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Savor a delicious dinner as you take in the breathtaking view of the sun setting over the Sea of Japan.

Just a short walk from the station with excellent access, and both breakfast and dinner were delicious. We were able to relax and enjoy our meals in a private Room. For dinner, each of us was served freshly cooked white rice from a small individual kamado pot, which made us very happy! At breakfast as well, the fish and yudofu were each heated at the table, so we could enjoy a warm meal. The large public bath was not overly crowded and felt spacious, allowing us to relax and enjoy the hot water. The Room was also spacious, making for a very comfortable stay. The only thing that bothered me was a slightly musty smell in the elevator, but the Facility was new and clean overall. It’s also close to central Tokyo, and I would love to stay again.

It’s hard to find places where you can freely bring your pet, so this is highly recommended!! This is a very pet-friendly Hotel. The dog run is well maintained and very clean.

For vacations of two days or more, I choose a vacation rental rather than a Hotel or an Onsen Ryokan. From my experience with several rentals, prices and the quality of Facility management vary widely depending on the operator. This property is well maintained with no musty smell inside, towels can be replaced if you go to the management office yourself, the price is reasonable, and the area is quiet—I'd happily stay here again.

I’m enjoying retirement and return to Japan twice a year (we usually live in Los Angeles), spending a month visiting Onsens with my American husband. His favorite is a famous Accommodation in Kinosaki Onsen, but even he said the food here was exceptionally delicious. We enjoyed two days of truly tasty meals—not just generous portions and many dishes, but outstanding flavor—and it made for a very satisfying Onsen trip. Transportation was inconvenient, but the food was so good it made us forget the inconvenience! Also, as coffee lovers, this was the first time we’ve been able to enjoy authentic coffee at an Onsen Ryokan. This is an Onsen Accommodation we definitely want to stay at again every year before our trip to Kinosaki Onsen. Also, the shampoo and conditioner in the Onsen smelled wonderful and left my color-treated hair smooth—I was very happy with them! Compared with Kinosaki Onsen, the proprietress and staff here were incredibly kind. I hope everyone gets to enjoy the same positive experience we did.

A unique accommodation where you can enjoy a campfire. The Tenger Stay offers an extraordinary experience, perfect for escaping the ordinary. We recommend renting traditional Mongolian attire for an added touch. The meals exceeded expectations and were very delicious. At night, you can enjoy a short horsehead fiddle performance (about 30 minutes). The bath is a large public bath, and the Onsen's quality left the skin feeling moisturized. Basic skincare products from Sekkisei are available here. Please note that there is no toilet in the room, and it requires a short walk, which might be inconvenient for those who need frequent access. However, hygiene was not an issue. Sandals are provided in the Ger, so there's no need to wear shoes inside. The staff were all very friendly and provided excellent hospitality. I would love to visit again in a different season.

An Accommodation on the shores of Lake Chuzenji in Oku-Nikko. We stayed here as a base for trekking routes to Kotoku Marsh, Yudaki Falls, and Ryuzu Falls. From the drink service in the lobby onward, it is a very relaxing Accommodation. We were also very satisfied with the Onsen and the meals.

I was satisfied with everything—the facilities, the Room, and the bath. The food tasted average, but there was a wide variety of dishes, and I was able to enjoy my meal at a relaxed pace.

We stayed for two nights during Silver Week 2026. We were very satisfied with the location, Facility, and meals, and gave 5 points to every category except hospitality and service. In particular, the Silver Week–limited “Grill Dining” at the in-Hotel restaurant “Ibuki” was excellent. We enjoyed not only the two grilled dishes but also the semi-buffet options. We also had wine and were able to relax and enjoy dinner as a family. We also joined the nighttime Galaxy Ropeway event. Unfortunately, it was cloudy so we couldn’t see any stars, but they made thoughtful efforts—such as spending time on the lawn and listening to a projector-based explanation of the night sky—so we still enjoyed it to some extent even without visible stars. On the other hand, we were disappointed with Room cleaning on our second night. After going out in the morning following our first night, we returned to the Hotel around 6:00 p.m. and found that our Room had not been cleaned; used towels and other items were left as they were. Since we had a Reservation at “Ibuki” from 7:00 p.m., we contacted the front desk and asked them to take care of it while we were at dinner. Later, before 7:00 p.m., fresh towels and yukata were delivered to our Room, but ultimately no cleaning was done. The response also felt rather procedural, and we did not feel there was sufficient explanation or apology regarding why cleaning had been missed. I understand that missed cleaning can happen due to miscommunication; however, including how it was handled afterward, I rated hospitality/service as 2 points this time. Because everything else—such as dining and facilities—was highly satisfying, this was particularly disappointing. I hope this will be improved in the future.

The exclusive all-you-can-drink lounge for Stays guests and the service allowing you to take desserts and drinks to your Room after dinner were much appreciated. Dinner was well thought out, with a perfect balance between the course and semi-buffet, and the tuna sushi was delicious, leading me to have seconds multiple times. The effort put into various services throughout the Facility was evident, making the experience very pleasant. The Onsen was not too hot, just right for me, allowing me to enjoy long soaks multiple times.

