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I stayed here for a live concert in Yokohama. This was the best Accommodation I stayed at this year. Everything was comfortable, and I had a wonderful stay. Thank you to the staff for your kind and helpful service. I would love to stay here again.

About an 8-minute walk along the main street from Sendai Station, the moment you step through the front entrance you’re greeted by a refreshing fragrance—pleasantly stimulating to the senses. In the lobby, depending on the time of day, there are live piano or pipe organ performances, with plenty of Bach filling the space—another delight for the ears. Even in the large public bath, you can stretch out while listening to Bach—a soothing treat for a body tired from walking. At breakfast, small dishes made with carefully selected Tohoku ingredients are packed tightly across the spread—pleasing to both eyes and palate. With a typhoon approaching and heavy wind and rain outside, we still went to watch the Eagles! This was a wonderful Hotel that became an unforgettable memory alongside Maeken’s milestone 100th NPB win.

We stayed as a family of four. Breakfast was very delicious, and the beef tongue in particular was excellent. The staff at the breakfast venue were also very friendly.

When I was looking for a Hotel in Hakata at the end of my Kyushu trip, I made a Reservation because it seemed to be in a convenient location. It turned out to be the right choice—the location is excellent and made it easy to get anywhere. Tenjin, Yakuin, and Nakasu are all within walking distance. There are also convenience stores, a supermarket, and drugstores nearby. The Room was more than spacious enough, with plenty of space for luggage such as suitcases. The double-sink vanity area was also very practical and easy to use. When I visit Hakata again, I would like to stay here again.

Although this is a day-use stay, you can stay for a long time, so the price is comparable to an internet café, but it’s far more relaxing. It’s clean and quiet. The front desk can get crowded when check-in times overlap, but the Room is quiet and has calm interior decor, making it comfortable to spend time in. I will use it again when I need to focus on studying or working. Thank you very much.

I stayed here after a live event. It was my first time staying at an APA Hotel, and I was more satisfied than I expected! The check-in guidance was outstanding—far better than any other Hotel—so it deserves more than five stars. The Room was very clean, and the services were clearly explained as well; it really felt guest-first. Check-out was also super easy—I just returned the key and could leave right away. I will definitely stay at an APA Hotel again next time!!!! Thank you very much!!

It was my first stay in a while, and this time I booked a Multiple Night Stay. The Grace Suite Room was wonderful—spacious and comfortable. There were some issues at check-in with how our luggage was handled, but overall we were very satisfied. We also enjoyed dinner again at the teppanyaki restaurant “Shin,” where the chef who has been taking care of us for nearly 10 years made it a truly enjoyable evening. When we come to Kobe, we will stay with you again. Thank you to all the staff.

One area for improvement: the 3:00 PM check-in needs better handling. There was a very long line, and it took about 30 minutes to check in. I understand that many guests were staying during the holiday period, but it would have been appropriate to offer those waiting at least a brief comment such as “Thank you for your patience.” That said, what’s impressive about this Hotel is how it turns that negative start into a positive experience by the end. The Room was clean, and the amenities were well stocked. The bed was made beautifully, and I slept very well. Above all, it was quiet, which I really appreciated. The Room was also spacious, and you can clearly see the effort to make effective use of the available space. The breakfast deserves special mention: there was a wide variety of options, and everything was truly delicious. With its excellent location just steps from the station, I’d be happy to stay again—even if it means lining up next time. It could easily become my go-to Accommodation when staying in Sendai.

This was my first stay for a live concert at Pia Arena. Since it’s right across the street, I could return immediately after the show, which was great. The bathroom had a separate washing area, breakfast was delicious, and even though it was raining I could still enjoy the view (it would have been perfect on a clear day). The staff were also excellent, so this has become a Hotel I’d like to stay at again. I’ll definitely come back even when there isn’t a concert. Thank you for your hospitality.

I stayed at Yokohama Tokyu REI Hotel! This was my second time! All the staff responded quickly and courteously, and I was able to spend my time here very comfortably. The Room was also very clean, carefully cleaned down to every detail—perfect! There was an earthquake in the middle of the night and I felt a bit uneasy, but there was clear guidance on what to do in an emergency, so I could respond with peace of mind, thinking “I’ll be okay here.” I really felt their attentive care for guests, which was very reassuring. Once again, I had a safe and comfortable stay. Thank you for a wonderful time and great memories! When I come to Yokohama again for fan activities, I would definitely like to stay here.

Conveniently located on a main road near Hakata Station’s Chikushi Exit, it was very easy to access—yet surprisingly quiet. We stayed in a top-floor room, which was spacious, spotless, and felt very clean. Amenities are available near the front desk. I was happy to find makeup remover cream, toner, emulsion, a toothbrush set, a hairbrush, and even face masks. There was also a wide variety of tea bags. All the front desk staff were cheerful and welcoming. What I appreciated most was that there is no cancellation fee until the evening of the day of arrival. Since live events can be canceled at short notice, this was truly helpful. It was a wonderful hotel. I would love to stay again. Thank you very much.

