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It had been a long time since I last had the chance to visit Europe, but at Shima Mediterranean Village I was able to experience those nostalgic streetscapes again after so many years. Combined with the beautiful coastline of the Shima Peninsula, it made for a wonderfully relaxing stay, and I truly felt glad that we chose this Hotel. Meals were served buffet-style, and both breakfast and dinner were of a very high standard—I was extremely satisfied. I could also sense the passion and attention to detail of everyone involved in preparing the dishes, which left a strong impression. As we stayed with our pet dog, I had some concerns about our dog’s toilet needs and asked for advice. Thank you very much for your courteous support, including sending photos to help us. I would also like to express my sincere gratitude for your consideration regarding changing breakfast (especially the female staff member at reception). Thanks to your help, we were able to stay with peace of mind together with our dog and enjoy a wonderful time. If we have another opportunity, we would love to visit again.

We were extremely satisfied with everything—the Facility, the food, the bath, and the hospitality. It was a wonderful Accommodation. Thank you very much.

I stayed here on a solo trip and had a wonderful experience. The Facility and amenities were even more well-equipped than I expected, and I was able to relax as if I were at home. The staff were also very courteous. It was raining heavily, but they lent me an umbrella and their thoughtful care felt truly warm. At the same time, they maintained a comfortable sense of distance—not too close—which made the stay even more pleasant and made me want to come back. On the night of my stay, there was a local kagura performance, and I really enjoyed experiencing the myths. I felt very lucky that it happened to be on that day. This time I booked No Meals Included, so next time I’d love to try the meals as well. With high expectations for the food too, it’s an all 5-star rating from me.

This Accommodation exceeded my expectations. The Room layout was well designed, and I stayed very comfortably. The view is also wonderful. The sauna is spacious enough for about 4–5 people, allows temperature adjustment, and you can enjoy löyly. The cold plunge is also plenty large, and ice is provided for those who want colder water—so you can fully enjoy the sauna exactly the way you like. The in-room Onsen is spacious enough for two people. The water has a slightly silky feel and leaves your skin nicely moisturized. The amenities were excellent as well. The private lounge offers a great selection of drinks and snacks, which you can bring back to your Room—so it feels essentially all-inclusive. I had a Multiple Night Stay, and the meals did not overlap between the first and second nights, allowing me to truly enjoy local specialties. Everything was delicious. I was very satisfied with both the Facility and the food, but what impressed me most was the staff’s hospitality—from dining staff to front desk to housekeeping. Their warm attentiveness really touched me. I would love to visit again.

We stayed for 2 nights and 3 days. Overall, it was comfortable. The bath on the 7th floor had a fairly lukewarm tub, which was great because soaking in it after the hotter tub let us enjoy a longer time without overheating. On the other hand, the bath on the 1st floor has only four washing stations. While there are multiple tubs, most are so small that they barely fit one or two people, so I wouldn’t really recommend it unless you visit on a quiet day or specifically want to try several small baths. Meals (both breakfast and dinner) changed between the first and second night, so even with a Multiple Night Stay we didn’t get bored. You can enjoy many different dishes in small portions, and there’s also a special, creative feel to them. Everything was tasty, but not so impressive that it’s worth setting your expectations too high. The fish dishes were average; the meat dishes were very good. It was also nice that you can order Fukushima sake and other drinks for an additional fee. All staff were warm and welcoming. The Room was clean and spacious, and the bed was comfortable. We could see nature through large windows, and the amenities/Facility were well equipped: a large desk with a sturdy chair, a powerful hair dryer, a full-length mirror (stand mirror), tea and coffee, etc. However, it was disappointing that the desk drawer hit the chair armrests making it hard to pull up close to the desk, and that the light on the stand mirror had dead batteries. Since we stayed during Obon season there were many families with children, so it may not suit those looking for a quiet adults-only atmosphere. Also, since it said “no cleaning unless requested” for Multiple Night Stay guests we didn’t ask for anything—but staff still entered our Room to replace amenities without warning us first. This part of their guidance is unclear. There are hardly any shops nearby such as convenience stores, so it’s not ideal if you plan to sightsee only in the immediate area. It seems better suited either for going out toward the station area or for relaxing at this Accommodation. We didn’t use it ourselves, but they also appear to offer a free Shuttle Service bus to another affiliated Onsen.

Whether in the lobby, guest room, restaurant, or large public bath, we enjoyed breathtaking ocean views throughout our stay. The warm hospitality and many unique services won us over right away—it was our first visit, but we quickly became fans. We’d love to return again soon.

Because it was inexpensive, I stayed one night in a Room without windows. Since there were no windows, it felt a bit humid, but the Onsen was right outside the Room, so I could use the large public bath as if it were part of my Room—it was fantastic. The water at Manza is, needless to say, excellent. If I can enjoy such wonderful water at this price, I would definitely like to stay again.

