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While the facilities are a bit dated, they are kept very clean, and the amenities (including branded items), meals, and various services (donuts, oden, free drinks, manga, sauna, and massage chairs) were excellent, making for a very comfortable stay. The staff were also kind and made the visit pleasant. The only downside was that the Onsen felt a little hot for me.

Thank you for waiting for us even though we arrived late at night due to train delays. We made a Reservation with a breakfast-included Plan, and the portion size was just right for adults with a small appetite. While the building has a charming atmosphere, it was also a calm and clean Accommodation. In particular, the ceramics displayed throughout were all impressive, and we enjoyed taking our time to admire them. (They looked quite expensive, so families with energetic children may feel a bit nervous.) We would definitely like to stay again on our next trip to Beppu. Thank you very much.

I stayed here this time because I wanted to relax in the Onsen. The large public bath fed by the Shirahata source was especially wonderful. The private bath with Yubatake water was hot, but I could take my time and unwind at my own pace, enjoying it while opening the window to cool off. I had seen in other Reviews that dinner is plentiful, so I held back from trying street food while exploring the area. As rumored, I was very satisfied with both the portion size and the taste. While I was dining, they prepared my futon and also thoughtfully replaced items like teacups and provided iced water—coming back from the Onsen to a refreshing drink of water was truly delightful. Stylish Accommodations such as Resort Hotels are popular these days, but this stay reminded me that a Japanese Ryokan feels most relaxing for Japanese guests. Thank you for a wonderful memory.

We stayed for one night and two days. The room was compact but very clean, with well-equipped amenities. The bedding was crisp, and the yukata provided in the room was made of sturdy fabric, allowing us to wear it outside comfortably. Each person received two sets of bath towels, along with a bathrobe and pajamas, so we had everything we needed. Since our room included a private open-air onsen, we could enjoy a relaxing soak anytime we wanted. As this accommodation is exclusively for no meals included stays, we were initially concerned about meals; however, its convenient location allowed us to dine out without reservations both in the morning and evening. Even during Obon season, staying here cost only 30,000 yen per person per night—affordable and made for an enjoyable trip!

We stayed with our dog and our family of four. We were moved to see wild deer on the way there. For our small dog, the step up to the sofa was a bit concerning. Having to lay out the futons ourselves on the tatami was a little inconvenient. The pillows were too high for us. The terrace was very pleasant, and our dog happily played on the lawn. Next time, we’d like to book a Multiple Night Stay and relax at a slower pace.

It was a truly wonderful Hotel. We are deeply grateful for the thoughtful care shown by the staff. Thank you for accommodating our difficult Shuttle Service request, for allowing us to enter the room even though we arrived early, and for serving both dinner and breakfast in a private room, which allowed us to enjoy a calm meal. As it was an inexpensive Plan, we feel very appreciative. We would love to visit again.

I made a Reservation for a meal course that included a boat-style sashimi platter. When I mentioned at check-in that I planned to try every bath, the front desk staff advised me not to overdo it because I might feel unwell from soaking too much. They were right—I’m glad I didn’t try them all. There were that many baths. For this price, the combination of the meal and the baths was excellent.

I had a wonderful time at this Accommodation where I could relax and fully enjoy both the Kinsen and Ginsen Onsen. Is the owner a woman who loves Onsen? It wasn’t excessive, but everything I wanted was thoughtfully provided, making my stay very comfortable. I also appreciated the complimentary free-drink service. The large public bath allows up to seven women, but since there are four private baths as well, it never felt crowded. If I may make a small request, it would be great to have tissue paper available in the private baths too, and having both M and L sizes of loungewear in the Room would be helpful so guests can choose what fits best. I would love to stay here again when I visit Arima Onsen. Thank you very much.

This Accommodation has only five Rooms, yet it has two private baths, and you can use them anytime if they are available. I used them four times. The hot water was excellent. It’s a 4-minute walk to Yubatake, but there are many slopes, so it was great to relax in the Accommodation’s private baths. There is also a convenience store nearby. The breakfast was generous and delicious! All the staff were very kind.

All the staff were kind and pleasant. Every dish was delicious, and we were very satisfied. The international staff were all cheerful and greeted us with warm smiles, making our stay very comfortable. Thank you very much.

We stayed for two nights on a family trip. The owner was very kind and attentive, and our whole family was truly happy with the fireworks and Onsen egg service! It turned into a very satisfying 2-night, 3-day trip! Thank you very much. This is an Accommodation we definitely want to use again!!!!

