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Because my husband is from Nagaoka, we come from Tokyo to Niigata every year during the Obon season. Our usual routine is to go swimming at Kakudahama Beach first, then stay at Hotel Asuka. The made-to-order dinner buffet is delicious, and the food comes out quickly. The dishes you can pick up anytime are also great, so I always end up eating too much. Both the long-time staff and the newer team members are truly pleasant and welcoming—it makes me feel at home. This is my favorite hotel that I look forward to visiting every year. We’ll be back again next year, so thank you in advance.

Both dinner and breakfast were very delicious, with just the right portions and well-timed service. We enjoyed a comfortable stay.

It was a wonderful Accommodation, just as rumored. The Onsen on the first floor was especially impressive. The service was very attentive, and since we arrived 30 minutes before our scheduled meal time, they kindly allowed us to delay it. When making the Reservation, I had ordered a birthday cake, and they also prepared a birthday melody played on a music box, a small flower basket, and even celebratory bite-sized sekihan (red bean rice) and sweets—it truly moved me.

We stay here mainly for Arashi no Yu, and it’s always one amazing experience after another—thank you again this time. The table tennis & darts Room was a hidden gem, and the kids were thrilled! If I had one request, it would be to have some board games the kids can enjoy (even something like UNO) in the table tennis Room or at the front desk—then children wouldn’t get bored even during a Multiple Night Stay. In any case, thank you as always for another wonderful stay.

I stayed here for the first time in decades, bringing my parents along. The draft beer welcome drink was perfect after arriving in the heat and helped us relax right away. Our Room was spacious, bright, and very comfortable, and the pleasant music playing when we entered made us feel truly welcomed. We were able to enjoy both Onsen baths at a leisurely pace without running into many other guests. The Onsen on the lower floor in particular had excellent water quality, and the ice cream after bathing was delicious. Both dinner and breakfast featured many local ingredients, and everything—vegetables, seafood, and meat—was wonderful. I was especially impressed by the shelled gazami uni (sea urchin), which is hard to find in the Kanto area. Before dinner, we were also shown around the wooden dining building; it was outstanding, and I hope it will be carefully preserved for years to come. After dinner we had drinks at the bar, where the calm atmosphere made it easy to unwind. From check-in to being driven back to the station on departure day, everyone—including the proprietress and all staff—was courteous with just the right sense of distance. It was a truly satisfying stay, and I would love to return.

Everything—from the cuisine and the Onsen to the private dining room prepared for our meals—was wonderful, and we were able to truly relax from the bottom of our hearts. The food in particular was exceptional; each dish reflected careful craftsmanship, leaving us deeply satisfied. Above all, the Onsen was truly outstanding, and we enjoyed it three times during our stay. The water felt wonderfully gentle on the skin, bringing a soothing warmth that seemed to melt away tension from deep within. We were able to fully savor the blessings of Yugawara’s hot springs. The comforting afterglow lingered long after bathing—it was a genuinely healing experience. Thanks to you, this became a very memorable stay. We would love to visit again.

It was two days full of surprise and inspiration. I only knew it was a museum Hotel, and to be honest, I came mainly for Briance—but it truly felt like an actual museum. Even while exploring the building, the staff kindly provided detailed explanations, which made it even more enjoyable. Every piece is one of a kind, and through the art tour program we also received in-depth commentary. I understood why so many guests return again and again, and it made me want to explore even more myself. The Room was very comfortable and easy to use, the lounge food was delicious, and even though we had dinner at Briance—the original purpose of our visit—we ended up fully enjoying the bar and lounge as well. The wonderful smiles and thoughtful hospitality from all the staff were outstanding, allowing us to spend a truly relaxing holiday. Thank you very much. Needless to say, we thoroughly enjoyed Briance as well.

Thanks to the excellent location right in front of Yubatake, we were able to fully enjoy not only evening strolls but also morning walks. The buffet offered a wide variety of dishes, and everything was delicious. The breakfast smoothies and rice balls were especially popular with our family. It was our first trip to Kusatsu and we weren’t sure which Accommodation to choose, but we’re truly glad we chose this one.

Thank you very much for your hospitality the other day. I’m sorry my review is late. At this Accommodation, we were worried about making check-in on time due to unexpected traffic, but they handled it with incredible kindness and flexibility. We told them—though we didn’t know exactly when we would arrive—that we really wanted to have dinner, and they warmly replied, “We’ll be waiting.” In the end, we made it in time and were able to enjoy the meal without delay. It wasn’t an overly luxurious kind of service, but rather thoughtful hospitality that anticipated what guests might need—whether in the Room, the bath, or the meals. There was also live entertainment: a staff member performed a singing-and-guitar set during dinner. We had no idea there would be live music, so it was a wonderful surprise. Both dinner and breakfast were outstanding, featuring seasonal ingredients and local specialties unique to the area. From presentation to flavor, everything was beyond words and truly enjoyable. I only wish we could have checked in earlier so we could have enjoyed more of the Accommodation. We would love to visit again.

