전국 × 꽃을 즐길 수 있는 숙소고객 서비스 평가가 높은 호텔·료칸 - 52페이지

I booked early, so the price was very reasonable, and the facilities were more than sufficient. I was very satisfied. While many hotels are moving toward unmanned operations, the front desk staff here were kind and helpful—this is how a hotel should be. The late-night ramen and the ochazuke at breakfast were both excellent. It made my stay in Hakodate truly worthwhile. Thank you very much.

I booked the “Room-assigned” Plan and stayed in the main building this time. The Plan description seemed to say non-smoking, but I was surprised because the Room smelled strongly of cigarettes. I should have asked about changing Rooms, but I was short on time because someone was waiting for me, and since I had already used the toilet, I didn’t bring it up. I got used to the smell quickly, so it was fine. The Facilities in the main building are a bit old, but both the Room and bathroom were very clean, so I had a comfortable stay. The front desk staff member was polite and pleasant. Overall, there are far more good points here, so it’s a great place. I’ll be back again soon. Thank you very much.

I’ve stayed here every time I climb Mt. Fuji, and this year was my third visit. All the staff were friendly and helpful, making my stay very comfortable. The bath is spacious, and you can soak while looking at Mt. Fuji—unfortunately it was cloudy this time, so I couldn’t see it. Meals were buffet-style for both dinner and breakfast, so I could choose what I liked. The hoto noodles at dinner were delicious, and the chicken offal stew was a rare treat. The price was reasonable and I was very satisfied. Thank you very much.

This was my first time making a Reservation and staying at voco Osaka, and overall it was very good. Most of the service staff were foreigners, but they seemed to be well trained.

I decided to visit Fukuroda Falls and made a Reservation the day before. I quickly received an answer to my question about whether the Room had a washlet, which reassured me (it does). The Hotel feels a bit dated, but the Room was clean. I usually try not to worry about it, but I was slightly bothered by noise from the next room, so I lowered my rating by one. Overall, I was satisfied.

Both dinner and breakfast were delicious, thanks to the very kind staff. There was too much food at dinner, so I couldn’t finish it. The bath was also very nice. I had hurt my knee, so I didn’t get to walk around the famous garden, but I was able to relax in the Room. There were also USB ports by the bed.

It was a snowy morning, and the view from the window was stunning—breakfast was a truly relaxing moment. The salmon Eggs Benedict and the mushroom risotto were exceptional. The only disappointment was that when I left my luggage before check-in, I was directed to use a sofa to take items out of my suitcase, but it was quite full; I would have appreciated being shown a baggage rack or similar option instead.

The room was very clean and spacious, allowing for a relaxing stay. The meals were delicious, and the large public bath and open-air bath offered both hotter and slightly warm options, making it easy to enjoy for extended periods. Despite being early September, cicadas were chirping, creating a nostalgic atmosphere to savor the end of summer while relaxing in the open-air bath. Thank you to all the staff for making it a memorable experience!

I chose this Hotel for its unbeatable location right next to Kakunodate Station, making it easy to head to the Samurai Residence Street without carrying anything. It’s self check-in, but it wasn’t difficult. If you’re unsure, staff can assist remotely. I stayed in a twin Room on the first floor, and the barrier-free layout made getting around very easy. There’s also a great selection of self-serve amenities and soft drinks, so you can relax comfortably in the lounge area next to the entrance. Although it’s in front of the station, it was quiet at night and very peaceful. You do need to walk a bit to find places for dinner, but since the weather was nice, I enjoyed an evening stroll and took in Kakunodate at night. After checking out the next day, I realized I had left something behind and went back—cleaning was already underway, but the staff were truly kind and helpful, which I really appreciated. Since I planned to stay in Kakunodate again after one day elsewhere, I immediately made an additional Reservation at this Hotel.

❶Even though it was 30 minutes before check-in time, they let us check in because the Room was ready. ❷Although breakfast starts at 7:00, they opened the dining area a little early for us. ❸Even after checkout, they kindly allowed us to leave our car since we had a tournament, which made it easy to walk to the tennis courts just a 2-minute walk away. ❹The coffee machine in the lobby is available 24 hours—a very generous touch (lol). We truly appreciated everything and will definitely stay here again next time.

