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It had been a very long time since my last visit. The warm, homey atmosphere was just the same, and the Onsen water was as wonderful as ever. Lately I’ve mostly stayed at Accommodations with an Onsen in the Room, but I was reminded again how great Yunohana is—unchanged and truly special. I’ll be back again. The meals were delicious too.

More than 40 years ago, when I was a child, I stayed here with my mother, my older brother, and a family who were acquaintances of my mother. I could barely remember anything other than the name, but after all these years, I’m glad I was able to stay again—this time with my own family. The portions at both dinner and breakfast were very satisfying, and I was happy to have my favorite hoba miso. I love Gero, so if I have the chance, I’d like to stay again.

This was my first time staying here. I’ve stayed at many Hotels, but I was surprised to find such attentive service—it’s rare to see this level of care. There was a great selection of welcome drinks, and the freshly made desserts were delicious! Both dinner and breakfast offered a wide variety, and I was very satisfied to be able to enjoy many different dishes in small portions. After dinner, I relaxed in the lounge with alcohol and snacks. The bath had a wonderful view, and I also enjoyed the hot stone sauna in the morning for a truly luxurious time. I came with my mother, and she was very happy too, so I’m glad we chose this place. I’d love to stay again.

The Hotel was spacious and clean, and the staff provided very courteous service. Since it was a weekend after summer vacation had ended, there weren’t many guests, so we were able to relax. We happened to use the large public bath when it was not crowded, so we could enjoy the outside view while bathing and take our time at the sinks as well. The Room was also spacious and clean, and the view of Shibayamagata Lagoon was amazing. Dinner was Japanese cuisine served course by course, but it was disappointing that the next dish took quite a while to arrive. Still, every dish was freshly prepared and delicious.

Although we stayed for only one night, we were very satisfied. We were able to forget the hustle and bustle of the city, relax, and enjoy being surrounded by nature. The staff were wonderful, and it was an Accommodation we would like to visit again. Thank you very much.

This Silver Week, we hadn’t planned to travel, but our family days off lined up again, so we hurriedly searched—without high expectations—for a pet-friendly Hotel… A room opened up at Alpenblick, so we made a Reservation. Since we’d never stayed in a trailer house before, we were pretty anxious… But it was incredibly clean, with no noise from neighboring rooms and plenty of space inside! We could park our own car right next to it, which was very convenient. It really felt like having a secret hideout, and the whole family loved it. Highly recommended!!

I stayed here on my first trip to Hokkaido in a while. I was extremely satisfied with the outstanding location, the cleanliness of the rooms, and the exceptional hospitality of everyone at the Hotel. The view from the open-air bath was also wonderful, and I would definitely like to stay here again. Thank you very much.

The meals were delicious, and the Onsen was clean, beautiful, and spacious. The service was polite and excellent. The location is also great, with a roadside station nearby (with an open plaza and rental play equipment such as balls) as well as a nearby stone circle heritage site. If the weather is good, families with children can enjoy a full day out.

We stayed as two couples. We made the reservation based on the reviews. Upon entering the room, there was a Western-style area with twin beds, a small table, and chairs. Beyond that was a Japanese-style room with a low table and chairs. It was very comfortable to stay in. As for the bath, I personally thought it was nice, but my husband said it felt cold inside and only used it once at night. Dinner was just as delicious as mentioned in the reviews. In comparison, breakfast left a slightly disappointing impression. Overall, I think this accommodation offers great value for money. I would love to visit again if I have the chance!

We stayed at Kinugawa Onsen “Kizuna” from July 31 to August 2, 2026 (2 nights/3 days). We checked in with two adults, one child, and two Chihuahuas. I thought I had made a Reservation for a Room without an open-air bath, but due to what seemed to be a communication issue, we were instead shown to a Room with an open-air bath (a lucky surprise). Having an open-air bath in the Room meant we could enjoy the Onsen anytime, day or night, and our whole family had a truly happy time. For every meal (breakfast and dinner), we were able to dine in a private room (rather than the usual shared dining area). The menu changed each time, so we looked forward to every meal and headed there excitedly. Each dish was refined and absolutely delicious. With drinks as well, we felt completely satisfied after every meal. By chance, the Nikko Fireworks Festival was held on Saturday, August 8, and we were able to enjoy spectacular fireworks from our Room as well (another lucky moment). Above all else, what made our stay so comfortable was the attentive service from the manager and staff members—and their genuine hospitality in accommodating guests’ requests. That level of professionalism seemed to fill the entire Ryokan, allowing guests to relax completely and enjoy an exceptional experience. For three days, we fully enjoyed an extraordinary getaway both physically and mentally. It may sound childish, but it was such a wonderful Ryokan that I didn’t want to leave—I wanted to stay forever. Everyone in our family kept saying “Let’s come again,” so we will definitely return. My heartfelt thanks go out to everyone who took care of us at “Kizuna.” Thank you very much for everything.

