Hotel for its views of the Alps. The special rate after Silver Week was also a deciding factor. The Room and bath met our expectations, and the buffet meals exceeded our expectations for both dinner and breakfast.

Since it is right in front of Echigo-Yuzawa Station, getting around was easy with almost no travel needed. I was able to use the foot bath and enjoy cake at the cafe as well. I chose a plan with breakfast only, without dinner. Breakfast felt a little less satisfying than before. Overall, I was satisfied. I booked a Room with an open-air bath and was able to use it many times.

This was my first trip to Yamagata Prefecture. I booked this Accommodation at the last minute as a stopover on my way through Yamagata to Niigata Prefecture to attend the Nagaoka Fireworks Festival, and the food was truly delicious. The staff’s smiles were wonderful, and their service was excellent. The Onsen was also great. Even though I chose this Ryokan without doing any research, I had a fantastic stay. Thank you very much.

This was our first time staying here. They offered a welcome drink, and we chose the BBQ—everything was made with excellent ingredients! At night, the starry sky was beautiful, and it became a wonderful memory for our whole family. We’d love to come again.

My flight arrived at Memanbetsu Airport at 18:30. I wanted to order dinner as well, but it seemed I would need to finish eating by 20:00, so I decided not to. Since nearby restaurants close early, I ended up having a convenience store bento for dinner. The Haseko Mart bento was really delicious. Highly recommended.

We stayed as a group. The banquet hall and meals were delicious, and the Onsen was relaxing—overall a comfortable Accommodation. Surrounded by greenery in a quiet setting, we would like to stay here again when visiting Nikko.

Thank you very much for your kind hospitality. Although you kindly drove us to Araya-Shinmachi Station on our departure, the Hanawa Line was suspended due to the early-morning earthquake, and we didn’t know what to do. You even came back to pick us up at the station and took us to the highway bus stop—it was truly a great help. We are deeply grateful to all of your staff. We were disappointed that Gin-no-Yu was closed, but we were able to fully enjoy the rare hot spring water and were very satisfied. Thank you again for everything.

The building was old, but I was very satisfied with the meals. The live kitchen changes daily, and during my stay it was Jingisukan (grilled mutton). I would have preferred steak, but the Jingisukan was delicious too. The sashimi was also excellent, and I was very satisfied. The breakfast live-kitchen burgers were tasty as well. The baths were old too, but the view from the open-air bath was amazing. I’d like to stay again if I have the chance.

The Onsen water quality, the spacious and open feel, and being able to bathe as a couple made it the best Onsen I’ve ever visited. I enjoyed how the atmosphere changed in the morning, evening, and at night. You buy a bathing garment at the shop and wear it in the bath. It may be a bit short for tall women, so you might want to bring your own. Since we stayed two nights, we went to the Prince Hotel buffet on the second night. The food selection wasn’t very different—just crab and a few additional items, with more variety overall. The Hotel Facility is old and not particularly luxurious, but it’s not expensive, and above all the Onsen is excellent, so I was satisfied.

During Silver Week, we made a Reservation for two Rooms with our daughter and son-in-law and stayed for two nights. Without meals included, we weren’t tied to set times and could relax. There was a good selection of frozen foods, so we had no trouble with meals. The weather wasn’t great, but the kids enjoyed table tennis and the Onsen pool, while we enjoyed the large public bath and the massage chairs. The Yogibo room? was more comfortable than expected—I fell asleep without realizing it. The Hotel itself was fine, but there’s nothing around it—absolutely nothing. Just forest after forest, so a car is essential.

Sorry for the late review, but we had such a wonderful stay that I wanted to share it. The staff were incredibly kind, and that alone made us feel we chose the right Hotel. In particular, during meals (the buffet), the staff greeted us with warm smiles and made dining truly pleasant. Of course, the food was delicious as well. The shop staff were also very welcoming. Even though it was close to closing time, we never felt rushed, and I enjoyed shopping in a relaxed way while chatting with them. As for the Facility, there was a drink bar just outside the bath area, and it was great to be able to sample small amounts of various alcoholic drinks such as beer and shochu. Our family of five stayed here, and every one of us was satisfied. Thank you very much.