I stayed in the Moon Room on a solo trip. Due to various circumstances, I made a Reservation after 5:00 PM on the day of arrival, and with the same-day discount it was a great deal. Since my expected arrival time was set for 10:00 PM, the Accommodation contacted me, and their warm and kind response raised my expectations. I arrived just before the welcome drink service ended. Soaking in the iconic footbath, I enjoyed sparkling wine poured generously. The Room was more than spacious enough for one person, and although I initially thought the Onsen on the terrace might be small from the photos, it was also plenty for one. It’s a circulated bath from Kiga Onsen, but for someone like me who prefers hotter water, it was just right—and it warmed me up so much that I started sweating. The door from the Room to the terrace is accordion-style, so after daybreak I left it fully open all morning—it felt wonderful. The open-air bath at the large public bath uses free-flowing spring water from Owakudani. As someone who likes Kusatsu and Manza, I felt the sulfur scent was mild, but I still really enjoyed the milky-white water. However, it was unpleasant to have long hairs and fallen leaves cling to my body. In addition to the powder corner in the large public bath area, there is also a separate powder room with a ReFa hair dryer, a Panasonic hair iron, and a Panasonic facial steamer. Since I had been considering buying them anyway, it was great to be able to try them out. (For reference, the hair dryers in the large public bath were Dyson.) There were many negative Reviews online so I felt nervous until actually staying here, but it turned out to be a very satisfying stay. I’m also interested in one of their higher-category detached Rooms (annex), so I’d love to visit again.

All the staff were very helpful, and I had a comfortable stay.

Thank you very much for your kind hospitality. Although you kindly drove us to Araya-Shinmachi Station on our departure, the Hanawa Line was suspended due to the early-morning earthquake, and we didn’t know what to do. You even came back to pick us up at the station and took us to the highway bus stop—it was truly a great help. We are deeply grateful to all of your staff. We were disappointed that Gin-no-Yu was closed, but we were able to fully enjoy the rare hot spring water and were very satisfied. Thank you again for everything.

We stayed as a group. The banquet hall and meals were delicious, and the Onsen was relaxing—overall a comfortable Accommodation. Surrounded by greenery in a quiet setting, we would like to stay here again when visiting Nikko.

We stayed as a couple. To be honest, we chose this Accommodation because of the low price, but the Room was spacious, the bedding was clean, and we were able to relax comfortably. There were guests in the next Room, and there were times when construction was going on outside, but it didn’t bother us at all—perhaps because the soundproofing is solid. The toilet in the Room does not have a bidet seat, but it seems the shared toilets on the floor are equipped with one. The bath in a separate building had pleasantly silky water, and the washing area was spacious and comfortable. The open-air bath is very close to trees and has quite an atmospheric feel, so we recommend using it in the morning. Also, please be careful as the walkway can be slippery on rainy days. Next time, we would like to use the private bath as well.

Although the exterior looks a bit old, once you step inside it is wonderful, and the front desk staff were very pleasant. The open-air bath in the Room was extremely relaxing, and I ended up using it many times.\nUnfortunately, we ran into a typhoon on the way back and had to leave without seeing anything, but I would like to visit again when the weather is good.

I had heard great things about the food, and I was really looking forward to it—it truly impressed me. I enjoyed kiritanpo in an individual hot pot. There were also game dishes, all prepared deliciously. It was my first time in a while to have hatahata. I stayed for two nights and never got tired of the meals; I enjoyed them throughout. The staff were efficient and left a very positive impression.

We stayed here after visiting Kamikochi. The private open-air baths were simply outstanding. At least one was always available at any time. You do need to change footwear and walk outside, but it was much closer than we expected. There are three baths, and all of them are spacious with great views. You can adjust the water flow, so you can make it hotter or cooler as you like. The free-flowing natural hot spring water was excellent. The service style was just right for us, as we could relax and spend time at our own pace. We would definitely like to stay again.

The Facility and amenities are a bit dated, but the Room was thoroughly cleaned. The staff at the shop and during meals were very helpful. The large public bath was also spacious and clean. For this price with two meals included, it’s a great value.

It rained unfortunately, but first of all, the staff were wonderful. As soon as we entered, we found a board with our dog’s name on it. When we tried to take a photo, they made a sound from behind to get our dog to look toward the camera, spoke gently to our dog, and guided us smoothly—it really felt like their training is thorough. The Room was spacious, had no noticeable odors at all, was very well cleaned, and felt comfortable! Although the building itself is old, it didn’t feel that way at all. The meals were buffet-style and everything was delicious—especially the yuba (tofu skin), which was so good I went back for seconds (and more)! There was also a buffet for dogs; there weren’t many options, but it was more than enough! Our dog seemed to love something like tomato soup and drank it eagerly! During the meal, a staff member gently said to our dog, “Eat lots,” which warmed my heart! The bath was relaxing, and we had lots of fun at the indoor dog run—completely satisfied! Most of all, we visited for our dog’s birthday trip, and they gave us an assortment of fruit like a birthday plate!! It had a chocolate mousse cake on it so it wasn’t for dogs, but I truly appreciated the thoughtfulness. It was my first time staying at an Accommodation that did something like this for us—I was really moved!! Thank you so much! We will definitely come again!