Seluruh negara × Penginapan Dengan Suasana ZenPenilaian perkhidmatan pelanggan yang tinggi di Hotel·penginapan gaya Jepun - 7Halaman

During our 2-night, 3-day stay, we were able to truly relax both body and mind. Since we live in Saitama and this is Kagoshima, we can’t visit often, but we would definitely love to return. From the warm welcome to the delicious dinner… the treats of shochu and fireworks… I’m still thinking about how best to describe how wonderful it all was. The food was never flashy; instead, it was carefully prepared using freshly harvested vegetables and local fish and meat, and it felt as if I was becoming healthier from the inside out. Simply delicious! You can also feel the attention given to the tableware and presentation. The hot spring water… without a doubt, it was outstanding. We also felt completely at ease in our Room. Above all, we could sense kindness and care in every detail. The message written on a beautiful leaf, and the rice balls and rolled omelet you gave us to take when going out or returning—both were heartwarming and delicious. Thank you very much. Your warm hospitality—while maintaining just the right distance for each guest—was excellent in every way. This Accommodation reminded us of a gentle kindness that daily busyness had made us forget. Lastly… we hope that adorable pair of chickens stays healthy for a long time. Thank you for such wonderful memories. We would love to visit again for sure.

Although it is an older building, it is well cared for and kept very clean. Thank you very much to the proprietress and all the staff. If checkout were at 11:00, we could have had a more relaxed morning... We would love to stay again.

We stayed here for our wedding anniversary trip. From the moment we arrived until the very end, we truly had a wonderful time. The Room was spacious and spotless, with thoughtful attention to every detail. It was so comfortable that we honestly wished we could stay there forever. We were also delighted to receive a Room upgrade this time—thank you so much. Above all, the meals were beyond words—absolutely delicious. Every single dish was outstanding, and the dining experience itself became a special memory. Because it was our anniversary, you even prepared a surprise dessert plate for us. We were deeply touched by your unexpected kindness. All of the staff were warm throughout our stay, full of attentive care and hospitality, and we found ourselves thinking again and again how glad we were to have chosen this place. The Room, the meals, the Onsen, and especially the staff’s thoughtfulness—everything was exceptional. We couldn’t be more satisfied with our stay. We have stayed at many Accommodations over the years, but this is without a doubt the best one we have ever experienced. We are truly glad we chose “Hakone Gen” for such an important anniversary. When we visit Hakone again, we would love to stay here again. Thank you very much for such a wonderful time and unforgettable memories.

All staff were wonderful and attentive. Thank you for accommodating my husband’s dietary preferences. The food was delicious, and the beautiful tableware made it a feast for the eyes as well. The Room was lovely, and the bath was spacious, allowing us to relax and enjoy the Onsen at our leisure—we were impressed by everything. Thank you very much.

Although the sky was unfortunately overcast, it was the perfect season to comfortably soak in the lukewarm natural spring water, and it felt wonderful! The meals are delicious and full of healthy options, and combined with the Onsen benefits, I feel better every time I stay. Perhaps because I kept coming back, my frozen shoulder has completely healed! The summer à la carte fried rock oysters were especially delicious—I’d love to have them again next year! This was my first Saturday stay, and I enjoyed listening to a jazz piano performance. It matched beautifully with the mysterious flicker of the bamboo lights in the garden and was incredibly soothing. There were familiar tunes and summer songs, and in the second half they even took requests, so there was a great variety of music and it was truly enjoyable. Ending with “Cradle Song” was also a stylish touch. I’m looking forward to visiting again in autumn.

This was my long-admired Accommodation, and my first visit. I was truly able to relax in a space where all I could see from the Room was greenery, and all I could hear were the calls of cicadas. The two large public baths had slightly different temperatures between the indoor bath and the open-air bath, so even I, who am not fond of very hot water, could choose what suited me. The meals also featured seasonal ingredients beautifully and were absolutely delicious. I sincerely appreciate the staff’s thoughtful, unobtrusive hospitality. I would love to return in a different season.

