전국 × 선의 세계관이 느껴지는 숙소고객 서비스 평가가 높은 호텔·료칸 - 7페이지

During our 2-night, 3-day stay, we were able to truly relax both body and mind. Since we live in Saitama and this is Kagoshima, we can’t visit often, but we would definitely love to return. From the warm welcome to the delicious dinner… the treats of shochu and fireworks… I’m still thinking about how best to describe how wonderful it all was. The food was never flashy; instead, it was carefully prepared using freshly harvested vegetables and local fish and meat, and it felt as if I was becoming healthier from the inside out. Simply delicious! You can also feel the attention given to the tableware and presentation. The hot spring water… without a doubt, it was outstanding. We also felt completely at ease in our Room. Above all, we could sense kindness and care in every detail. The message written on a beautiful leaf, and the rice balls and rolled omelet you gave us to take when going out or returning—both were heartwarming and delicious. Thank you very much. Your warm hospitality—while maintaining just the right distance for each guest—was excellent in every way. This Accommodation reminded us of a gentle kindness that daily busyness had made us forget. Lastly… we hope that adorable pair of chickens stays healthy for a long time. Thank you for such wonderful memories. We would love to visit again for sure.

Although it is an older building, it is well cared for and kept very clean. Thank you very much to the proprietress and all the staff. If checkout were at 11:00, we could have had a more relaxed morning... We would love to stay again.

We stayed with our baby, and it was such a wonderful Accommodation that we’d love to visit again even as adults only. The chic, calming interior was beautiful, and you could feel the attention to detail in every piece of furniture, appliance, and decor. The Room had adorable children’s chairs and slippers, a yoga mat, DVD rentals, a star chart, and more. The space itself was so comfortable that simply spending time at the Accommodation felt truly restorative. At the front desk there was a complimentary drink service including alcohol such as beer and sake, as well as delicious decaf coffee that pregnant guests and breastfeeding moms can enjoy. On top of that, all drinks and snacks in the in-Room refrigerator were also free—such a thoughtful touch that made us feel genuinely cared for. The private open-air bath attached to the Room was a solid rock-built bath with an impressive presence; soaking slowly while surrounded by nature was incredibly relaxing. Most memorable of all was the view from the Room: refreshing mountains stretching out before us, with Sagami Bay visible beyond. Just staying in the Room while gazing out the window felt luxurious—we lost track of time and truly unwound. Each dish showed great care and craftsmanship; everything was delicious and we were completely satisfied. Although we stayed with a child, thanks to the warm hospitality of all the staff we were able to spend our time very comfortably.

I always stay here to enjoy an extraordinary and special time away from everyday life. The cocktail-time dishes, carefully prepared right in front of us by the dedicated Club Lounge chef, are of outstanding quality and impress me every time. Also, on the second day, the executive chef came around to greet guests, and I was honored to meet them. All of the lounge staff always provide warm, personal service with a smile. Even after checkout, they kindly saw me off until I got into my taxi. Once again, I was truly soothed by the delicious food and exceptional hospitality. I am deeply grateful to all of the staff. I look forward to seeing you again.

I stayed with my mother, and we were satisfied with everything! The Room was spacious, bright, and spotless—almost too much for just the two of us. The bath was the perfect size and temperature. Bathing while listening to the morning birdsong was truly special. The meals I had been looking forward to most exceeded my expectations. Each dish was carefully prepared and delicious, and with the lovely atmosphere of the dining area, we had a wonderful time. We didn’t often see the Ryokan staff rushing around, but perhaps that’s part of their consideration so guests can relax in peace and quiet. If so, it’s impressively thorough. My mother especially loved it (as did I), so we would definitely like to stay again!

