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My first trip to Nikko felt far from Osaka, but I was finally able to visit Ritz, which I had wanted to go to for so long. It was such an extraordinary experience and incredibly refreshing. The weather wasn’t great, but the temperature was 10°C lower than in Osaka, which made it very comfortable. The Room was beautiful and had a view of Lake Chuzenji. Above all, the Onsen was the best! At first, I thought the sulfur scent was quite strong when I stepped in, but the water left my skin silky smooth—I wanted to soak in it every day. That night we had burgers via in-room dining; they were hearty, delicious, and left us completely satisfied! I also chose the Japanese breakfast I had been looking forward to, and it absolutely lived up to expectations. We used the shuttle bus as well. I thought I might get carsick on Irohazaka, but the driver’s careful and skillful driving really impressed me. It became a truly wonderful memory. Thank you very much.

We stay here every summer as an annual tradition. Ever since our kids were around 3–4 years old, summer has meant the lakeside pool—we spend two full days playing nonstop. The pool gradually gets deeper, so when they were little we could play together in the shallow area, and now we can sit in the shallow section and keep an eye on them. The slide is also a favorite with our kids. The rooms are built like apartments, so in midsummer it feels like “Outside?!” right after getting off the elevator—but for us that’s part of the lakeside experience and doesn’t bother us at all. If anything, it makes us think, “Ah, we’re back at Lakeside again this year.” Meals and the bath require going outside to another building a short distance away, but even that is something our family enjoys. We’re very satisfied with the food, and the bath feels absolutely wonderful. We have no complaints at all, which is why we come every year. None of the Hotel staff have ever made us feel uncomfortable—we’ve been coming for nearly 10 years and truly think they’re outstanding. Our kids are older now, but they still say they want to come again next year!! So we hope to keep staying here for many years to come.

Thank you always. We look forward to serving you again. We had dinner at the Hotel in the evening. The breakfast buffet is also delightful.

The front desk staff made a great impression. The Room is old but clean, and the mini-kitchen and ample storage—making good use of its former studio layout—are very convenient. Also, the coin laundry on the first floor is inexpensive, and the gas dryers finish quickly; with plenty of machines available, it was really helpful.

I booked early, so the price was very reasonable, and the facilities were more than sufficient. I was very satisfied. While many hotels are moving toward unmanned operations, the front desk staff here were kind and helpful—this is how a hotel should be. The late-night ramen and the ochazuke at breakfast were both excellent. It made my stay in Hakodate truly worthwhile. Thank you very much.

I booked the “Room-assigned” Plan and stayed in the main building this time. The Plan description seemed to say non-smoking, but I was surprised because the Room smelled strongly of cigarettes. I should have asked about changing Rooms, but I was short on time because someone was waiting for me, and since I had already used the toilet, I didn’t bring it up. I got used to the smell quickly, so it was fine. The Facilities in the main building are a bit old, but both the Room and bathroom were very clean, so I had a comfortable stay. The front desk staff member was polite and pleasant. Overall, there are far more good points here, so it’s a great place. I’ll be back again soon. Thank you very much.

My spouse and I, an older couple, stayed for one night. It was quiet thanks to the location just off a small side street, the front desk staff were kind and helpful, and the Room was very clean. We parked our car at the coin-operated parking lot next door. We enjoyed a morning walk in the Kyoto Imperial Palace Park. It seems you can also have breakfast at a shop inside the park from 8:00 a.m. Some people may feel that the Hotel is a bit far from the station or that there isn’t a convenience store nearby, but for us—living somewhere much less convenient—it didn’t bother us at all (laughs). Everything was so great that we made another Reservation for a few months from now. That’s about it.

I decided to visit Fukuroda Falls and made a Reservation the day before. I quickly received an answer to my question about whether the Room had a washlet, which reassured me (it does). The Hotel feels a bit dated, but the Room was clean. I usually try not to worry about it, but I was slightly bothered by noise from the next room, so I lowered my rating by one. Overall, I was satisfied.

This was my first time staying at voco Osaka, and overall it was very good. Most of the service staff were foreign nationals, but they seemed to be well trained.

Both dinner and breakfast were delicious, thanks to the very kind staff. There was too much food at dinner, so I couldn’t finish it. The bath was also very nice. I had hurt my knee, so I didn’t get to walk around the famous garden, but I was able to relax in the Room. There were also USB ports by the bed.

The staff were truly kind and fun, and we had a wonderful time! The meals were also absolutely delicious. Thank you so much!

Always a pleasant stay. If I may point out, the water from the shower takes a little longer to heat up. Other than that, I am fully satisfied. Looking forward to my next visit!

