Seluruh negara × Akomodasi populer dengan pemandian saljuKepuasan pelanggan yang tinggi di Hotel·penginapan gaya Jepang - 47Halaman 目

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2 dewasa0 anak1 kamar
1.526  Fasilitas
Lapangan golf dan resor ski bersebelahan. Bersantai dengan rileks di pemandian terbuka Mata air panas.

We stayed for two nights during Silver Week 2026. We were very satisfied with the location, Facility, and meals, and gave 5 points to every category except hospitality and service. In particular, the Silver Week–limited “Grill Dining” at the in-Hotel restaurant “Ibuki” was excellent. We enjoyed not only the two grilled dishes but also the semi-buffet options. We also had wine and were able to relax and enjoy dinner as a family. We also joined the nighttime Galaxy Ropeway event. Unfortunately, it was cloudy so we couldn’t see any stars, but they made thoughtful efforts—such as spending time on the lawn and listening to a projector-based explanation of the night sky—so we still enjoyed it to some extent even without visible stars. On the other hand, we were disappointed with Room cleaning on our second night. After going out in the morning following our first night, we returned to the Hotel around 6:00 p.m. and found that our Room had not been cleaned; used towels and other items were left as they were. Since we had a Reservation at “Ibuki” from 7:00 p.m., we contacted the front desk and asked them to take care of it while we were at dinner. Later, before 7:00 p.m., fresh towels and yukata were delivered to our Room, but ultimately no cleaning was done. The response also felt rather procedural, and we did not feel there was sufficient explanation or apology regarding why cleaning had been missed. I understand that missed cleaning can happen due to miscommunication; however, including how it was handled afterward, I rated hospitality/service as 2 points this time. Because everything else—such as dining and facilities—was highly satisfying, this was particularly disappointing. I hope this will be improved in the future.

tiger_out 23/9/2026
Lihat Kamar・Rencana
Stasiun Gora dapat dicapai dengan berjalan kaki sekitar 3 menit. Pemandian air panas terbuka pribadi dengan pemandangan Gunung Myojogatake menjadi daya tarik utama.

I stayed in the Moon Room on a solo trip. Due to various circumstances, I made a Reservation after 5:00 PM on the day of arrival, and with the same-day discount it was a great deal. Since my expected arrival time was set for 10:00 PM, the Accommodation contacted me, and their warm and kind response raised my expectations. I arrived just before the welcome drink service ended. Soaking in the iconic footbath, I enjoyed sparkling wine poured generously. The Room was more than spacious enough for one person, and although I initially thought the Onsen on the terrace might be small from the photos, it was also plenty for one. It’s a circulated bath from Kiga Onsen, but for someone like me who prefers hotter water, it was just right—and it warmed me up so much that I started sweating. The door from the Room to the terrace is accordion-style, so after daybreak I left it fully open all morning—it felt wonderful. The open-air bath at the large public bath uses free-flowing spring water from Owakudani. As someone who likes Kusatsu and Manza, I felt the sulfur scent was mild, but I still really enjoyed the milky-white water. However, it was unpleasant to have long hairs and fallen leaves cling to my body. In addition to the powder corner in the large public bath area, there is also a separate powder room with a ReFa hair dryer, a Panasonic hair iron, and a Panasonic facial steamer. Since I had been considering buying them anyway, it was great to be able to try them out. (For reference, the hair dryers in the large public bath were Dyson.) There were many negative Reviews online so I felt nervous until actually staying here, but it turned out to be a very satisfying stay. I’m also interested in one of their higher-category detached Rooms (annex), so I’d love to visit again.

うきうきるき 24/6/2026
Lihat Kamar・Rencana
Lihat Kamar・Rencana

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