Breakfast was excellent. There were also Miyagi specialties, which we enjoyed. The Room was easy to use, and we would like to make this our regular Accommodation.

As it’s a new Hotel, it was very clean, the Facility was well equipped, and it was comfortable to stay there! I was also very satisfied with the separate roomwear. However, the convenience store is a bit far, and depending on which ticket gate you exit at Yokohama Station, the route can be hard to find.

Considering the Accommodation Fee, this Hotel offered excellent value for money and a very satisfying stay. Both dinner and breakfast were delicious, and dinner in particular was very generous. It was more satisfying than eating out, so choosing a Plan with meals was the right decision. I also appreciated that free cold water and tea were available right in front of the elevator on the guestroom floor. I didn’t use the large public bath this time, but since there is also a sauna, it seems like a great option for those who want to relax. The staff were extremely courteous as well, making my stay very comfortable. The Hotel is close to a station where limited express trains stop, so access is convenient. On the other hand, you do need to walk a bit to reach convenience stores and similar shops, but there are vending machines with light snacks inside the building. Overall, this is a Hotel with excellent value for money. I would definitely like to stay here again when visiting the area. Thank you very much.

Although we arrived in heavy rain, everything was perfect—the Hotel Facility, the staff’s service, and the meals—so we were able to relax and enjoy our stay. The food was beautifully presented and delicious, making the most of carefully selected ingredients. Since we had a private dining room, we could take our time and enjoy it at a leisurely pace. The Room was very clean and spacious, and there were Hotel macadamia chocolates waiting for us, which we enjoyed right away. Above all, the staff were truly wonderful. The restaurant staff kindly explained even the origins of the ingredients in detail, and I was surprised when they made rice balls from the leftover seasonal mixed rice. We enjoyed them as a tasty late-night snack. Even while walking down the hallway, they spoke to us in a friendly way—chatting about The Kahala Hotel in Hawaii—and they took photos of us in front of large beautiful flowers, bringing back memories of Hawaii. The younger staff members were also very kind; when I didn’t know how to use the coffee maker, they came to our Room and patiently showed me how. The front desk team and even the person who came for bed-making also chatted with us pleasantly. Everyone had such lovely smiles. The only disappointing point was that although the bathtub was spacious with impressive marble, it was slippery at the bottom and I slipped. It may not be an issue for younger guests, but it would be helpful if you could provide non-slip rubber mats for elderly guests. It was a wonderful Hotel in every way. I want to visit again soon.

I stayed in the Women-Only Ladies’ Room (No Meals Included). I visit Sendai a few times a year with an overnight stay, but this was my first time using this Hotel. What made me choose it among many Hotels was the women-only floor with security access and the separate bathroom. The Room had been renovated and was very clean. The loungewear was a two-piece set, and the amenities were high-quality—something you’d expect from a ladies’ room—which really lifted my mood. There is also a water dispenser on each floor, so it’s helpful that there’s no need to buy bottled water. The front desk staff were also very pleasant. I initially thought it might be a bit far from the station, but it turned out to be no problem at all. Next time, I’d like to try the breakfast.

As always, we had a relaxing stay. No matter how many times we visit, the service from the front desk and restaurant staff is consistently excellent. I would also like to express my sincere gratitude to Mr./Ms. Y from the reservations team for kindly accommodating our various requests in advance. We will stay again.

I attended a concert at K-Arena and stayed at Hilton Yokohama. Since it’s right next door, it was incredibly convenient, and I was glad I could quickly get in line for the merchandise sales starting at 10:00 the next day. I also had dinner at Ocean Milano in the Hotel. The food was excellent, and all of the staff were wonderful.

Hotel Okura Kobe has the dignified charm of a long-established Hotel, and everything—from the outstanding staff to the excellent dining—made for unforgettable travel memories. In particular, it was truly pleasant that the staff greeted us warmly every time we came and went. Although it is a first-class Hotel, perhaps thanks to Kobe being such a tourist-friendly city, we were grateful for the strong value for money and reasonable pricing that never felt overly expensive. I would like to make this my regular Accommodation whenever I visit Kobe in the future. I usually choose Okura properties when they offer good value depending on the dates and city, but even so, The Okura Tokyo has become quite expensive. In that respect, this stay in Kobe was genuinely satisfying.

It was my daughter’s first overnight stay, and seeing her eyes sparkle with excitement made it a wonderful memory for me as well. The amenities were well stocked, and the Room was clean and comfortable. The staff were also very pleasant and welcoming, so we had a relaxing stay. We stayed with No Meals Included this time, but it was still more than satisfying. My daughter had a great time too, so I’m glad we chose this place for her first overnight stay. We’re considering staying again—she’d like to use the Onsen, and we’d love to stay in the princess-themed Room she mentioned.