This was my first stay here. Above all, the Onsen were outstanding. I was able to enjoy a variety of baths— a clear, colorless iron-rich spring in the Room, a thick mixed sulfur and carbonated spring, and a gentle sulfur spring— and I was completely satisfied. The traditional Japanese meals made with mountain ingredients were also very delicious and easy on the stomach. I’m also grateful for the warm hospitality and smiles from all the staff. I would love to visit again. Thank you very much.

I had dinner at the luxury auberge VILLA COMMUNICO in Nara. The location is at the foot (or maybe halfway up?) Mt. Wakakusa; it’s doable on foot, but a car is recommended. From the restaurant, Mt. Wakakusa is directly across the road, with deer here and there—an unmistakably Nara-like view. The Hotel as a whole is a renovated traditional Japanese house, creating a stylish space that still feels steeped in history. With only five rooms in total, it has a wonderfully secluded, hideaway atmosphere. Dinner starts all at once at 18:30. Guests gather in the second-floor lounge at 18:00 and relax with pre-meal tea while enjoying views of Mt. Wakakusa. When it’s time, you move down to the first floor. On entering, there’s an iconic fireplace and counter on the left. The first course is eaten standing while listening to the chef’s explanation—an unexpectedly unique experience. Cucumber, elderflower / Yamato jidori chicken, nasturtium Freshly made mozzarella, caviar Bonito, molokhia (jute mallow), okra Oyster, pine nuts, chives Japanese duck (Yamato-gamo), pumpkin, truffle Flounder, Manganji chili pepper, red-legged shrimp Sakaeya aged sirloin of culled Japanese Black wagyu Fig, blueberry, juniper berry Both the presentation and flavors were excellent. In particular, the dish combining bonito with molokhia and okra was outstanding. Courses are basically served simultaneously for everyone and paced to match slower diners overall, so dinner progresses at a leisurely speed. If you eat quickly, be aware there may be some downtime between courses.

A trip to Nara in the heat. But staying at this wonderful Accommodation helped me recover from the fatigue. I had written a birthday message for my friend, and they even surprised us by celebrating at breakfast. All of the staff were kind. This has become one of the Accommodations I’d like to stay at again.

I visited again after three years to enjoy the full tiger puffer course. It is delicious every time, and I never get tired of it. The hassun, soup dish, and takikomi rice were also excellent, and I ended up drinking quite a lot again. Of course, the ara course and other courses are also very tasty, but I still think Yoyokaku’s tiger puffer course is the best. The staff and everyone at the Accommodation were very pleasant, and the building and garden felt spacious and relaxing, so I was able to unwind once again. Thank you for upgrading us to a wonderful Room.

The cuisine was outstanding and truly moving. Each dish reflected careful selection of fresh local ingredients and meticulous preparation. Given the location, I expected excellent seafood, but the vegetables were beyond anything I imagined. This Accommodation is well worth going out of your way for.

Lately, even luxury Accommodations have felt a bit underwhelming, so I’m truly grateful to have found such a perfect, soothing Accommodation. I don’t have the words to fully describe how wonderful it was, but I was treated exceptionally well, deeply relaxed, and felt detoxed both physically and mentally. Without a doubt, this is a top-class Accommodation. I wholeheartedly recommend it.

This was my first stay since the COVID-19 pandemic. They upgraded our Room, and the service had improved wonderfully as well. I stay on the club floor every time, and I could feel the staff’s thoughtfulness in every detail, making my time comfortable both in the lounge and in the Room. The lounge food was delicious, and the Chinese cuisine at Hoshigaoka was also excellent. The Chinese tea in particular was outstanding—I wanted to buy some to take home, but it wasn’t available for sale, which was disappointing. I would like to stay again for next year’s vacation. Thank you very much for your hospitality.

The Onsen water has a silky, soothing quality and feels wonderful, but above all, the kids’ room was fantastic. Our 3-year-old grandchild loves it and had fun the entire time again on this visit. Seeing that happy smile is the best gift for us grandparents. This is our third stay this year, and we also have a Reservation for December 31 at year-end.