The service from the female staff was truly outstanding. Breakfast was delicious, and I also enjoyed ordering extra natto, steak, egg over rice, and curry multiple times. As it is new, the entire Hotel is exceptionally clean. The Room is just as impressive as at hotel the Mitsui. Depending on the Room category, the amenities are BVLGARI and excellent. Rather than visiting Miyazaki itself, I’d like to come back to Miyazaki again—because of this Hotel—to enjoy yakiniku.

Although the sky was unfortunately overcast, it was the perfect season to comfortably soak in the lukewarm natural spring water, and it felt wonderful! The meals are delicious and full of healthy options, and combined with the Onsen benefits, I feel better every time I stay. Perhaps because I kept coming back, my frozen shoulder has completely healed! The summer à la carte fried rock oysters were especially delicious—I’d love to have them again next year! This was my first Saturday stay, and I enjoyed listening to a jazz piano performance. It matched beautifully with the mysterious flicker of the bamboo lights in the garden and was incredibly soothing. There were familiar tunes and summer songs, and in the second half they even took requests, so there was a great variety of music and it was truly enjoyable. Ending with “Cradle Song” was also a stylish touch. I’m looking forward to visiting again in autumn.

This was my long-admired Accommodation, and my first visit. I was truly able to relax in a space where all I could see from the Room was greenery, and all I could hear were the calls of cicadas. The two large public baths had slightly different temperatures between the indoor bath and the open-air bath, so even I, who am not fond of very hot water, could choose what suited me. The meals also featured seasonal ingredients beautifully and were absolutely delicious. I sincerely appreciate the staff’s thoughtful, unobtrusive hospitality. I would love to return in a different season.

This was my first stay here. Above all, the Onsen were outstanding. I was able to enjoy a variety of baths— a clear, colorless iron-rich spring in the Room, a thick mixed sulfur and carbonated spring, and a gentle sulfur spring— and I was completely satisfied. The traditional Japanese meals made with mountain ingredients were also very delicious and easy on the stomach. I’m also grateful for the warm hospitality and smiles from all the staff. I would love to visit again. Thank you very much.

This was our eighth stay. Ever since our first visit, the Room, the private bath, and the surroundings of the Hotel have been very comfortable, and the meals are delicious. We stay about once a year, and it has become something my wife and I truly look forward to. This time as well, the food was excellent—especially the Chateaubriand, which was outstanding. Although it was rainy and we didn’t go to Mount Koya this time, we were able to see exceptionally beautiful flowering peach trees and weeping cherry blossoms around Sanso Amanosato.

A trip to Nara in the heat. But staying at this wonderful Accommodation helped me recover from the fatigue. I had written a birthday message for my friend, and they even surprised us by celebrating at breakfast. All of the staff were kind. This has become one of the Accommodations I’d like to stay at again.

I stayed here during my summer vacation. The moment I entered the Room, I was captivated by the warm, wood-filled space. The view of lush green trees through the wooden-framed windows helped me forget the busyness of everyday life, and I was able to relax in quiet comfort while lying on the cushioned sofa by the window. The view from the semi-open-air bath was also beautiful and incredibly relaxing. It truly was a Room with an outstanding view. I enjoyed both Japanese and French cuisine, and both were delicious with gentle, wholesome flavors. The rice balls prepared as a late-night snack were also excellent. All of the staff were kind and attentive, and I truly appreciated that they even delivered an item I forgot after checkout to my home. This is an Accommodation I would love to visit again!

The Onsen water has a silky, soothing quality and feels wonderful, but above all, the kids’ room was fantastic. Our 3-year-old grandchild loves it and had fun the entire time again on this visit. Seeing that happy smile is the best gift for us grandparents. This is our third stay this year, and we also have a Reservation for December 31 at year-end.