The room was neither too spacious nor too small, just the right size for two adults. The room was also clean (though I noticed a long hair on the robe, which concerned me slightly). The bath was an open-air one, and while there were houses a bit further away that made me wonder if they could see in, there were adjustable automatic shutters. When fully lowered, they completely blocked the view from outside and kept out the cold air. Despite snow remaining from the previous day, we could enjoy a warm soak without feeling chilly. The temperature of the bath was just right for relaxing. Concerns: We chose a plan with in-room dining for our meals. However, after grilling meat during dinner, its smell lingered throughout the room until bedtime. While it might have been our oversight as well, future guests opting for this plan might want to keep their bedroom doors closed during meals to avoid this issue. It would be considerate if staff could mention this when serving meals or perhaps provide additional amenities like room sprays alongside air purifiers to enhance comfort further. That said, the meat was tender and delicious; other dishes were also very tasty with portions that felt just right. With free beer dispensers, ice cream machines, drinks in the fridge available at no extra cost, and even foot baths provided—this is overall a wonderful accommodation! Next time I’d love to visit again with my mother. Thank you for your hospitality!

Thank you very much for your exceptionally kind and attentive support.

We were able to spend a relaxing Obon holiday as a family of three. The meals were very delicious, and we also enjoyed taking our time with coffee at The Perch. Since our daughter started working in Osaka, our family has taken a small luxury trip every summer for 2 nights and 3 days somewhere near Osaka. This was our third visit to Arima Onsen, and we were able to truly unwind. The food was especially wonderful, and we look forward to it every time—my husband even said this was the best meal he can remember having here. The Accommodation itself is a charming building that conveys a sense of history, which we really appreciated. We also liked that the bathing area had separate spaces for the bath and the washing area. However, the shower pressure was weak, so we think it would be even better if that could be improved. (Personally, I was disappointed that the open-air bath in our Room was not Onsen water and that the shower water pressure in the Room was weak.) Overall, it was a very memorable stay. Thank you very much for taking care of us for three days.

This was our first stay here. My husband enjoys searching for Accommodations when we travel, and we found this place through a Review site. From the moment we arrived, we were welcomed with a welcome drink. After that, we enjoyed Japanese-style relaxation in the free private bath, then went from one bath to another—the historic marble bath and the panoramic-view bath. Once we were refreshed, we savored dishes made with plenty of local ingredients, and the pudding dessert was unbelievably delicious. After dinner, there was complimentary service in the first-floor lounge: homemade alcoholic drinks and juices, small desserts, and snacks. You can relax at your own pace while listening to music. Breakfast was just as lavish—freshly cooked Hitomebore rice that was glossy and wonderfully chewy with tasty side dishes. On top of that, the ochazuke made with the Accommodation’s signature dashi is outstanding, so getting a second helping of rice is a must. On departure, they even gave us freshly baked croissants as a gift—truly attentive in every way. We are grateful for the staff’s warm hospitality. This is an Accommodation we would definitely love to visit again.

I only met the staff at check-in; after that, I didn’t really see anyone, and check-out is simple—just drop the key in the box. The Room was clean, and the bed was very comfortable. However, be careful with the bath water—it’s extremely hot (maybe around 50°C). It takes time to cool it down with the shower, so it’s not ideal if multiple people need to use the bath one after another.

We chose this Accommodation for our final day. The meals were served in our Room, and above all, the Onsen was outstanding. Every dish was delicious, especially the sukiyaki and the surf clam sashimi. Breakfast was also generous, and the peach we had for dessert was sweet and very tasty. I was surprised by the proprietress’s greeting as it was my first time experiencing that, but thank you for taking the time to come and greet us. We would love to visit again. We will use the bottled natural hot spring water we received at check-out as a substitute for toner.

This was my first stay. First of all, I can’t thank the staff enough for their kindness and attentive service, always with a warm smile. I didn’t know how to use the projector at first, so thank you for showing me how. The Onsen was absolutely wonderful. I especially loved the lukewarm bath—it left my skin feeling silky smooth.

For me, trips are something you remember forever when something unexpected happens. This stay at Masuya Ryokan was just like that. There were several small stories woven between people. It was truly enjoyable, and I’d love to visit again.

I stayed here to watch the Hashi Festival fireworks. The building is old, but everything is clean; the Room is spacious, with well-stocked amenities and Facility, and the Onsen is at a perfect temperature—an Accommodation with nothing to fault. All staff were naturally friendly and kind, and I was especially impressed by the approachable, warm driver of the Shuttle Service. I also stayed in July at a certain Ryokan in Ito that is said to be very popular among Onsen enthusiasts and hard to get a Reservation for, but I definitely preferred this one.