A unique accommodation where you can enjoy a campfire. The Tenger Stay offers an extraordinary experience, perfect for escaping the ordinary. We recommend renting traditional Mongolian attire for an added touch. The meals exceeded expectations and were very delicious. At night, you can enjoy a short horsehead fiddle performance (about 30 minutes). The bath is a large public bath, and the Onsen's quality left the skin feeling moisturized. Basic skincare products from Sekkisei are available here. Please note that there is no toilet in the room, and it requires a short walk, which might be inconvenient for those who need frequent access. However, hygiene was not an issue. Sandals are provided in the Ger, so there's no need to wear shoes inside. The staff were all very friendly and provided excellent hospitality. I would love to visit again in a different season.

In conclusion, this Accommodation offered outstanding value for money! I had made separate one-night Reservations for different Rooms, but when availability opened up, I was able to stay in the same Room for two nights. I chose the Deluxe Japanese-style Room, and upgrading was definitely the right decision. The first thing I did after arriving was head straight to the Onsen. The water quality was incredible—silky and pleasantly smooth—and it genuinely felt like it left my skin refreshed. The washing area is spacious, and the indoor bath is more than large enough. The open-air bath is a bit smaller, but the water was so clean and soothing that it didn’t matter at all. I would happily come back just for this Onsen. The meals were also excellent. Although it’s a buffet, it wasn’t the typical “hotel buffet” with mass-produced dishes. Instead, each item felt carefully prepared. There aren’t countless options, but both the taste and quality were more than satisfying. I stayed for a Multiple Night Stay of two nights, and the initial plated dish (separate from the buffet) featured different ingredients on each day—both were delicious. Some buffet items also changed on day two, so I never felt bored even with dinner twice in a row. The wood-fired pizza was especially good—I ended up eating too much on both days. Honestly, if you ate this dinner every day you’d definitely gain weight (in a good way). It was nothing like an ordinary hotel buffet that simply reheats frozen food. Breakfast was just as good. The view from the Room was amazing as well, which made me even happier that I chose the Deluxe Japanese-style Room. By luck I was on the top floor (5th floor), with a full view of Happo-One Ski Resort—including the ski jump—so it felt fantastic. I honestly think this Accommodation has one of the best vantage points in the area in terms of seeing over the entire resort and how close it feels to the mountains. Switching to two nights in this Deluxe Japanese-style Room was absolutely worth it. If you’re unsure which side to choose, I highly recommend a ski-resort-facing Room. The Accommodation itself may be somewhat older, but there wasn’t a single place where it felt old (or dirty). If anything, it feels very clean throughout. Even my window had been thoroughly cleaned, so I could enjoy their proud ski-resort view through spotless glass. All staff members were kind and welcoming with genuine smiles, which made my stay even better. I would absolutely like to stay here again.

I had heard great things about the food, and I was really looking forward to it—it truly impressed me. I enjoyed kiritanpo in an individual hot pot. There were also game dishes, all prepared deliciously. It was my first time in a while to have hatahata. I stayed for two nights and never got tired of the meals; I enjoyed them throughout. The staff were efficient and left a very positive impression.

What we liked - Many of the dining areas are semi-private, which gave our family a nice sense of privacy. - The meal selection wasn’t huge, but it was more than satisfying, and everything we tried was delicious. We appreciated the focus on quality over flashy presentation. - Although all the staff were foreign nationals, everyone was smiling, sincere, and hardworking. It made us want to cheer them on. - Each floor had a completely different hallway interior design and furnishings, which was fun to see. - There was some flexibility at check-in and during meals, so we didn’t have to rush or wait in long lines. We really appreciated being able to move around calmly. A few minor disappointments - The air conditioning in the lobby, hallways, and elevator wasn’t very effective, so it felt hot. The lobby is large with an open atrium so that’s understandable, but the elevator was especially warm. - There were cobwebs on the ceiling near the window in our Room. We stayed as three generations of our family (parents and child), and everyone was very satisfied—we had a wonderful time together. Thank you very much.

The Room was spacious, and both dinner and breakfast were very satisfying. The bath was crowded, but still enjoyable. If I had to mention one drawback, it was a bit inconvenient that the shoe lockers and changing-room lockers required inserting a 100-yen coin, even though it is returned.

The building and interior feel a bit dated, but everything was clean overall, which was nice. As for the room, I’d like to see a bit more effort with cleaning the toilet… It wasn’t dirty, but while it looks fine from above, there were some dark stains visible from the side. I’d like it to be scrubbed thoroughly with foaming cleaner and a brush. Also, about the tea cups—I'd be happy if there were mugs instead of teacups. The Onsen and the breakfast on the top floor were exceptional! If you stay here, I definitely recommend adding breakfast.