Seluruh negara × Penginapan dengan lounge alu-aluan santaiPenilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 66Halaman

I made a Reservation not for myself, but for a family trip for my uncle and other relatives. As they are elderly, we had detailed requests regarding Room assignments and meal arrangements, but you responded quickly and courteously to our emails in advance, and we were very satisfied. My uncle said it was a wonderful Ryokan—the food was delicious, the all-you-can-drink alcohol was great, and being able to have a beer after the bath was the best part. I’m sure our large group caused some inconvenience in various ways, but thank you very much. If I have the chance to return home and travel myself, I would love to stay with you as well.

This was our second stay. The new Room had a private indoor bath, and we were truly satisfied. Dinner was French cuisine, and every dish prepared by the delightful chef was perfectly seasoned and absolutely delicious. We would love to visit again.

We took the last flight the day before heading to Kouri Island and arrived close to midnight for a one-night stay. The Japanese-style room was spacious and comfortable. The range of services provided at this accommodation for the price was excellent. Choosing your own pillow, selecting shampoo and conditioner, treats for children during Halloween—such thoughtful gestures were delightful. It’s an accommodation we’d love to stay at again.

It was a stay where I encountered wonderful staff after a long time. The front desk, restaurant staff, and cleaning staff were all very pleasant, providing kind guidance and responding to inquiries politely.

We were able to relax in a retro yet well-kept Room. The main meal, especially the tuna, was truly outstanding, and everything—from the delicious dishes and local sake to the freshly cooked rice—was wonderful, allowing us to enjoy a lovely time. It was incredibly soothing. Thank you very much for your hospitality.

We were able to spend a truly enjoyable day centered around our dog. The small patch of grass in the Room was neatly trimmed, just the right size for a puppy, and our pup played happily. For our dog’s meals, a dedicated chair was provided, and the food was cut into easy-to-eat pieces—thoughtful touches like these were evident throughout. The Facility overall was very comfortable, and we had a relaxing stay. Above all, we could really feel the staff’s deep love for pets, and we would definitely love to visit again.

We stayed here for the first time to celebrate my husband’s birthday. The space was incredibly comfortable, and we’d love to come again. The welcome drink and baked treats won us over right away, and the Accommodation itself was wonderful. The sauna was available as much as we wanted from 6:00 to 22:00, and 90°C was just perfect. The cold bath water felt silky—you could tell it was rich in minerals and iron. There were plenty of towels, the herbal tea in the fridge was delicious, and the loungewear felt amazing on the skin. If I had to mention one thing, the OSAJI? amenities—toner and emulsion—had not been replenished. When I asked, I was told they weren’t available due to import circumstances, so it would have been even better if we had been informed in advance. (There’s a convenience store nearby, so we went to buy some.) The food was very tasty—especially the shabu-shabu and seafood, which were fresh and delicious. It did need a bit of reheating, but it was great being able to enjoy it indoors without worrying about others around us. Thank you very much. Next time we’d like to stay at hanare!

This was our second stay since last year’s Golden Week. This time, we also enjoyed a walk around the garden and soaked in the footbath. Both dinner and breakfast were delicious, but it was disappointing that draft beer was only available as part of an all-you-can-drink plan. We would appreciate it if you could consider offering options such as ordering by the glass or changing the drink plan.

The front desk staff welcomed us with exceptional kindness. The Room was spacious and spotless, with a breathtaking panoramic view of Lake Toya. In the private open-air bath, we could soak in the Onsen while fully enjoying the spectacular scenery of Lake Toya. The open-air bath in the large public bath on the top floor was at the perfect temperature—never too hot—so we could relax without having to step out repeatedly. Looking down over Lake Toya from the infinity bath, we felt completely refreshed in both body and mind; it was truly outstanding. The dining was also excellent. The dinner buffet featured an abundant selection of fresh sashimi and nigiri sushi, including scallops, sea urchin, and shrimp. There were also hot dishes such as grilled crab legs and steak—all you can eat. Breakfast offered a wide variety of seafood as well, including raw surf clams and sweet shrimp, and our whole family was thoroughly satisfied with the meals at “Kohan no Sumika.” I have stayed at more than 70 Japanese Onsen Ryokan so far, but “Kohan no Sumika” is one of the few Hotels that I can say I absolutely want to return to. Thanks to the warm hospitality of all the staff, our family enjoyed an unforgettable and perfect stay. Thank you very much. 2. Business Courtesy Version (more formal and polite tone) This is a flawless Onsen Resort Hotel. I stayed at “Kohan no Sumika” on August 30. The front desk service was extremely courteous, and the Room was spacious, impeccably clean, and well maintained. From the guest Room we could enjoy sweeping views of Lake Toya, and in the private open-air bath we were able to savor both the Onsen experience and the beautiful scenery of Lake Toya to our heart’s content. The top-floor open-air bath had a wonderfully comfortable temperature that allowed for a long soak without overheating. Relaxing while looking down over Lake Toya from the infinity Onsen made for an exceptionally luxurious moment of calm. Dinner was highly satisfying: along with plentiful fresh sashimi and nigiri sushi—such as scallops, sea urchin, and shrimp—there were also all-you-can-eat options like grilled crab and steak. Breakfast likewise included seafood such as raw surf clams and sweet shrimp, leaving our entire family very pleased with its quality. Although I have stayed at more than 70 Japanese Onsen Hotels to date, “Kohan no Sumika” is one of those rare outstanding Accommodations that I would very much like to visit again. I would like to express my sincere gratitude for everyone’s warm hospitality; thanks to you all, our family enjoyed a truly perfect time together.