My spouse and I stayed here in mid-May 2026. It’s a soothing Accommodation where you can truly relax without any fuss. All the staff were gentle and friendly. The resident “signboard” rabbit was adorable, and it also seems like a pet-friendly Accommodation. This time we chose a Plan with breakfast only, but the breakfast was so delicious that next time we’d like to stay on a Plan that includes dinner as well. One disappointing point this time was part of the baths. When I dipped my feet into the tub on the second floor—the one that looked whitish, like a carbonated bath—it was so hot that it startled me. In the open-air bath as well, the added hot water seemed to be set too high; when a lot of water came out periodically (?), it was too hot to enter unless we stirred it first. I wish I had asked whether the temperature adjustment for the added water just didn’t go well that day, or if the spring temperature changes daily. Still, overall there was hardly any odor, my skin felt smooth, and it was very pleasant water.

Since we traveled to Miyazaki despite the bad weather, we decided to take it easy, and this was the perfect relaxing space. Surrounded by soothing greenery, with a spacious lobby, lounge, and Room, I felt my mind truly unwind. We chose the breakfast-only plan; aside from the main dish, everything else was brought to us after ordering. As someone who isn’t fond of buffets, I really appreciated it, and everything was delicious. It’s a Hotel I’d love to visit again. Thank you very much.

The meals are very healthy, using locally sourced ingredients. However, many dishes require guests to cook for themselves, such as shabu-shabu and kushikatsu, and they also feel like dishes that even we homemakers could make. In other words, it seemed there were few dishes with a creative twist. Using freshly harvested vegetables and eggs, I would like the head chef to offer more elaborate dishes. The Room and bath were wonderful, and we were able to relax while fully enjoying nature. This time, when we asked, additional towels were brought free of charge; however, since we bathe in the Onsen multiple times, we would be happy if two towels per person could be provided from the start. Thank you very much.

I visited on the 17th and 18th of last week for a refresh vacation. When I arrived, there were so many people along the Narai-juku street that it was difficult to make my way in. The garden outside my Room was spacious and could be enjoyed from the floor-to-ceiling window, creating a calm atmosphere where time seemed to slow down. I was able to spend some quiet, relaxing moments. Both the food and drinks were absolutely delicious! I was also very satisfied with the dinner pairing—the selections matched perfectly. Personally, one dish featuring locally grown vegetables and the gin and tonic served as part of the pairing were especially memorable! The staff at BYAKU Narai were easy to talk to, and I really enjoyed our conversations—it became a wonderful memory. This time I missed out on trying the whisky, so next time I’d like to make sure I don’t forget. I also forgot to buy a bottle for home (haha).

I sincerely apologize for my late thank-you. This was our second stay. The front desk location had changed since last time, so I was a little confused at first. After we arrived, you upgraded us from Room KOURAI 202 to Room NOMATSU 403, which was an unexpected and wonderful offer, and we were truly delighted. As it’s the most popular among the staff, it was very spacious, with a beautiful view of the garden from both the bath and the Room—an exceptionally comfortable and calming place to spend time. Both dinner and breakfast were delicious, and since there was only one other group besides us, we were able to dine in a relaxed atmosphere as well. We also enjoyed visiting nearby Japanese sweets shops—it was great fun. We were deeply moved by how beautifully you filled in our travel memory book too. Done—we will definitely be back again. Thank you very much for taking such great care of us.

Thank you for coming to Tokyo. An Accommodation that genuinely makes you feel that way. Here, I found “Fufu’s true commitment.” As for the dining, I’ll spare the details—but every single dish was so exceptional it stayed with me, to the point that it made me want to return just for the food. And then there’s the Onsen you can enjoy in your Room. Onsen water brought from Atami can be savored right in the heart of Tokyo, with absolutely no compromise. A truly luxurious time. The service was also flawless. The sense of distance, attentiveness, and every gesture—everything felt comfortable. The space, the Onsen, the food, and the people. This was an Accommodation where I could feel “Fufu’s true commitment” in all of it.