Due to my daughter's work, we urgently searched for accommodation in Tateyama and stayed at Chikurakan. The wallpaper in the room was blue, but there were noticeable scratches and peeling here and there. A white color might give a cleaner impression. The futon was quite thin, making my body stiff. Also, the air conditioner stopped blowing air, and although a staff member fixed it for us, it only worked at 22 degrees Celsius, so we shivered through the night (laughs). As for the baths: the smaller one is 100% natural hot spring with lukewarm water; the larger one is 50% natural hot spring with hotter water. Alternating between them warmed up our bodies wonderfully. However, the steps of the smaller bath were slippery—many guests seemed to have dangerous slips. My daughter and I also hit our arms hard; this should be addressed somehow. For meals, we had a course that included spiny lobster along with abalone and large clams—all very delicious overall! The freshly cooked rice was also satisfying. Lastly, if I may add: all staff members lacked friendliness—they seemed to speak strictly according to manuals without conveying any sense of hospitality toward guests, which was disappointing.

I have stayed here several times, and the staff always welcomed me warmly, making it a wonderful stay. This time I also used the restaurant; the food was delicious and very satisfying. The Room had a great view and was very clean. I will stay here again when I visit Kyoto.

Stayed for a family birthday trip. The accommodation had a charming, retro atmosphere that felt like stepping back into the Showa era. There were various rest areas throughout the accommodation, perfect for relaxing with a book or simply unwinding. The retro-style chairs were very comfortable, and even the scent carried an old-fashioned charm reminiscent of the past. Some rooms were located quite far from the bath area, making it feel like navigating a maze at times. In winter, the hallways seemed like they could get very cold. A few minutes' walk from the accommodation was an exclusive bathing area for guests featuring five private semi-open-air baths and one non-private semi-open-air bath. It might be challenging to visit in bad weather, but we went both in the evening and morning to enjoy 100% natural hot spring water that kept our bodies warm—truly excellent Onsen water! However, some parts of the bathtubs and floors had sharp textures due to mineral deposits from the Onsen water, so caution was needed (laughs). The large open-air baths offered three temperature options: cold-feeling lukewarm, very lukewarm, and very hot—but unfortunately none at just-right temperatures. Dinner by an irori hearth was delicious; however, it could get smoky so clothing care is advised. All staff members were warm and provided excellent hospitality throughout our stay!

We stayed here before, and since our child said, “I want to stay again,” we decided to return. It’s a maisonette-style Room, with high ceilings in the living area on the third floor—very stylishly designed. Although breakfast is complimentary, it was very satisfying and delicious. The only downsides were that there was no mobile signal in the first-floor bedroom, and there was a slight lingering barbecue smell in the Room. It felt different from a typical Hotel, and we had a very comfortable stay. Thank you.

This was my first stay, and it was wonderful! The staff member who prepared our meals and the front desk staff were friendly and kind. The foreign staff member who assisted us also spoke excellent Japanese and had a lovely smile. Overall, it was a great place to stay.

Thank you for picking us up at the station—it was very helpful. The seafood dinner and kamameshi were incredibly delicious, and we ate a lot! The bath was wonderful, and the Room was spacious and very comfortable. The front desk staff were also kind and helpful.

I stayed alone in a clean 10-tatami Room. The futon was already prepared, which was very helpful. At the restaurant, I ordered with a Kansai-style image in mind, and was surprised when a large draft beer arrived in the size from 30 years ago. I figured I’d have to go izakaya-style with small dishes so I could finish it (though I did). I plan to visit the area occasionally, so I’ll be back again.

We stayed here on our silver wedding anniversary trip after a day of golf. With in-room dining, we were able to relax at a leisurely pace, and since the bath in the Room is also an Onsen, we could enjoy it whenever we liked. The staff were attentive in many ways, making the stay very comfortable. When we stayed previously, the manager remembered that I get cold easily and prepared extra bedding for us, so I slept comfortably. The Facility is old and there is no open-air bath, but it’s rare to find an Accommodation with such high-quality Onsen water, a charming pond where carp swim, and convenient access. We would love to stay again.

I stayed here again due to an urgent matter. It is easy to find as it is located next to a large road. The Room's bath is not large, but there is an artificial radium Onsen, so I think it's not a problem.

I had plans in Nagaoka and stayed here the night before. I headed for the English Garden at the end of my sightseeing, and was surprised to find it right behind the Hotel. When I entered my Room, there was a handwritten message from the front desk with my name on it—I was truly touched. I got around by car, and was able to use Mitsuke Kenko no Yu Hotto Pia for 450 yen. It felt great! So I used the bathtub in the Room as a morning shower. The shampoo and other amenities had a black tea scent. They even provided a bathrobe—another pleasant surprise. There were also a microwave and disposable chopsticks near the elevator. Other than conversations in the hallway, noise didn’t bother me, and I could relax. (I did hear trains passing by.) It was very clean, with attentive service, and I’d like to stay again. However, since I have neck issues, the pillow was too soft for me, so I used a bath towel instead. Other than that, it was wonderful. Thank you very much.