Thank you very much for the wonderful time the other day. We had originally planned to visit with our dog, but as our dog was unable to come, we visited as a family instead. Despite issues on our side with the Reservation, your staff responded kindly and courteously—thank you very much. Even without our dog, you warmly welcomed our family stay, which made us very happy. We truly appreciate your thoughtful hospitality. We were also very satisfied with the bath and the meals, and we were able to relax and enjoy a restful stay. We would love to visit again. Thank you very much.

Throughout our stay, we truly appreciated the refreshing, genuine Japanese hospitality and attentive service. The meals were just the right amount for a couple in our 50s with lighter appetites, and being served in our Room while maintaining high quality was excellent. We were also grateful for the thoughtful support when we had an issue. Just before checkout, someone passing by even helped carry our luggage, which showed how well trained the staff are. The price was on the higher side, but we received service worthy of it and enjoyed a very fulfilling vacation.

We had a truly wonderful time. The homemade-style meals, the thoughtfully prepared Room and space, and the open-air bath while listening to the sound of the waves were all exceptional. The all-inclusive plan was very satisfying. And we were deeply moved by the former proprietress’s storytelling. It reminded us to feel grateful once again for being alive—being allowed to live—here and now. Thank you very much. This is a highly recommended Accommodation.

This is a wonderful Hotel where you can fully enjoy the great nature of Lake Akan. The woody interior seems to have been recently renovated and is very relaxing. There is complimentary coffee in the lobby, and luggage storage is done by choosing your own code and using a locker. We splurged on a nicer Room, and it had an outstanding view, plenty of space, and even a microwave. Breakfast was excellent—true to Hokkaido—with not only seafood but also delicious pizza and hamburgers, plus smoothies. We also heard we could use the baths at the main Tsuruga Group building, so we went. There is a shuttle bus, but it’s about a 7-minute walk along the lakeside as well. The baths at the main building were incredibly luxurious.

I stayed here on a business trip. I arrived a bit early, but the Room had already been cleaned, so I was able to check in slightly ahead of time, which made everything afterward go smoothly. The Room was spacious and clean. Thank you very much.

We truly enjoyed both dinner and breakfast, savoring delicious dishes made with local ingredients. The in-room bath was a luxurious free-flowing Onsen, available anytime for a relaxing soak. The Room was spacious and comfortable, and our whole family was very satisfied with choosing this Accommodation.

I’d been keeping an eye on this place as a summer getaway I wanted to visit someday, and I finally made it this time. It happened to be a day when temperatures had dropped across the whole country, so I wondered if it might not feel much like a cool retreat—but it was cold enough to need a jacket. The air was incredibly fresh, and I took lots of deep breaths on the balcony. It truly felt amazing—I finally understood what people mean by “the air tastes delicious.” The Room was carefully prepared and very comfortable. And the meal served at the counter felt wonderfully luxurious; with the reassuring comfort of being able to go straight to bed afterward, even the drinks tasted better. The free drinks in the lobby were also great for relaxing while enjoying the view. The weather wasn’t perfect, but we could still gaze at the stars at night, and by morning we had a beautiful view of Mt. Ontake as well. It was a lovely place that I would definitely like to visit again.

I was able to relax in a clean, comfortable, and pleasantly spacious Room that was easy to use. Because it was a bit foggy, we couldn’t see much of the Kanto Plain, but we still enjoyed the in-room open-air Onsen bath. We usually eat dinner early, and we weren’t kept waiting—one delicious dish after another was served at just the right pace, with plenty of variety, and we were completely satisfied. It was my first time in Tsukuba, but it’s close to Tokyo, and we were able to see beautiful flowers at the perfect time—azaleas and mountain wisteria in bloom, and nemophila at full peak. I would definitely like to stop by again when I visit Tsukuba. Thank you very much for your hospitality.

The website highlighted the dining, and indeed both dinner and breakfast were as beautiful and delicious as expected. The service was attentive, making our stay very comfortable. The view from the terrace is well worth seeing, so don’t miss it.

A relaxing trip for a couple in our 50s. The bath was very pleasant, and the complimentary Yakult after bathing was excellent. The meals were generous, and the eel kamameshi at the end was delicious. If it weren’t for the loud noise from the in-room refrigerator and the extremely loud motorcycles at night, we think this would be an outstanding Accommodation.

I have stayed here several times. This time, due to my Reservation, I had to change Rooms partway through my stay, but the staff kindly arranged everything to minimize any inconvenience. At the restaurant and in other situations as well, everyone was friendly and welcoming, so I had a very pleasant stay. There were also a pool, festival-style games, quizzes, and other events—my child was absolutely delighted. I also visited the rooftop for the first time this trip; the view was wonderful, and it made for a refreshing morning. Almost nothing to complain about! However, it would be even better if there were an ice machine on each floor.

I always stay at this Hotel. This time, I stayed with my older sister’s family and my younger sister to celebrate my retirement. Thank you, as always, for your very kind service. The meals were also delicious.

All staff are kind and welcoming, and the “welcome home” atmosphere feels wonderfully comforting. Dinner and breakfast are both delicious. You can fully enjoy the luxury of having the view from the open-air bath in your Room all to yourself. I would love to visit again.