I stayed alone in a clean 10-tatami Room. The futon was already prepared, which was very helpful. At the restaurant, I ordered with a Kansai-style image in mind, and was surprised when a large draft beer arrived in the size from 30 years ago. I figured I’d have to go izakaya-style with small dishes so I could finish it (though I did). I plan to visit the area occasionally, so I’ll be back again.

I have stayed here several times, and the staff always welcomed me warmly, making it a wonderful stay. This time I also used the restaurant; the food was delicious and very satisfying. The Room had a great view and was very clean. I will stay here again when I visit Kyoto.

It was a snowy morning, and the view from the window was stunning—breakfast was a truly relaxing moment. The salmon Eggs Benedict and the mushroom risotto were exceptional. The only disappointment was that when I left my luggage before check-in, I was directed to use a sofa to take items out of my suitcase, but it was quite full; I would have appreciated being shown a baggage rack or similar option instead.

I chose this Hotel for its unbeatable location right next to Kakunodate Station, making it easy to head to the Samurai Residence Street without carrying anything. It’s self check-in, but it wasn’t difficult. If you’re unsure, staff can assist remotely. I stayed in a twin Room on the first floor, and the barrier-free layout made getting around very easy. There’s also a great selection of self-serve amenities and soft drinks, so you can relax comfortably in the lounge area next to the entrance. Although it’s in front of the station, it was quiet at night and very peaceful. You do need to walk a bit to find places for dinner, but since the weather was nice, I enjoyed an evening stroll and took in Kakunodate at night. After checking out the next day, I realized I had left something behind and went back—cleaning was already underway, but the staff were truly kind and helpful, which I really appreciated. Since I planned to stay in Kakunodate again after one day elsewhere, I immediately made an additional Reservation at this Hotel.

❶Even though it was 30 minutes before check-in time, they let us check in because the Room was ready. ❷Although breakfast starts at 7:00, they opened the dining area a little early for us. ❸Even after checkout, they kindly allowed us to leave our car since we had a tournament, which made it easy to walk to the tennis courts just a 2-minute walk away. ❹The coffee machine in the lobby is available 24 hours—a very generous touch (lol). We truly appreciated everything and will definitely stay here again next time.

Due to my daughter's work, we urgently searched for accommodation in Tateyama and stayed at Chikurakan. The wallpaper in the room was blue, but there were noticeable scratches and peeling here and there. A white color might give a cleaner impression. The futon was quite thin, making my body stiff. Also, the air conditioner stopped blowing air, and although a staff member fixed it for us, it only worked at 22 degrees Celsius, so we shivered through the night (laughs). As for the baths: the smaller one is 100% natural hot spring with lukewarm water; the larger one is 50% natural hot spring with hotter water. Alternating between them warmed up our bodies wonderfully. However, the steps of the smaller bath were slippery—many guests seemed to have dangerous slips. My daughter and I also hit our arms hard; this should be addressed somehow. For meals, we had a course that included spiny lobster along with abalone and large clams—all very delicious overall! The freshly cooked rice was also satisfying. Lastly, if I may add: all staff members lacked friendliness—they seemed to speak strictly according to manuals without conveying any sense of hospitality toward guests, which was disappointing.

Stayed for a family birthday trip. The accommodation had a charming, retro atmosphere that felt like stepping back into the Showa era. There were various rest areas throughout the accommodation, perfect for relaxing with a book or simply unwinding. The retro-style chairs were very comfortable, and even the scent carried an old-fashioned charm reminiscent of the past. Some rooms were located quite far from the bath area, making it feel like navigating a maze at times. In winter, the hallways seemed like they could get very cold. A few minutes' walk from the accommodation was an exclusive bathing area for guests featuring five private semi-open-air baths and one non-private semi-open-air bath. It might be challenging to visit in bad weather, but we went both in the evening and morning to enjoy 100% natural hot spring water that kept our bodies warm—truly excellent Onsen water! However, some parts of the bathtubs and floors had sharp textures due to mineral deposits from the Onsen water, so caution was needed (laughs). The large open-air baths offered three temperature options: cold-feeling lukewarm, very lukewarm, and very hot—but unfortunately none at just-right temperatures. Dinner by an irori hearth was delicious; however, it could get smoky so clothing care is advised. All staff members were warm and provided excellent hospitality throughout our stay!

Although my arrival time was past 10 PM, I received very courteous service. The Room was also impeccably clean, allowing me to have a comfortable stay. Recently, I often use Route Inn and am always satisfied with their service.