All staff were exceptionally attentive, the Hotel was spotless and dust-free, and the Room air felt fresh. It was a quiet, comfortable space you wouldn’t expect in the city—an outstanding Hotel. Breakfast was also excellent, with an eel rice bowl, chirashi sushi, miso soup, melon, and more—down to details like tsukudani and Toraya sweet bean paste—so we could relax and enjoy it little by little. I’d love to stay again.

I stayed at a reasonable price with the Short Stay Plan. Check-in was after 6:00 PM, but there was a complimentary drink service for guests in the lobby lounge, and I was able to relax while enjoying the beautiful garden view. The next morning, I took a walk in Nakajima Park, which continues from the Hotel’s garden across a narrow road. The Room was clean, and I think it is a satisfying Hotel.

We stayed in a Superior Twin Room with a loft and a lake-side living area. The Room was spacious, and having a separate living area felt refreshing. The bed was very comfortable, and it was great that we could watch another TV from the bed. The meals were delicious and very generous in portion size. The grilled shabu-shabu with Japanese Black Wagyu beef and the salt-grilled nodoguro were especially tasty. The Onsen was also very relaxing. It would have been even better if there had been a sauna.

We were very satisfied with the meals. Everything we had for dinner was delicious. For breakfast, you can grill freshly dried horse mackerel at your table on a tabletop stove. The eggs were cooked on a ceramic hot plate, and we could choose between fried eggs or scrambled eggs to suit our preference. You can also have refills of rice. It was very windy so we only spent about two hours at the beach, but since the large public bath is available even after check-out, you can freshen up before heading home. The facilities were also kept clean and well maintained. For those who smoke, there is a smoking room in the building. We would love to stay again if we have the chance.

The views from the window—an unmanned station and the sea—were beautiful, and we were able to relax at a leisurely pace. Every dish was delicious, and we thoroughly enjoyed the crab and shrimp. The Accommodation was quiet throughout, with a soothing atmosphere that made time feel as if it were gently passing by, allowing us to forget everyday life and truly unwind. It’s an Accommodation I’d love to visit again in a different season.

I have no complaints about the Ryokan. I was surprised to be able to enjoy red snow crab even in summer. The in-Room dining service was also excellent. Just one point: the sweet shrimp at dinner was outstanding, but the Ryokan I stayed at the next day in Amanohashidate was better in terms of the sweetness of its miso (probably just by chance...). I would definitely like to visit in winter.

I stayed here to celebrate a friend’s birthday. My friend asked me to choose the Accommodation, and I booked Takitei without hesitation. We were extremely satisfied! The Room, baths, meals, and attentive service were all wonderful. Since it was a birthday, we also received such warm hospitality, and my friend was truly delighted. My friend especially loved the jibuni served at dinner. Thanks to you, I was able to spend a wonderful time with friends I hadn’t seen in a while. I’m filled with gratitude. I would love to visit again.

We stayed in Angel’s Ladder Type A. Just as the Reviews said, the Room, open-air bath, and indoor bath were all extremely satisfying. The meals were excellent—abalone, spiny lobster, and steak. The staff were also very attentive, and we had a very pleasant stay.

They stored our luggage before check-in and even delivered it to our Room, which was a huge help. I was interested because the breakfast Reviews were good, but I found out Fukuda Pan was within walking distance, so I took a morning stroll the next day to buy some and brought it back to the Hotel to eat. Even after check-out, they stored our luggage with QR code registration, so it was great that we could leave our bags and explore the area. I’d like to stay here again when I visit Morioka.

Hotel New Grand is irresistible for lovers of classic Hotels—everywhere inside feels like a scene from a movie. Please, please don’t do a full renovation and turn it into a modern Hotel; keep this irreplaceable space as it is with careful refurbishments. Dinner and breakfast at Normandy were, needless to say, delicious, and the wine went down easily too. I also enjoyed an elegant time at the bar, and the seaside walk afterward became a cherished memory. The staff’s courteous service was wonderful, and no matter how busy it was, time seemed to flow at an unhurried pace. It reminded me once again that the Hotel staff’s love for—and pride in—the Hotel is what creates this atmosphere.

The stairs were a bit challenging, but the bath was one floor up and became a private family bath after dinner, so the three of us, including my daughter, had a wonderful time. Every dish was delicious, including the proprietress’s homemade desserts and pickled plums—this is an Accommodation we’d love to stay at again. Thank you very much!