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This is my fifth year staying here during the annual Summer Muza festival. After the concert, avoiding the crowded streets in the intense heat and being able to walk just one minute back to the Hotel is incredibly comfortable—my little luxury. The exceptional comfort of staying at this hospitality-filled Hotel has remained unchanged for five years and has never disappointed me. It’s also wonderful that they accommodate my usual requests even when I don’t specifically ask. I’m planning to visit again in mid-month!

The breakfast featured an abundance of Miyagi’s local specialties. Unfortunately, I couldn’t try everything, but everything I did have was truly delicious. Seafood, zunda, Sendai chili oil, a miso soup tasting, sweets—it's rare to see such an extensive lineup. I stayed for only one night due to work, but it was so good that I’d consider staying two nights just to enjoy the breakfast.

Thank you very much for your wonderful hospitality. I stayed on a business trip to attend my junior colleague’s wedding. Since I had a compact car, securing parking was easy—perfect! The Facility was also clean and beautiful, which made me very happy. When I called because I was worried about the check-in time, you spoke to me so kindly. At check-in, you explained the Point Card program, and since I truly wanted to come again, I signed up. While waiting for the check-in process to be completed, I received a lovely surprise—birthday wishes that I’d almost forgotten at my age! As I thanked you with genuine happiness, you told me there is also a birthday-month gift as part of the Point Card event. Even though it was the day I joined, you handed it to me right away, and it made me smile and feel warmly happy. Thank you so much. On top of that, although you had promised to give me the Point Card when I signed up at check-in, I rushed out in a hurry to make it in time for the ceremony and couldn’t receive it then. Thank you very much for sending it to me afterward. I’m sorry for the postage cost as well. I will definitely plan to stay again.

The interior had a stylish retro atmosphere. The Onsen was spacious with excellent water quality, and even after bathing I stayed warmly heated to the core for a long time. The staff were also very cheerful and provided pleasant service, making for a wonderful holiday. I would love to stay again.

About an 8-minute walk along the main street from Sendai Station, the moment you step through the front entrance you’re greeted by a refreshing fragrance—pleasantly stimulating to the senses. In the lobby, depending on the time of day, there are live piano or pipe organ performances, with plenty of Bach filling the space—another delight for the ears. Even in the large public bath, you can stretch out while listening to Bach—a soothing treat for a body tired from walking. At breakfast, small dishes made with carefully selected Tohoku ingredients are packed tightly across the spread—pleasing to both eyes and palate. With a typhoon approaching and heavy wind and rain outside, we still went to watch the Eagles! This was a wonderful Hotel that became an unforgettable memory alongside Maeken’s milestone 100th NPB win.

Thank you for having me for one night. Not because I’m a senior, but when choosing a Hotel, having a large bath is an important requirement for me. Just like in Sapporo, I was able to enjoy a very pleasant bath. This trip wasn’t specifically to visit Sendai, but next time I’d like to plan an itinerary that includes staying at this Hotel again. Also, three hours after checkout I realized I had forgotten my glasses, and when I returned your staff handled it properly and I was able to retrieve them. Thank you very much.

This is an excellent Hotel in every respect—Room cleanliness, staff hospitality, delicious meals, and amenities such as towels and slippers. The location is also great, and my daughter always looks forward to visiting the Familia flagship store. You won’t have any trouble finding dinner options nearby. It has become our regular Accommodation whenever we stay in Kobe.

I stay here every year on my business trips to Sendai. With direct access from the station, I feel safe even when checking in at night. The mattress was very comfortable, and I slept soundly until morning. I felt refreshed with no lingering fatigue from the first day, so I was able to stay active on the second day as well. I look forward to staying again next time.

I stayed here after a live event. It was my first time staying at an APA Hotel, and I was more satisfied than I expected! The check-in guidance was outstanding—far better than any other Hotel—so it deserves more than five stars. The Room was very clean, and the services were clearly explained as well; it really felt guest-first. Check-out was also super easy—I just returned the key and could leave right away. I will definitely stay at an APA Hotel again next time!!!! Thank you very much!!