My spouse and I stayed here in mid-May 2026. It’s a soothing Accommodation where you can truly relax without any fuss. All the staff were gentle and friendly. The resident “signboard” rabbit was adorable, and it also seems like a pet-friendly Accommodation. This time we chose a Plan with breakfast only, but the breakfast was so delicious that next time we’d like to stay on a Plan that includes dinner as well. One disappointing point this time was part of the baths. When I dipped my feet into the tub on the second floor—the one that looked whitish, like a carbonated bath—it was so hot that it startled me. In the open-air bath as well, the added hot water seemed to be set too high; when a lot of water came out periodically (?), it was too hot to enter unless we stirred it first. I wish I had asked whether the temperature adjustment for the added water just didn’t go well that day, or if the spring temperature changes daily. Still, overall there was hardly any odor, my skin felt smooth, and it was very pleasant water.

I visited on the 17th and 18th of last week for a refresh vacation. When I arrived, there were so many people along the Narai-juku street that it was difficult to make my way in. The garden outside my Room was spacious and could be enjoyed from the floor-to-ceiling window, creating a calm atmosphere where time seemed to slow down. I was able to spend some quiet, relaxing moments. Both the food and drinks were absolutely delicious! I was also very satisfied with the dinner pairing—the selections matched perfectly. Personally, one dish featuring locally grown vegetables and the gin and tonic served as part of the pairing were especially memorable! The staff at BYAKU Narai were easy to talk to, and I really enjoyed our conversations—it became a wonderful memory. This time I missed out on trying the whisky, so next time I’d like to make sure I don’t forget. I also forgot to buy a bottle for home (haha).

The meals are very healthy, using locally sourced ingredients. However, many dishes require guests to cook for themselves, such as shabu-shabu and skewered fried items, and they felt like dishes we could make at home. In other words, there didn’t seem to be many creative or unique options. Using freshly harvested vegetables and eggs, I would like the head chef to offer a few more elaborate dishes. The Room and bath were wonderful, and we were able to relax while fully enjoying nature. This time, extra towels were brought free of charge upon request, but since we bathe in the Onsen multiple times, it would be appreciated if two towels per person were provided from the start. Thank you very much.

Although we traveled during extreme heat, the moment we stepped into the Hotel amid the bustle of Arashiyama, it felt like a different world, welcomed by a white garden. We arrived early, but they kindly showed us to our Room since it was already prepared, which made us very happy. The Room was stylish and comfortable. The view from the balcony and the sound of water were soothing, and we had a wonderful time. For dinner, we enjoyed tapas and pasta while watching Togetsukyo Bridge at dusk—beautifully presented and delicious. It’s a Hotel I’d love to visit again in another season. This trip also celebrated my daughter, and thank you for preparing flowers in our Room for her. It became a memorable trip.

All staff were wonderful and attentive. Thank you for accommodating my husband’s dietary preferences. The food was delicious, and the beautiful tableware made it a feast for the eyes as well. The Room was lovely, and the bath was spacious, allowing us to relax and enjoy the Onsen at our leisure—we were impressed by everything. Thank you very much.

As always, the meals were delicious, and the Onsen was gentle on the body with a perfect temperature. It was also my first time dining in a second-floor private dining Room, and the open atrium made it easy to appreciate the main building’s traditional architecture. However, this time the meal service was a bit disappointing: tea didn’t come unless we asked for it, and the explanations of the dishes were hard to follow. I understand they may still be inexperienced, but for an Accommodation that values its cuisine, I hope more care will be taken in how guests are attended to during meals. That said, it’s still an Accommodation I would definitely like to visit again.

From the Kyoto-style entrance to the lobby, the calm atmosphere and smiling staff make you feel warmly welcomed. I stayed on the 5th floor of this five-story Hotel. There is a large public bath, and the artificial carbonated water bath feels gentle and soothing for tiredness. For breakfast, you can choose one main dish from four options, with the rest served buffet-style. Every menu item was delicious, and the overall food quality was impressively high. I also received a souvenir voucher, which was a lovely gift. This Hotel is conveniently located near Hankyu Karasuma Station and Shijo Subway Station. Kyoto touches are thoughtfully incorporated throughout the Hotel. I think it’s a perfect base for sightseeing in Kyoto.