Free drink bar (including alcohol), plus post-bath ice bars and probiotic drinks, and manga. Amazing! The bath water quality is great, and the rooms are clean. An Onsen stream runs alongside the Hotel and is beautifully illuminated. Dinner was a buffet, and they even had meaty snow crab. I couldn’t help but overeat. A highly recommended Accommodation.

Although it’s part of the Hyatt group, there’s no excessive service, which actually makes it more comfortable. You bring necessary items such as toner and bath towels to your room from in front of the 1st-floor front desk, and I support this effort to reduce unnecessary waste. There is no dedicated parking lot, but there is a coin-operated parking area along the local road on the annex side. When loading and unloading luggage from the car, it was helpful that there was little traffic. The disappointing part is the coffee service. I use it every year when I stay, but there always seems to be some kind of issue—such as the machine not working properly or running out of milk. Overseas guests also seemed confused about how to use it. It might be better to switch to a simpler machine like those at convenience stores. I also feel sorry for the front desk staff having to deal with problems with the machine.

It was a very clean Room! It was a bit small, but the price was affordable, so I was very satisfied. It was my first time having the front desk on the top floor, and there was a balcony, which was wonderful! The view was amazing! I would like to stay again! Also, I’d like to take this opportunity to express my thanks. I accidentally left my smartphone at the entrance on the first floor, and I’m grateful to the person who brought it up to the front desk on the top floor. Thank you very much!

As last year, you kindly prepared a train-view Room as requested, and my son was absolutely delighted (he was thrilled to see the Meitetsu trains from the hallway as well). The Hotel is conveniently located near the station, and breakfast offered a good variety. Although there is no large public bath Facility, we found it comfortable and had a pleasant stay. Thank you very much.

With its simple design and calming atmosphere, this Accommodation is recommended for restoring both body and mind. In particular, the Japanese and herbal tea lounge on the 8th floor lets you blend Japanese tea with herbal ingredients yourself, place them into a tea bag, and enjoy a wellness tea while relaxing music plays—an experience that left us fully satisfied.

It was conveniently located relatively close to Kokura Station, with a convenience store nearby. The Room was also clean. Breakfast was at 6:30, and since I checked out before 7:00, I couldn’t use it, which was disappointing. If I have the opportunity, I would like to stay again.

My family and I have stayed here several times. This was our first Onsen trip in summer, and we realized the season doesn’t matter. It was a wonderful Hotel.

Overall, it was a compact Accommodation, but perhaps because it is new, it was very clean and comfortable. Although it is a new Facility, the in-room TV was not a smart TV, so I’m deducting one star; however, the breakfast was delicious, and Nono is wonderful as always.

I came to Iwate with my eldest daughter for the birth of my second daughter. It was also my first grandchild, and a long-awaited trip with my eldest daughter. Since we were going all the way to Iwate, I looked for a Ryokan. I chose this property because of its convenient access from the station and its charming atmosphere. We splurged a little on dinner, enjoyed the meal, and had great conversation. The bath was very relaxing. We also enjoyed the late-night ramen—it was delicious. We had a wonderful trip.

This is my second stay. I truly appreciate the free cancellation until 10:00 a.m. on the day of arrival. Due to personal circumstances, there’s always a chance I may suddenly be unable to stay, so I have to be very careful when making a Hotel Reservation... But with this policy, I can plan my trip with peace of mind. I hope you can continue offering it without attracting irresponsible last-minute cancellations. Even if I ever have to cancel, I will definitely stay again next time. This time as well, although it was in the annex building, it was quiet and I was able to rest comfortably. Amenities are available for guests to take what they need, and the Room comes with a low pillow and a blanket. There was also deodorizing spray and a humidifier, which I really appreciated. I will stay again.

This was my third stay. When choosing both the sea and a comfortable Hotel on Okinawa’s main island, I always end up wanting to stay here. For me, Moon Beach in Onna Village is the most beautiful, and this Hotel has a charm that enhances the beach’s appeal. The well-maintained greenery that blends into the beach and the low-rise design that makes great use of the pool Facility create a calm atmosphere that feels like being in another world. I can also sense the unseen efforts and thoughtfulness of the staff, who respond so gently, and I have never once felt uncomfortable here. The Room, pool, and lounge are all clean, you can feel the breeze, and it’s so comfortable that I want to stay for hours. Meals are breakfast buffet only, but there is a wide variety. I stayed three nights; I don’t think the menu changed much, but there were enough options that I didn’t get bored. Even in April it was around 28°C, so we could swim in the sea. Near one end of the beach there are fish swimming around, which you can enjoy watching with goggles. Also, I hope you’ll visit Yo Island managed by this Hotel at least once—there is a guide included and you can snorkel comfortably and have a great time. At night, because of its convenient location, restaurants are just a short walk away—and even after drinking you can walk back easily, which is another plus. One thing: I wish the laundry area had fewer broken machines/parts and felt a bit cleaner. Keeping all of what makes this Hotel special—I know it must be hard work for everyone on staff—I would definitely like to stay again. Thank you very much.