We stayed in a twin Room to celebrate a birthday. The Accommodation had a calm atmosphere, and the Room was comfortable with a generously sized sofa by the window where we could relax. There were several check-in terminals, and when we started using one, a front desk staff member quickly came over to assist us. It also has great access to Minato Mirai, Motomachi, and Chinatown, so we would definitely like to stay again.

The first Hotel in Japan to join Small Luxury Hotels of the World (SLH). The highest level of comfort! They promptly accommodated a sudden Room change and provided wonderfully courteous service. Thank you very much. The same attendant as last time assisted us again, and everyone was delighted with the consistently excellent service. The Hotel’s atmosphere and the staff are always polite and kind—truly outstanding! We will definitely stay again.

I chose this place because it’s close to the station, and it truly is right next to it, so the convenience was excellent. The Room was spacious and also had relaxation equipment, allowing me to unwind both physically and mentally. I would definitely like to stay here again.

The Room was spacious, thoroughly cleaned, and pleasantly spotless. It was great to be able to use the large public bath at the Hotel, and I appreciated that the in-room shower was a Mirable—it was a thoughtful touch. The front desk staff were polite, and their smiles were wonderful. Although it was a last-minute stay, I was able to relax comfortably and was very satisfied. Ikuta Shrine is right next door, and it’s close to both Sannomiya Station and Motomachi Station, so I think it’s also ideal for sightseeing in Kobe.

This was my first stay for a live concert at Pia Arena. Since it’s right across the street, I could return immediately after the show, which was great. The bathroom had a separate washing area, breakfast was delicious, and even though it was raining I could still enjoy the view (it would have been perfect on a clear day). The staff were also excellent, so this has become a Hotel I’d like to stay at again. I’ll definitely come back even when there isn’t a concert. Thank you for your hospitality.

Breakfast was excellent. There were also Miyagi specialties, which we enjoyed. The Room was easy to use, and we would like to make this our regular Accommodation.

I was in Fukuoka with my daughters, and each of us had our own plans. We searched for a place where the three of us could stay together, with free parking and reasonable rates, and decided on Vessel Fukuoka Kaizuka. We really appreciated their hospitality. My daughters were happy and said it was the best Business Hotel they’ve stayed at so far. The Room was clean. Plenty of power outlets. A separate washbasin area apart from the bath/toilet. You can see outside through the window. A good selection of amenities. Two trash bins. Shoes-off indoors. They were really excited about all of that.

Conveniently located near the station with a convenience store nearby. It was a pity that the twin Room we used didn’t have a coffee maker, but we were able to get drip coffee packs at the front desk, and there was a free drink corner in the lobby (may be temporarily unavailable depending on the time). Complimentary women’s skincare items were also available upon request, and they were provided at the hot bath Facility as well. The Room was clean, and there was no step up into the bathroom, which made it stress-free. You can check how crowded the hot bath Facility is on the TV, so we checked before going. It was quiet at night, which was nice.

I stayed here because I wanted to relax on my own for my birthday. I booked a Port Tower-side double Room, and the view was great, so I was able to spend a peaceful time by myself. It was an early check-in, but thank you for accommodating me.

This was my first stay. The Residence Twin room was very spacious, and the view was great—I could see the Skytree and the Shin-Yokohama area. The bathroom was also large and very comfortable, with a chair provided, which I really appreciated. It would have been nice to have a scale and some plastic wrap. I had a wonderful and relaxing three-night stay and was able to celebrate my birthday nicely. I was also very happy to receive a gift. Breakfast was delicious as well.\nNext time, I’d like to stay with my children too.

I stay at Business Hotels fairly often, and this time I chose the Richmond Hotel. It was even closer to the station than described on the Reservation site (using Kannai Station), which was very convenient. Above all, every staff member at reception was excellent and made me feel welcome. Their greetings and service attitude were great, and the in-room Facilities were clean and well maintained. I was also personally satisfied with the amenities. This is a Hotel I would like to use again. Thanks to such a pleasant stay, my trip turned out great. When staying in Yokohama, I will definitely return.