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It was my first stay in two months. Everything was clean, and I had a comfortable stay. The Room mirror had been changed to a different one than before, and it was very convenient for doing my makeup. Also, the gentleman at the front desk greeted me with a wonderful smile, which made me feel welcome. I’m planning to visit again in autumn.

We stayed on the last day of Silver Week with my son. It was a stay to celebrate him, and when we entered the Room, we found a thoughtful gesture from the Hotel, which truly moved him. Every member of the Hotel staff greeted us with warm smiles and professional service, and we could feel the tradition of this long-established Hotel that represents our country. The view from the Room was also wonderful—Osaka Castle spread out right before us—and simply staying there felt like an extraordinary escape. On our way home, my son seemed to have really fallen in love with New Otani as well. We sincerely appreciate the service and stay that exceeded the price. Thank you very much.

With Hotel rates rising lately, I hadn’t had many chances to stay, but with my birthday coming up, I visited again for the first time in a while. These days, many Hotels seem busy with inbound travelers, and it’s often hard to receive Diamond member benefits. Here, even though the Hotel was nearly full, they still provided them, which made me very happy. The Room was just as before—very clean, with large windows and a great view. It felt like a unit in a luxury apartment building, and I was able to truly relax. The service was excellent and made me want to stay for as many nights as possible. I can’t visit often, but I hope to come again soon. Thank you very much.

I made a Reservation the day before my stay after reading the reviews. It was No Meals Included, but the service and atmosphere were great—this was a wonderful Hotel just as described. There is parking, and it’s fairly close to the station, so I recommend it. If I have the chance to visit again, I will definitely stay here. To all the staff, thank you for providing such a comfortable space.

I had a very comfortable 3-day, 2-night stay in a quiet setting. The meals were delicious, and the nightly mini concerts in the lobby were truly relaxing. As I was traveling solo, it wasn’t cheap, but the Facility and the quality of the cuisine more than justified it. If I had to mention one thing, the toilet paper in the Room was thin and a bit inconvenient to use. It was a wonderful and comfortable Hotel that will likely make me want to return again in summer.

Dinner was pork shabu-shabu, so I was a little worried, but there was more variety than I could finish, and everything was delicious—I was able to enjoy it at a relaxed pace. The breakfast buffet also had so many options that I couldn’t possibly try them all. The pudding was especially good. The staff were very kind, and I had a comfortable stay. Since guests walk barefoot inside the building, tabi socks were provided, but it would have been nice to have slippers as well. My son lives nearby on his own, so I plan to visit Yamagata about twice a year and would like to stay here again next year.

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

We had a very comfortable stay. They also looked after our dog, and we were able to attend a concert—it was perfect. Thank you very much.

The facilities were kept very clean, and the staff were kind and attentive, so we had a wonderful stay. Just as we had heard, the hot spring water quality was excellent, and the open-air bath was fantastic. We would love to visit again. Thank you very much.

This was my second stay, and the staff provided courteous service. The shuttle service to the station was convenient, the welcome coffee was delicious, the Onsen allowed for a relaxing experience, and the dining area served excellent food. I would love to stay here again when visiting Fuji City.

The welcome chocolate sweets were delicious. The room was stylish, neat, and spacious—just like the photos. At dinner, each dish was carefully explained, and everything tasted wonderful. Breakfast was delivered to our room, so we could relax and enjoy a luxurious morning. Since I don’t drink alcohol, they kindly replaced the wine at both dinner and breakfast with juice. I would definitely like to stay again.

The meals were excellent. We were able to enjoy both breakfast and dinner in private dining rooms in a relaxed setting. All the staff were kind, and we had a very comfortable stay. The room with a great view and the hot spring were wonderful, and it was also conveniently located as a base for sightseeing. When visiting Matsue or Izumo Taisha again, I would love to stay here again.

The food, drinks, and hospitality were outstanding, and we were extremely satisfied. Every dish looked beautiful and tasted amazing, and there were also unique alcoholic beverages you can only enjoy here. All drinks were free, which was a delightful surprise. The staff’s warm hospitality was wonderful as well, and we had a comfortable and enjoyable stay. It was a little disappointing that there was no open-air bath, but the Onsen was excellent; we enjoyed the large public bath as well as three private family baths, each with its own charm. On our way home, we received photos from dinner and freshly baked, delicious croissants as souvenirs. We are grateful for the heartfelt hospitality until the very end. Next time, we would love to try the winter and spring dishes too.

We stayed here as a family. It was conveniently located near the station, making it easy to access Enoshima and Kamakura. Check-in was smooth, and the staff were very friendly and helpful. We were able to relax in the Onsen, and the breakfast was delicious. We would love to stay here again.

Was this heaven? I had such a dreamlike stay. The ocean-view scenery, the unhurried pace of time—every moment was perfect. Whenever I went out to the pool or the beach, the staff immediately checked in and prepared my seat. It was truly wonderful. Breakfast looked great and tasted great—there’s nothing not to love about Halekulani. It’s a Hotel I definitely want to return to.

It was a very cozy Hotel. The delicious breakfast, the staff’s warm smiles, and the clean Room—everything offered service and quality beyond the price. Because of the rain, we spent more time at the Hotel, but it was very comfortable. When I visit Kyoto again, I would definitely like to stay here.

I had only known Hotel Okura Kobe, but since this was my first trip to Hakata, I chose Hotel Okura Fukuoka. The service and housekeeping were excellent, and access from the Shinkansen station was easy to understand and very convenient. As someone unfamiliar with the area, I truly appreciate the female staff member who kindly showed me on a map where to find delicious ramen and answered my questions with a smile. It immediately put me at ease, and I felt glad I made this Reservation. I couldn’t stop by the basement brewery due to time constraints, but a male staff member also kindly informed me that I could buy beer at the shop. Having stayed at inexpensive Business Hotels near stations before, I was reminded how valuable local tips and guidance gained through genuine conversation can be—and how they become part of your travel memories. To everyone at Hotel Okura Fukuoka, thank you for giving me such wonderful memories.

The Onsen water was silky and very pleasant. The meals were plentiful, well-seasoned, and delicious. I would definitely like to stay at this Accommodation again.

Thank you very much for your hospitality. My spouse and I were able to enjoy the private family bath together many times, and it became a wonderful memory for us. We are truly grateful to everyone at the Accommodation for your warm and dedicated service. We were very concerned to hear about the major earthquake that occurred shortly afterward. We will continue to support you, and we hope to visit again.

The hotel on Goat Island—said to have once been home to wild goats—had a wonderful view. The lobby is spacious, and there is a restaurant with great scenery. They offer “Japanese,” “Western,” and “Japanese-Western” meals. I chose the Japanese set, but I was surprised that the final rice dish was fried rice; I would have preferred plain white rice (haha). Overall, the portions were generous and everything was delicious. The pond had many fish in beautiful colors. The observation deck felt much more like an actual hike than I expected and was quite challenging, but the view was great and I’m glad I went up. The large public bath had an excellent view, and the open-air bath was very relaxing as well. It seems day-use bathing is also available, so I’d like to visit again if I have the chance. Perhaps because the building is old, there were a few spots where an odor bothered me slightly, but I hope they can continue improving.