The Room comes with a semi-open-air bath, and I could soak as many times as I wanted at any time, so it was amazing! With only five Rooms in total, there were few people even at the open-air bath, and I was able to relax. The Onsen water is clear, but it has a strong sulfur scent, and it left my skin feeling silky smooth. I’d love to visit again if I get the chance!

To all the staff at Karuizawa Club Hotel 1130, thank you as always for your kind support. My family has stayed here many times over the past few years, and this time we were finally able to make a Reservation for the Premium Family Suite Room we had long hoped for, so we stayed yesterday. As its name suggests, it was the highest-grade Room among the many Rooms at Karuizawa Hotel 1130. There was an open-air jacuzzi bath on the balcony, and two indoor baths inside as well. There were also two restrooms, and four separate rooms in total—one of them a bedroom with a skylight that lets you gaze up at the sky. Because every space was so luxurious, my whole family was thrilled the moment we stepped into each room. We had reserved Japanese kaiseki at Yamaboshi well in advance, but it was changed to a buffet Plan. Just like in Hewitt Resort’s TV commercial, the buffet venue was beautiful and the selection was extensive. From the live kitchen at dinner to freshly made rice balls at breakfast, everything exceeded our expectations. The staff were all courteous and kind, which helped us greatly. We also visited the open-air bath at Onioshi Onsen; it had been renovated and made it easier to access directly from the indoor bath area. We will be staying one more night later this month as well, and we are looking forward to enjoying the same Premium Family Suite Room again. Each time we stay, this wonderful Hotel continues to evolve even further—and it has become our family’s favorite. I hope other guests can experience that same sense of excitement too. To everyone on staff at Hotel Karuizawa 1130, thank you very much as always.

This was our second stay since last year’s Golden Week. This time, we also enjoyed a walk around the garden and soaked in the footbath. Both dinner and breakfast were delicious, but it was disappointing that draft beer was only available as part of an all-you-can-drink plan. We would appreciate it if you could consider offering options such as ordering by the glass or changing the drink plan.

Our family of four stayed for two nights. From check-in onward, the Hotel staff were wonderfully welcoming, and we felt comfortable throughout our stay. What impressed us most was the outstanding hospitality of everyone on the team. Not only the person who assisted us at check-in, but also the staff during meals were consistently courteous and attentive. It never felt like formal or scripted service—just genuine care that made dining as a family truly enjoyable. The Onsen was also fantastic, and we were able to relax and unwind at a leisurely pace. Spending two nights together as a family made for a truly wonderful trip. There are many reasons to choose a Hotel—Facilities, location, and more—but what really makes you want to come back is the warmth of the people who work there. We were all very satisfied. When we visit Karuizawa again, we would love to stay here again. Thank you for such a lovely time.

After staying at Mikazuki Hotel in Chiba (Katsuura and Kamogawa) last year and the year before, we visited Nikko Kinugawa Hotel Mikazuki for the first time this year. With the all-inclusive plan, we could enjoy a welcome lunch right after arrival and use the pool as well, and the kids seemed to have a great time. Both Japanese and international staff provided excellent service, with thoughtful attention throughout, which really impressed us. I was excited about the all-you-can-drink alcohol from the welcome lunch onward, and my wife and grandparents also loved how clean the Hotel was and how good the service was—so we would definitely like to stay again! Thank you very much for taking care of us for two days.

There were thoughtful touches throughout, such as a basket for carrying towels and a change of clothes to the bath, and tabi socks provided for use inside the property. The food was also delicious.

Thank you very much for your hospitality the other day. Thank you for preparing the special Room on the 4th floor; the view from the Room was wonderful. Not only could we overlook the streets of Hirugami Onsen town, but we were also able to gaze at the starry sky at night, making it a truly luxurious and moving experience. The meals also featured seasonal local ingredients, and in particular, the salt-grilled amago trout was delicious. We were very satisfied with both the scenery and the food. Thank you for your warm hospitality.

We stayed in a room with a private open-air bath. The room was spotless and very spacious. The open-air bath was generously sized, and we were able to relax while listening to the sound of the clear river flowing below the inn. We stayed for two nights, and they changed the meal menu each day, so we enjoyed it without getting bored. Both the T-bone steak and filet steak were lean Joshu beef—low in fat yet incredibly tender—and my spouse and I were thrilled as we ate. We were also pleasantly surprised by how delicious the thick-cut bacon served with the salad was. We are grateful to all of the staff for their very courteous service. Both of us would love to visit again.

While the Facility shows its age, the view from the window and the wonderful hospitality of the staff more than make up for it. Even though it was a busy season, we were able to truly relax. Thank you very much.

Both dinner and breakfast were delicious, and we were very satisfied. The staff were also extremely friendly. Taking off our shoes at the entrance helped us relax even more. We would love to stay again if we have the opportunity!